I have a problem with my printer does not print not the computer it's a software problem, a problem in device driver or a service pack problem

I'm having a problem with my printer. he do not print on the computer. He told me that it is connected. Is this a problem with windos vista or is it a problem that I need to upgrade to service pack 2 and how do I know which service pack I have.

Hello

·        What is the model and brand of the printer?

·        What happens when you try to print?

·        The printer worked fine before?

You can run the fix in the here is given a link and try the solutions too.

Solve printer problems

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • Photosmart B010a All In One test print O: K: does not the computer print

    EGR: GIS. No error message in the control panel is READY, printed the test. Don't print your computer. 6220 with windows 7/64 bit HP computer. = network WI Fi of tiscali. the printer is connected with a cable to the computer. I also tried with the doctor. Please help me understand where I went wrong; I installed the last type of software and drivers available. Thank you, cordially Costanzo

    Photosmart All In One B010a stampa di prova 02: computer dal non stampa

    EGR: GIS. Message error nel pannello di controllo pulito PRONTA di Nessun, ha the prova stampato. Stampa NON to dal computer. HP computer a window 6220 con 7 64-bit. Rete is tiscali WI Fi. stampante e collegata con computer of al it cavo. Ho tried anche con doctor. Per favore save a just dove ho sbagliato. Ho da the Ultimo tipo di software e driver available. Grazie, Web Saluti Costanzo

    try to connect the printer to your laptop with USB connection.

  • Satellite L10 - standby does not, the computer will automatically start

    Hello!
    I have a problem. My satellite L10, two months, began to behave strangely. When I put it in 'stand by' mode then after awhile it starts automatically. I do not have anything but the computer just affect position 'on '. It takes sometimes an hour, sometimes for several hours.
    I sometimes use 'stand by' because it can be over long periods of time during the days where I have the computer.
    There is a problem with my computer or - is this normal? If there is something wrong, what to do?

    Novis

    Hello

    I use the stand by mode if I don't need a laptop for several hours not days.
    If you do not need the device for a period of several days, I recommend to turn it off.
    Well, I put have a precise answer to this question.
    It's maybe something s wrong with the electronic power?
    I suggest to contact the ASP for more detailed information.

    Best regards

  • I have the hp photosmart c4780 who does not the computer print

    I have a HP Photosmart C4780 that will scan documents, photos and will copy fine, but when I want to print something from my computer it will not print it. It will send things scanned to file appropriate as well fine. I ran diagnostics, reloaded the startup disk, and he says it's very good. My operating system is Windows Vista.

    How is the printer connected?  What happens when you send the print jobs to the printer - they remain in the print queue or just disappear?  Are there any error messages?

    Running the diagnostics to http://www.hp.com/go/tools can help solve the problem.

  • Application Finder does not, the computer will not be closed

    I am running OS X El Capitan 10.11.5 on my iMac (2.9 GHz Intel Core i5, 16 GB 1600 MHz DDR3).

    Since the update, I noticed that I can't install the latest JAVA, and now (in the last few days) my Application Finder is "not responding." Or he will raise. The Finder application is unresponsive (no doubt) is causing my computer resist the stop down (and restart) command. So I am only able to stop it by pressing the button. Help, please! I ran a utility disk "first aid", but it says there is no problem.

    Hello. Try restarting your Mac in safe mode:

    -Stop your Mac

    -Wait until your computer turns off and after that press the power button

    -Just after you hear the startup tone, press in and hold the SHIFT key

    -Release the SHIFT key when you see a gray Apple sign and the progress under this sign bar

    -Once you see office, start a scan Disk Utility to detect and repair file system errors (remember to choose your primary hard drive)

    -Click on the disc to check, then, if requested to solve the problems on the repair disk

    -After that click on verify disk permissions, and then click Repair disk permissions

    -Once the process is complete, stop your Mac and turn it on again after 30 seconds

    I hope this helps!

  • I have a problem with my laptop does not connect to the internet. It connects to our wireless very well, but it doesn't have an internet connection.

