App purchase error
I did a soft buy in an application (app-v) around 21:35 on 14 June 2016 (Aruba time), I bought 500 pieces for $7.99, but I got the coins. The purchase was made because the account has been debited from my iTunes, I don't see the purchase in the history of my purchase, but was missing exactly $7.99 in my itunes account. So miss me 500 pieces in the v and $7.99 app in my itunes account. What should I do?
Have you contacted the developer of the application? What they responded with? If they cannot / will not help try to contact iTunes Support: http://reportaproblem.apple.com or https://www.apple.com/emea/support/itunes/contact.html
Tags: iTunes
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Hello!
Please forgive me if I posted this in the wrong topic. I'm really new to this corner of the site.
Recently I did an in-app purchase in the game called throne: realm in war by Plarium.
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Given the steps that you have already tried, I suggest you contact iTunes Support for assistance:
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Any help and advice in this regard would be greatly appricated.
Thanks in advance!
If you test using a sandbox past purchases account cannot be restored. Purchases made with a sandbox account did not get connected to the server, so if you try to restore (ex after you remove and then re - install the app even) then no purchase will be returned.
You can test your rollback logic with purchases in the same session of the app: open the app, make a purchase, try a restore, all this without closing the application.
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Hi, I'm currently testing in-app purchases...
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I was just notified that the payment of Sandbox server is currently down, which is the cause of these issues. I'll post to this Commission as soon as I hear that it is resolved.
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PaymentServiceControl { id: paymentControl property string id property string sku property string name property string metadata onPriceResponseSuccess: { } onPurchaseResponseSuccess: { purchaseMenu.purchaseValue = false _app.saveValueFor("purchaseButtonInfo", purchaseMenu.purchaseValue) purchaseToast.show() } onExistingPurchasesResponseSuccess: { } onSubscriptionTermsResponseSuccess: { } onCancelSubscriptionResponseSuccess: { } onCheckStatusResponseSuccess: { } onInfoResponseError: { if(errorCode == "AW30222i") purchaseMenu.purchaseValue = false _app.saveValueFor("purchaseButtonInfo", purchaseMenu.purchaseValue) purchaseToast.show() } }
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You can have your app each time check that the application is open if there is existing in onCreationCompleted purcahses
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If you have several available items you will need to analyze the recieptString in your console.log and use that information to adapt this method to find what content has been purchased and no to activate that
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When the application is launched, all the available numbers can be downloaded for free. Although the user can buy renewable subscription automatically, buying renewable subscription automatically does not have any content.
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Could someone advise me on this? The situation is that we have a free and open application which contained a "sample issue" folio (not a complete problem). This folio has been set free and public.
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Yes. You have already published the free/public folio, and now you need to publish a folio of retail/public. When you publish the folio, you must specify the product ID. This product ID must match the product ID for no consumables in-app purchase that you set up in iTunes Connect. In this way, Apple can test your content at retail.
A common error is to use the same product ID for all folios you post. Don't, don't. For each sheet of the retail sale, you will need to implement a different product ID in iTunes Connect. For best results, use the format com.mycompany.myapp.issuename , such as com.bobpublishing.nwscenery.20140601 for the June issue and com.bobpublishing.nwscenery.20140701 for the July issue.
The folio of detail you post doesn't have to be finished. Apple just needs to be able to download something when the app is approved. Just make sure that you control when the app goes live during the presentation of the app.
Note that you can send a whole bunch of in-app purchases to Apple for future folios retail. This so that you don't have to wait for approval from Apple to publish the folio. When you submit these in-app purchases, Apple didn't need to see the corresponding folio.
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We have this scenario and wanted to know the recommendations of Adobe.
A customer has a multfolio app on the App Store with in-app purchases and active as well suscriptiones. Issues sold for several months. For some reason, he needs change the account of publication of DPS that it uses to publish folios. He has already copied the current folios to the new DPS account and publishes them with the same folio product ID. He has not touched something else in the In - App purchases setting in iTunes Connect since there is nothing new to change on this section. Only, it creates a new application with the new DPS account ID. Subsequently, the .ipa installed fine and when you try to restore purchases, it displays an error (screenshot attached)...
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I really appreciate your recommendations
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You must call the Gold support and ask for help.
Neil
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You want to install an application or uninstall? Your title and your post show different things.
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I recently moved to a State that does not tax app purchases require. I used to live in new jersey and I get imposed here, but im still get taxed on app purchases. How apple to determine your position in life? is it possible to spend it?
I suggest that you contact the Support of iTunes at http://apple.com/emea/support/itunes/contact.html. They should be able to offer an explanation and refund if taxes were unjustified.
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Have you contacted iTunes support? If not, you'll need to do (these are user forums, we do not know why you get the message):
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Or use this form: https://www.apple.com/emea/support/itunes/contact.html
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Have you tried to contact iTunes support? Otherwise:
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