Purchase CC shows is not in the list

Hello

We purchased 2 licenses of Illustrator CC x via a VIP # and it does not appear as a 'download' when connect us to the creative cloud desktop application.

It appears as 'Try' the ability to download.

How to buy VIP # specific assigned to our AdobeID?

Please help, thanks

Michael

Hello

Please see a manage your cloud of Adobe Creative for the composition of teams

Concerning

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