    I have a problem with my laptop does not connect to the internet. It connects to our wireless very well, but it doesn't have an internet connection. It connects to other networks wifi very well with Internet access, is that the wireless in my house what it connects to. When I diagnose the problem, it says "Cannot communicate with DNS server (208.67.222.222)", and then under that it says: "languished network diagnostics remote hosts, but had not received a response." It connects to the Internet through an ethernet cable, but it is rather annoying pulling the cable autour. I currently have Windows Vista Home Premium. Thank you!

    original title: Internet connectivity problem

    Hello

    Now, you may need to contact the support of Panda Internet Security centre to change the settings so that wireless is enabled through it.

    Support link: http://www.pandasecurity.com/homeusers/support/

  • When I launch Firefox, I get only the bottom of my browser in the Firefox window. I have already reinstalled it, but it does not solve the problem.

    When I launch Firefox, I get only the bottom of my browser in the Firefox window. I have the normal window for 1 second, but it changes in the background window only. So, without the toolbar or navigation. I have already reinstalled it, but it does not solve the problem.

    Hello jonson00, please follow the troubleshooting steps in Firefox opens with a white or transparent window. If this solves the problem, it would be also interesting including the extension has a problem in your case. Thank you!

  • I have a frozen screen of Active recovery of white desk with a mouse. I think that the computer is frozen upward with a problem of recovery? Right?

    I have a frozen screen of Active recovery of white desk with a mouse.  I think that the computer is frozen upward with a problem of recovery? Right?

    How can I fix?

    Hello
    • What were the changes made before the problem occurred?

    You can try to restart the computer and check if it helps.

    If above does not help, you can read the following steps to disable the active desktop on the computer and check:

    a. to disable Active Desktop.
    b. right click on an area empty office, point to Active Desktop, and then click view as Web Page to clear the check box.
  • I have 12 items but camera raw does not work with New York nikon d810 does support elements 14 raw d810 nikon camera

    I have 12 items but camera raw does not work with New York nikon d810 does support elements 14 raw d810 nikon camera

    bavarian1 wrote:

    I'm sure that my computer is up to the task, but I don't always have the answer No 14 elements camera raw support the d810 nikon?

    John

    I told you in my first post "in short, PSE14 may", Yes, the PSE13 and 14 support Nikon D810.

  • I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

    I have iphone5s and my contact id does not work, all the time he show faild Setup touch id please help?

    Hi yjain51,

    I understand you had some problems recently with getting Touch ID to work reliably on your iPhone 5s. I know that it is a feature of great security for your iPhone, so I'm happy to help you.

    When you use Touch ID, make sure that your hands are free of any dirt or moisture so that fingerprints can be read clearly. This article explains further:

    Use the ID Touch on iPhone and iPad - Apple Support

    Thank you for using communities Support from Apple. See you soon!

  • Unlock with Apple Watch does not

    Hello

    I'm running a MacBook Air mid-2013 with macOS Sierra, with a 2nd Gen Apple Watch watchOS3 running. I'm on the same Apple for my Air ID, see and iPhone (6 s).

    But unlock with Apple Watch does not work on my Air. I activated 2 factor authentication. I checked the box that allows to unlock with Apple Watch. Everything seems to be kosher.

    When I close and reopen my Air, "Unlock with Apple Watch" appears for about 10 seconds, and then I type my password.

    Help? Thank you!

    I also have this problem. I have 2 accounts on my Macbook. One is the first account that I don't use, second my regular account. On my Second account, it of the same problem, but with the Admin account... It works.

    I Don t know why.

    Do you use also two accounts?

  • I have can´t scan in Officejet 6700. Printing from the computer works perfectly.

    I have a new 6700 Officejet connected with the USB cable to the computer. (Windows XP) Printing from the computer works perfectly. Sannen works onl + y from time to time. When the attempt at analysis, he says that there is no connection between the scanner and the computer. I changed the USB cable to exclude damage to the cables. I tried all the help files for HP without result. Who please can tell me what is happening

    I think I know where banhien is trying to guide you. I'll explain his instructions in more detail below.

