Problems with the PC at startup after installing update KB980248
I'm not computer savvy very so I will try my best...
A few weeks ago, I ran update KB980248 the next morning, when I turned on the pc it seemed to freeze on the startup screen displays the Dell logo and bottom right, he had the F2 and F12 options. Finally, he went to a black screen and says something to start from the cd or less, was the SATA a bunch of times.
I was finally able to get the pc to boot, but it took a while... from some things in here, I saw how to uninstall the update and hide. I disabled automatic update settings and everything seems to be ok. However, my husband is updated and now it happens the same thing for another update... I had to boot into safe mode, but then I constantly get the boot to say cd black screen and then comes sometimes with a word on the hard disk and press F1 to continue and another option.
I talked to a friend who is informed pc and it said to reinstall windows, that something is wrong with the pc because it shouldn't do it for all the updates. I have no problems until I installed the update in the title.
Should I reinstall windows, or is there a solution?
Hi Cape_g,
Your friend has suggested that this should not happen with all updates. I would also recommend to run a re-install/repair of Windows.
However, you can try to set up the machine in a clean boot state and check what is happening:
http://support.Microsoft.com/kb/929135
To perform a repair installation, you can try the following procedure:
http://Windows.Microsoft.com/en-us/Windows7/installing-and-reinstalling-Windows-7
Concerning
Terminator
Tags: Windows
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