Prompt to change password

This morning I received a prompt on my iphone 6 I need to change my password in a certain amount of time (48 minutes ish).  I ignored and kept the reception guests as time ran down.  Once the time came a prompt came to try to force me to change my password.  I was able to get rid of the command prompt long enough to delete my safari history and settings (I mean that it can fix the problem).  Anyone know what this prompt and if I have a virus?  My wife had the same question and Apple told him wipe his phone, but if I backup my phone and there's a virus on it don't put the virus back on?

Thank you

It is not a virus so forget it.

  1. You use Microsoft Exchange?
  2. You have all the profiles installed MDM?

If the answer to both of these questions is 'no' and assuming that your iPhone is not 'jailbroken' it's not supposed to happen. Maybe it's a bug in iOS we'll just have to wait for that Apple fix, or it may be the result of Apple overzealous attention to the security of the accounts.

To rule out an unlikely possibility Reset Safari: go to settings and scroll down a bit until you see Safari. Tap Safari, tap clear history and data from the Web site. Confirm the dialog box that appears.

Change the password on your own using the parameters, never by following some prompt popup to do. If you wish, change immediately to the original one and determine if the harassment to calm down.

Tags: iPhone

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