Purchase error

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• Connection to iTunes purchase error

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  I play a game on my iPhone called "Support hero" which has been downloaded on Apple Store, and I want to make a purchase in the game. When I confirm my purchase by pressing 'Yes', it says "cannot connect to iTunes."

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  Hello, follow the instructions, If you can not connect to the iTunes Store - Apple Support

• App purchase error

  I did a soft buy in an application (app-v) around 21:35 on 14 June 2016 (Aruba time), I bought 500 pieces for $7.99, but I got the coins. The purchase was made because the account has been debited from my iTunes, I don't see the purchase in the history of my purchase, but was missing exactly $7.99 in my itunes account. So miss me 500 pieces in the v and $7.99 app in my itunes account. What should I do?

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• inapp purchase error

  Hello, as my title suggests, I get an error when I want to buy something in an app I'm looking for the solution and tried the following things:

  • buy with a credit card
  • buy with the credit I have on my apple ID
  • tried different apple ID
  • set my mini ipad 3 new place
  • disconnected from the AppStore, gamecenter, icloud
  • also tried to simply disable my device.

  a useful answer is much appresciated, thank you

  Difficult to provide assistance that you don't say what the error message. If this is contact iTunes support while you did (they are from user to user forums)? Otherwise:

  -go to http://www.apple.com/support/itunes/ww

  -Click on the flag of your country

  -Click on the Contact Support at the bottom of the left column

  -Click Support Contact iTunes Store on the right side of the page

  Or use this form: https://www.apple.com/emea/support/itunes/contact.html

  If it's something...?

• In-App purchase issue

  While the investigation into the issue of images do not hit any fly/scrolling in a Webview (http://supportforums.blackberry.com/t5/Native-Development/Issue-With-Scrolling-Images-In-Webview/m-p...) I came across the question if a user buys my in-app purchase then removes the application and reinstall the in-app purchase did not work.

  First of all, in-app purchase is to remove the ads - it does that very well, but when the application is removed and reinstalled ads appear once more and I don't want to force consumers to pay twice, so I really need to get this fixed number as it is preventing me to release an update of my application.

  I'm working out of this example: http://supportforums.blackberry.com/t5/Native-Development/Sample-Removing-In-App-Ads/m-p/2783323/hig... and have used it to create buying app for my application.

  Here's my source, my main.qml of my application file code:

  import bb.cascades 1.0
  import bb.platform 1.0
  import com.sample.payment 1.0
  
  TabbedPane {
      id: tabbedPane
      property variant payment
  
      Menu.definition: MenuDefinition {
          id: appMenu
          actions: [
              ActionItem {
                  title: "About"
                  imageSource: "asset:///IMG/ic_info.png"
  
                  onTriggered: {
                      aboutSheet.open()
                  }
              },
              ActionItem {
                  title: "Contact Us"
                  imageSource: "asset:///IMG/ic_email.png"
  
                  onTriggered: {
                      emailInvocation.query.uri = "mailto:[email protected]?subject=Shopping For eBay App: Contact"
                      emailInvocation.query.updateQuery();
                  }
  
              },
              ActionItem {
                  id: upgradeAction
                  title: "Remove Ads"
                  imageSource: "asset:///IMG/ic_clear_list.png"
  
                  onTriggered: {
                      if (tabbedPane.payment) {
                          /* replace the values in quotes "" below with the values from
                           * your vendor account for this application's add-on. */
                          payment.mPaymentControl.pid = "{REMOVED}"
                          payment.mPaymentControl.sku = "{REMOVED}"
                          payment.mPaymentControl.name = "Remove Ads"
                          payment.mPaymentControl.metadata = "Purchasing this will remove the adverts!"
                          payment.mPaymentControl.getPrice(payment.mPaymentControl.pid, payment.mPaymentControl.sku);
                          payment.mPaymentControl.purchase(payment.mPaymentControl.pid, payment.mPaymentControl.sku, payment.mPaymentControl.name, payment.mPaymentControl.metadata)
                      }
                  }
                  attachedObjects: [
                      // Definition to hold the PaymentControl so it is only created when neccesary
                      ComponentDefinition {
                          id: paymentdef
                          Container {
                              id: payContainer
                              onCreationCompleted: {
                                  console.log("Payment Definition Created - Checking for Existing Purchases")
                                  paymentControl.getExisting(true);
                              }
  