    1. make sure you are on the desktop view.
    2. double-click on the icon on your desktop that resembles your printer.
    3. under the section titled scan, you should see "Manage Scan to Computer".
    4. click on "Manage the Scan to Computer" and a window that's going to Enable.
    5. click on activate to activate computer scanning.

    If the icon is not on the desktop, or does not work, you may uninstall and reinstall the printer. If you need to do this, be sure to use the latest version of the software following the link. Hope this helps to clear things up a bit.

    Driver and HP Officejet Full Feature software

  • I have a HP Deskjet D4160 printer. The reset button will Flash. Diagnosis HP said there was a "breakdown of pen", but he didn't give any directions on how to fix it.

    Original title: breakdown of pen deskjest d4160

    I have a HP Deskjet D4160 printer. The reset button will Flash.  When I ran the HP diagnostic he said there was a 'pen failure' that had to be fixed, but he didn't give any directions on how to fix it.

    Hi Fred Cornell,.

    ·         You have any problems with the performance of the printer?

    ·         What operating system is installed on your computer?

    ·         The printer works well before?

    You can check the link mentioned on official website of HP that describes the problem for the specific printer model you are using.

    Flashing lights in the HP Deskjet D4160 printer

    http://h10025.www1.HP.com/ewfrf/wc/document?DocName=c00635074&cc=us&DLC=en&LC=en&product=501857#n129

    Alternatively, you can contact HP support for help on the issue.

    HP support

    http://WWW8.HP.com/us/en/support-drivers.html

    Let us know the results.

  • I bought the Adobe Photoshop CS5 and Lightroom 3 on a CD. However, I now have a 3 Surface Pro who does not have a CD player. Please give me a way for software downloaded from the internet. Thank you.

    I bought the Adobe Photoshop CS5 and Lightroom 3 on a CD. However, I now have a 3 Surface Pro who does not have a CD player. Please give me a way for software downloaded from the internet. Thank you.

    Download & install instructions https://forums.adobe.com/thread/2003339 can help

    -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

    -Cloud desktop http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html

    -Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

    -you will need to enter your original serial number during the installation for non-Cloud programs

    - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

    Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

    IF Windows 10 read below

    Cloud & Win10 https://helpx.adobe.com/creative-cloud/kb/Windows_10_compatibility_FAQ.html

    -In addition, only CURRENT products will be tested and updated for compatibility with Windows 10

    - so if you have an older program, update you to Windows 10 at YOUR risk of problems

    -You can get CS6 and previous programs to install and run, or you can not (some do, some don't)

    -IF not, Details of the message from the error messages and a person may be able to help (just not Adobe)

    An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others

    -http://www.tenforums.com/tutorials/15523-compatibility-mode-settings-apps-change-windows-1 0 - a.html

    - or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions... said FULL yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)

  • HP Officejet 4630 portable printer: HP Officejet 4630 printer does not print until the computer is restarted

    When I send a document to the printer; It shows in the print queue, but does not print.  When I restart my computer, the document will print.

    The same thing happens whenever I have send a document to the printer.  I have a WiFi connection from my laptop to the printer.  The blue icon on the printer lights indicating that plugged.

    Why does only work when the computer is restarted?  I ran the HP Support Assistant, and it does not find the printer; even if the printer seems to find the computer once I restarted the computer.

    It's embarrassing to say and I'm not very technical interest.  Any suggestions will be greatly appreciated.

    Hi @Maggie78

    Thank you for your patience.

    You can try the following:

    Creating a TCP IP port

    1. print a Configuration Page to get the printer IPv4 address (you can also tap on the icon wireless on the front panel of your printer to obtain the IP address)
    2. on your PC, go to the Panel control, devices and printers, right-click the printer and on the left, click printer properties, select the Ports tab.
    3. click Add Port, select the Port TCP/IP Standard, then New Port and follow the instructions in the wizard.
    4. Enter the IP address of the printer.

    Note that you can ALWAYS go back to the original port the HP software installed by selecting the HP port on the Ports tab (in the properties of the printer)

    Hope that helps!

Maybe you are looking for