Program tries to load, then closes.

I have a program that tries to load and start but quits till it starts.  He has worked in the past.  I turned off my internet security and tried to start it without success.  Are there actions I can take to resolve the problem in case of problems?  I have an intalled and re installed the program several times without success. My internet security company has exausted their options as well as the provider of the program.  Help!

Could be a firewall issue.  You can try to remove your Kaspersky, then try.  That will tell you if it is the culprit or not.

I do not use Internet Security programs, never.  I only use Antivirus software.  The problem with the internet security suites is that they understand a lot of things and my experience is that this other things frequently annoy normal functions otherwise.  I support a lot of computers and have for years.  If a customer asks me to work on their PC, and it has a suite of Internet security on this subject, I refuse to do a job if it is deleted.  I just had too many cases when I did scads of hours trying to trouble shoot a problem only to find out that the Internet Security software has been the problem.

Good luck

Tags: Windows

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