                              property alias mPaymentControl: paymentControl
  
                              attachedObjects: [
                                  PaymentServiceControl {
                                      id: paymentControl
                                      property string pid
                                      property string sku
                                      property string name
                                      property string metadata
  
                                      // Play receipt animation on purchase response
  
                                      onPurchaseResponseSuccess: {
                                          cpp.saveValueFor("removedAds", "23");
                                          root.removedAds = 23;
                                          console.log("purchaseResponse - " + receiptString)
                                      }
                                      onInfoResponseError: {
                                          console.log("Purchase Error - " + errorCode + " - " + errorText)
                                      }
  
                                      onExistingPurchasesResponseSuccess: {
                                          if (receiptsString == "(No purchases)") {
                                              console.log("existing unable to find receipt")
                                          } else {
                                              console.log("existing receiptString - " + receiptsString)
                                              cpp.saveValueFor("removedAds", "23");
                                              root.removedAds = 23;
                                          }
                                          console.log("existingPurchaseResponse Success - " + receiptsString)
                                      }
                                  }
                              ]
                          }
                      }
                  ]
              },
              ActionItem {
                  title: "Share App"
                  imageSource: "asset:///IMG/ic_share.png"
  
                  onTriggered: {
                      invokeShare.trigger("bb.action.SHARE")
                  }
              },
              ActionItem {
                  title: "More Apps"
                  imageSource: "asset:///IMG/ic_buy.png"
  
                  onTriggered: {
                      invokebb.trigger("bb.action.OPEN")
                  }
              }
          ]
          attachedObjects: [
              Sheet {
                  id: aboutSheet
                  About {
                  }
              },
              Invocation {
                  id: invokeShare
                  query {
                      mimeType: "text/plain"
                      data: qsTr("Get your shopping done easily on your #BlackBerry10 with 'Shopping For eBay'; check it out in @BlackBerry World: http://appworld.blackberry.com/webstore/content/35964888/")
                      invokeActionId: "bb.action.SHARE"
                  }
              },
              Invocation {
                  id: invokebb
                  query {
                      mimeType: "text/html"
                      uri: "appworld://vendor/64825/"
                      invokeActionId: "bb.action.OPEN"
                  }
              },
              Invocation {
                  id: emailInvocation
                  query.mimeType: "text/plain"
                  query.invokeTargetId: "sys.pim.uib.email.hybridcomposer"
                  query.invokeActionId: "bb.action.SENDEMAIL"
                  onArmed: {
                      emailInvocation.trigger(emailInvocation.query.invokeActionId);
                  }
              }
          ]
      }
      showTabsOnActionBar: false
      Tab {
          title: qsTr("Home") + Retranslate.onLocaleOrLanguageChanged
          imageSource: "IMG/101.Home.png"
          NavigationPane {
              id: navigationPane0
              Page {
                  onCreationCompleted: {
                      root.removedAds = parseInt(cpp.getValueFor("removedAds", ""))
                      if (root.removedAds != 23) {
                          tabbedPane.payment = paymentdef.createObject(navigationPane0);
                      } else {
                          console.log("Not Creating Payment Definition, User has Already Paid To Remove Ads")
                      }
  
                  }
                  id: page1
                  //actionBar actions
  
                  //Title bar
  
                  Container {
                      id: root
                      property int removedAds
  
                      onRemovedAdsChanged: {
                          if (removedAds == 23) {
                              myAds.visible = false
                              myAds2.visible = false
                              appMenu.removeAction(upgradeAction)
                          }
                      }
                      Container {
                          id: myAds
                          horizontalAlignment: HorizontalAlignment.Center
                          layout: StackLayout {
  
