Profile of blackBerry Smartphones Sound stuck in normal conditions

My sound profile management is stuck in normal & I can't change to vibrate, aloud, silently, or other options on this page. I turned off my phone completely out of battery and released, & still nothing. I spend a lot of time in places where you are not supposed to have sound on, I need at least vibrate.

marcim wrote:

I turned off my phone completely out of battery and released, & still nothing.

I just want to clarify that your phone is powered when you remove your battery.  Your description sounds like you are turning off your phone before removing the battery, which will do nothing to improve your situation.

Please confirm this by posting back.

Tags: BlackBerry Smartphones

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