App purchase error

I did a soft buy in an application (app-v) around 21:35 on 14 June 2016 (Aruba time), I bought 500 pieces for $7.99, but I got the coins. The purchase was made because the account has been debited from my iTunes, I don't see the purchase in the history of my purchase, but was missing exactly $7.99 in my itunes account. So miss me 500 pieces in the v and $7.99 app in my itunes account. What should I do?

Have you contacted the developer of the application? What they responded with? If they cannot / will not help try to contact iTunes Support: http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html

Tags: iTunes

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