                          }
                          MyAds {
                              horizontalAlignment: HorizontalAlignment.Center
                              topPadding: 15.0
                          }
                      }
                      Container {
  
                          layout: DockLayout {
  
                          }
                          // To enable scrolling in the WebView, it is put inside a ScrollView.
                          ScrollView {
                              id: scrollView
  
                              scrollViewProperties.overScrollEffectMode: OverScrollEffectMode.None
                              // We let the scroll view scroll in both x and y and enable zooming,
                              // max and min content zoom property is set in the WebViews onMinContentScaleChanged
                              // and onMaxContentScaleChanged signal handlers.
                              scrollViewProperties {
                                  scrollMode: ScrollMode.Vertical
                                  pinchToZoomEnabled: true
                              }
  
                              //Webview
  
                          } // ScrollView// A progress indicator that is used to show the loading status
                          Container {
                              bottomPadding: 25
                              horizontalAlignment: HorizontalAlignment.Center
                              verticalAlignment: VerticalAlignment.Bottom
  
                              ProgressIndicator {
                                  id: progressIndicator
                                  opacity: 0.0
                              }
                          }
                      }
                  } // End of container
              }
          }
      } //End of first tab
  } //End of tabbedPane
  

  Any help and advice in this regard would be greatly appricated.

  Thanks in advance!

  If you test using a sandbox past purchases account cannot be restored. Purchases made with a sandbox account did not get connected to the server, so if you try to restore (ex after you remove and then re - install the app even) then no purchase will be returned.

  You can test your rollback logic with purchases in the same session of the app: open the app, make a purchase, try a restore, all this without closing the application.

  The only other option would be to remove your account from the sandbox and try buying using real $$

• "Application not to sell" buy error when virtual goods buying

  My request was released on BlackBerry World right now. When I use my sandbox account to purchase an item from downloaded app BlackBerry World, everything works fine. Similarly, when I use the Test of PaymentManager mode when debugging a version installed locally to the application, everything works also. However, the non-sandbox in-app-purchase a version of BlackBerry World app does not work. I get a "Purchase error" dialog box with the text: "Application not for sale." My page of virtual goods of the application on the supplier portal lists as being Up For Sale, as it has been for the last 3 days.  All references and IDs are certainly right. I'm confused because I got in before work for other applications app purchases, and sandbox sand/test modes work.

  Has anyone encountered this error? It's maybe a configuration problem?

  Your new property should be approved now. Could you test these out and let me know how they work?

  To test you can download a new version of the app in the project, install via the sandbox, then remove your email list of bac BBID to sand and try to make a purchase.

• Problem to purchase digital goods

  Buy a good digital camera of my application, the payment is processed and transaction goes through (they pay).

  getItemState() returns NO_VALUE_SET after the purchase is complete, then the user is not upgraded to the full version.

  Fortunately, it checks purchases before attempting to buy so they can try to buy again and it will unlock the full version.

  I expect him back Purchase.OWNED once the transaction is complete and if so I unlock the appropriate features, but it does not return never POSSESSED.

  Purchase purchase = null;

  Buy = pEngine.purchase (arguments.build ());

  I have all this surrounded in try and catch clauses, but no exception is thrown. And directly after the last shot, I have the cheque (if purchase.getItemState () is Purchase.OWNED) {//unlock full version} and ElseIf {purchase.getItemState () == Purchase.NO_VALUE_SET) {//report a purchase error}}

  Of course they get the error generic purchase from me, and yet they get the receipt for the RIM.

  That doesn't seem like a bug, I expect the State of the item to include in the response, but the flow of your cheque seems out of what is expected. The purchase() method throws an exception if the payment attempt falls down, so you don't need to check the status of the purchase, the PurchaseResult features include an isSuccessful() method if you need confirmation of the success of the purchase.

