Product identification number

Trying to get Microsoft support, I get a screen that asks you the product identification number.  It offers two choices: type the number or leave Microsoft to find the number on my computer.  I typed the number on the instructions, but I get a message that there is a problem with the number, and I am asked to leave Microsoft to find the number.  When I do that, I get a message that Microsoft cannot locate the number and I should type, which of course, I tried everything.  There are no other options.  How should I proceed?

If your Vista operating system is preinstalled, it is classified as an OEM license and all the support that it comes from the manufacturer of your computer, not Microsoft.

If you have purchased an OEM/license disk yourself, the same conditions shall apply relating to support; as you become a system integrator.

See you soon. Mick Murphy - Microsoft partner

Tags: Windows

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    When you bought the computer, he had the pre-installed Windows 7?
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    You call the computer manufacturer and ask what follows...

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    Office:

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    Office newsgroups

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    Discussions of general issues of the Office.

    http://www.Microsoft.com/Office/Community/en-us/default.mspx?DG=Microsoft.public.Word.docmanagement&lang=en&CR=us

    Discussions of general issues of Word.

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