Problems with the payment!

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• I have a problem with the payment: (why charge me 44,99 EUR (cost 61.99 euros) then block system and I can't use the programs :(

  I have a problem with the payment why charge me 44,99 EUR (cost 61.99 euros) then block system and I can't use programs

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  Thank you

  Stéphane

• Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year). the error is: there was a problem processing your order, please contact our Service team customer care for assistance. AfricaBa North

  Hello. I have a problem with the payment process when trying to buy the plan of creative photography of Cloud (one year).

  the error is: there was a problem processing your order, please contact our Service team customer care for assistance. Middle East & North AfricaBahrain: 80081097Egypt: 08000000447Jordan/Kuwait/Lebanon/Qatar/Yemen: English + 44 207 365 0735Jordan/Kuwait/Lebanon/Qatar/Yemen: Arabic/French + 44 203 564 4145Oman: 80077173Saudi Arabia: 8008446638Tunisia, the Morocco and the Algeria: + 33 United Arab Emirates 157324642United: 80004443085Commonthwealth of independent States (CIS): + 44 207 365 0735

  Help me please to solve this problem. I need my lightroom immediately)

  Hi mohamed,.

  Please see the link below to buy the plan of photography:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  In case you still have question, please contact sales at Adobe team.

  Adobe Middle East and North Africa

  Kind regards

  Sheena

• Problem with the payment and the update of the payment details

  Hello

  I have problem with payment and payment information up-to-date. I have paid via Paypal at the end of January, but Adobe does not see that. They ask me in emails to update my payment information. I try to do, but it does not work. Can someone help me solve this problem?

  Hello

  If your payment method is 'Paypal', which cannot be changed to any other mode of payment (if you try to change)

  You must cancel the current subscription in order to change the method of payment.

  Please contact Adobe customer care http://helpx.adobe.com/contact.html

  • Remember that you are logged on the page with your Adobe ID.
  • Select your product and what you need help with
  • Click on the blue box "still need help? Contact us. "

• I get a message saying that there is a problem with the payment.

  He tells me to update my paypal details. I did, but I still receive the message.

  Anyone know what is the problem and how it can be sorted?

  Thank you

  Please try in another browser or reset the same browser you are using right now.

  Also be sure to be connected with the Adobe ID you used to place the order of creative cloud.

  Your ID Adobe on the forums is good as I see you have a subscription purchased for creative photography Cloud on that plan.

• Problems with the payment of Lr

  Hello, I need help with my payment of Lr, adobe can´t load why my payment?

  Ensure that EACH DETAIL is the same in all places, you enter your information

  -in how to spell and punctuate the parts of your name and address

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html

  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I have problems with the payment

  I try to do this with the prepaid card, credit or debit card... but system does not accept one of these, what should I do?

  Hi TYPOGRAFIKA,

  Please see the Ko: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html or contact our support chat.

  Kind regards

  Romit Sinha

• Problem with the payment in India

  Hi, the India em. I need to buy a few apps from the App Store paid, but payment was refused by the store. I use the debit card VISA Bank normal state. Is there an option like VISA, MASTERCARD, AMEX, and NONE. VISA has been refused and tried with MASTERCARD my father (debit card) and who was too decreased... !!! What should I do to buy those that are paid apps... ?? Please help me...

  Thank you

  Not all debit cards seem to be accepted in the store of the India (or other countries): Re: can I download from itunes using debit cards in India?

  You have a credit card you could try?

• the problem with the payment

  Today, I made new payment for a plan year of photography plan creative cloud, after that I received an email that it was succesfull with a number of order received as well. But still, I can't use lightroom and photoshop even when I connect adobe, this subscription does not appear on my account. I paid twice but my account is still not active.  I will be happy if someone can help me for this.

  Hello

  Please see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• Problem with the payment of my Plan

  Hello.

  30 April I paid for my 1 year plan. Next time when I need to pay is May 30. But when I want to open Lightroom or Photoshop now I see the note that my plan has expired... even when I look in my account I see that the Plan had expired, but payment would you April 30. Before I had the problem as this... after my message to support evert\ything team became normal. Could you look please... I need to work, but can't.

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Anyone else having problems with the payment information section does not load?

  Im trying to put in my payment information in and it will not appear. don't think its connection. I have tried everywhere

  Try a few steps such as changing browsers and disable your firewall

  -also clear the cache of your browser if you start with a fresh browser

• Problems with the relaunch of the CC Photo account

  Tried to restart my account during my stay abroad (USA), the account now has a problem with the payment and cannot be reactivated (assumed that the monthly rate is due to the weak USD-Euro exchange - please helpP

  Please contact customer service for updating the payment. You can use: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do?

  I want to download free applications, but it doesn't let me do it cause I have a problem with my payment, I try to remove my debit card and the option did not appear, I can't choose no for the payment, what can I do? This happen after I bought some coins for a game

  You must settle the debt until you can download something else of the podcast episodes on the iTunes Store or select None as the payment option.

  (142394)

• Problem with the change of payment details

  Hello

  I tried many times to update my credit card payment information, but I can't change the 'old'.

  I still got the message "there is a problem with the information of card entered here. Please enter another card or contact your bank. »

  The card is newly issued and is on the name of my company. I paid her for other accounts online without a hitch, then there is no problem on my side.

  I use a Mac and Google Chrome.

  Is it possible for me to provide details by e-mail and make the change?

  I await your response and thank you in advance,

  Cristina

  This is an open forum, not Adobe support... Click below to contact Adobe staff for help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and h

  Hi guys, I had a problem with the monthly payment, it is written that my credit card data are no longer available, but my credit card is still valid until the 04.16 I olny a few days to fix this, is there another way to make a payment?... and how I can do?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html