  The Purchase.itemState can be used if the retrieval of a list of history items App World to the user previously purchased but really is not necessary in this case. It would also be that this value is not set as the State is still evolving at the time, the result is passed to you.

• Payment Service weird problem

  Hi all

  I have an app freemium allowing users to unlock features Premium/Pro . I tried coding based on the tutorial on the docs of stunts on the payment Service.

  The problem is, I get the error code long of the answer-> errorCode();

  the code was 141004048

  

  Here is my code:

  void PurchasePage::purchase()
  {
      purchaseButton->setEnabled(false);
  
      paymentManager = new PaymentManager(this);
  
      // Get the window group ID and pass it to the PaymentManager instance.    const QString windowGroupId =Application::instance()->mainWindow()->groupId();    paymentManager->setWindowGroupId(windowGroupId);    //Request a purchase using the ID and SKU of the digital good.
      const PurchaseReply *purchaseReply = paymentManager->requestPurchase("244779xx", "ProVersion");
  
      // Connect the finished() signal to a slot to handle the purchase.
      QObject::connect(purchaseReply, SIGNAL(finished()), SLOT(handlePurchase()));
  }
  
  void PurchasePage::handlePurchase()
  {
      PurchaseReply *reply = qobject_cast(sender());
      Q_ASSERT(reply);
  
      // Check to see if the request finished.
      if (reply->isFinished())
      {
          //if there were errors.
          if (reply->isError())
          {
              showDialog("Purchase Error",QString::number(reply->errorCode())+"\n"+reply->errorText());
          }
          else//if there were no errors.
          {
              QString successString="Pro version is now activated.";
              showDialog("Purchase Succeed",successString);
  
              //set statusLabel text to Activated
              statusLabel->setText("Activated");
  
              purchaseButton->setEnabled(false);
          }
      }
      else
      {
          if (reply->isError())
          {
              showDialog("Purchase Error",QString::number(reply->errorCode())+"\n"+reply->errorText());
          }
      }
      reply->deleteLater();
  }
  

  How the app has been installed on the device (side loading, downloaded via the dev mode BlackBerry World etc.)?

  Never error code change? Or is it always 141004048?

  Also, looking at your code, it seems the app instantiates a new PaymentManager each time a purchase is made, you must have an instance of this, the call to purchase() should deal only with the logic of purchase requisition.

• Restore the problem buying existing in BlackBerry PlayBook

  How to test the restore option or get existing-app purchases in playbook in sandbox mode.

  He always goes in GetExistingPurchaseError, because according to the guidelines of this blog

  http://208.74.204.192/T5/payment-service/re-in-app-purchase-error-code-30242/TD-p/1961459

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  Tests in-app purchases is very week on BB10/PlayBook. You essentially take on faith that it works. You would think it wouldn't be too hard to allow the sandbox take actual transactions that do not get actually registered with the credit card company. Especially since RIM is really eager to make us in-app purchases.

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  First step: right here go us... go a Pearl of blackberry replacement and want to get the livestrong on this calorie counter.  Already purchased through paypal with my old phone in June.  On my new phone go to My App World, he's not here, there, I'm told to 'log in' and I'll be able to re-download it.  When I try to "log in" to paypal from my app world I get an error message that says: 'impossible to authenticate at this time, please try again later '.  I tried for three days.  I go to my computer, log on to PayPal without problem and see if I bought livestrong in June 09.

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  Hi and welcome to the Forums!

  Here's a knockout who deals with this error:

  • KB25433"error ID: 30222" is received when you try to download an already purchased app or theme that is no longer in BlackBerry App World

  I hope that it contains something useful!

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  Of the road, you have everything you need already up til the

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• I get an error during the in-app purchase

  Hello! I am Huy. The Japan student. I get an error when buying in-App error "your purchase could not completed, support contact Itunes Support at www.apple.com/support/itunes/ww/.

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