ProBook 450 G1 - pointer moves on the screen by itself

We have a user with a G1 450 ProBook, who notes that his mouse pointer will periodically move on the screen when she has no control of the pointer, requiring a reboot to fix the problem (it uses only the touchpad and does not use a mouse.) We updated the Synaptics Pointing Device driver directly on the site of HP v17.0.8.3 August 19, 2013 at v17.0.18.8 November 15, 2013. This has not solved the problem and we are looking for a solution.

Thank you

Thanks for the comments.  Problem was solved by replacing the physical keyboard.

Tags: Notebooks

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