purchased the windows version of PSE 14, need the mac version
I just bought the wrong version of the upgrade for PSE 14. I bought windows and need the mac version
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
Tags: Adobe
Similar Questions
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looking to purchase a copy of the elements after the trial. However, basket indicates platform: Windows. I need for Mac. Before I commit the activation code will work for the Mac. Impossible to find anywhere on the Web site to buy different versions.
Hi Mljohno,
If you search for items 14, go into products from Adobe, click on 'Buy' in front of the name of the product and use the drop down menus to specify Mac or Windows full version or upgrade.
Best,
Del
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purchased by mistake need the mac version, windows version
It's as simple as that. I have not touched the button correctly and I bought the items windows version 13 but need the mac version. This simply easily switchable before downloading, or I just made me have to buy twice?
Items is wide cross-platform of the bat.
Download Photoshop Elements products | 10, 11, 12, 13
Mylenium
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I order Adobe Photoshop elements 13 for use on iMac-is in the order indicated by Adobe for Windows - I need to download the Mac elements 13
????
Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552
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Ordered and paid for the Windows of PSE version. I need for Mac
I didn t even download the program before I realized my mistake. How can I go about to change for the Mac version?
Reference:a product for another language or version of trading platform
I hope this helps.
Greetings
Megha Rawat
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My computer died about two weeks ago. I was able to transfer many files, but I realized that a lot of my programs (Microsoft Project, for example) are still in Windows format. My old computer was a Toshiba Satellite, which limped along for some time. I went through a number of improvements, but the latest is windows xp, I have the disk to upgrade to. I hope not having to buy a new retail disk, if possible. Thoughts? Thanks, Mike
Hi Mike Halperin,.
You will need to purchase a full version of Windows XP to install on Mac.
Install, reinstall, or uninstall Windows
http://Windows.Microsoft.com/en-us/Windows/help/install-reinstall-uninstall
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Accidentally, I downloaded the windows version of PSE 14 but I have a mac. How can I exchage it the correct version?
PES 10, 11, 12, 13, 14 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
-
Need the MAC version of the installed windows version of 11 items.
I installed the version windows of 11 elements, but need the MAC version. What should I do now?
Hi JosephDobrott,
Please find the direct link to install 11 first for Mac: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l .
Please follow the very important instructions before downloading.
Kind regards
Romit Sinha
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I bought the wrong update, I need a Mac Version but ordered a Windows Version. What can I do?
I did exactly the same thing and contacted their customer service on the live chat. It took about an hour before someone was available, but he did return to normal and they also send me a box version that allows the two platforms at the same price. They just canceled my purchase of Windows, placed a Mac purchase on their system, sent me a new serial number and published records canned.
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Please help me
Why my cd not DVD boot? will have a difficult time install my win7 home ed I have xp and the note ""this installation disc is not compatible with your version of windows. " To upgrade, you need the correct installation disc. For more information, see your computer system information. To install a new copy of Windows, restart (boot) your computer using the installation disc, and then select custom (advanced option). "always keep flashing... I already did your post, but I cant stand dvd always turn to windows xp? and my driver working I just installed win xp months ago
Hi the prey,
· What is the brand and model of the computer?
You should check the settings of the computer BIOS (Basic Input\Output System) to boot from the CD/DVD. Check the manual or the support of the computer Web site for the same.
Note: Be careful when you change the BIOS settings. The BIOS interface is designed for advanced users, and it is possible to change a setting that can prevent your computer from starting properly.
Run the Windows 7 Upgrade Advisor to see if your computer is compatible to install Windows 7.
Windows 7 Upgrade Advisor - download - Microsoft Windows
See also:
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The update to version 2 of Vitsa fail. Formatted hard drive to purchase the version. need to find the final vista product key
It should be on a sticker on the box, or on the packaging.
The product key consisted of 25 digits, divided into 5 groups of 5 digits.
See you soon...
Mick Murphy - Microsoft partner
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I bought the Windows of Adobe Creative Suite 6 Design & Web Premium version, but received the Mac OS. I didn't know it until the problems occurred and Amazon will not exchange it for the correct version. I paid $750,00 for this software, and I can't use it because I need the version of Windows. How can I change the codes I have for the Mac OS to Windows?
Exchange https://helpx.adobe.com/x-productkb/policy-pricing/exchange-product-language-os.html
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Just downloaded photoshop elements 14 for windows I want to download the mac version. Any ideas what to do?
Hi Jeremy,.
You purchased Photoshop elements 14 for windows that will not work on mac.
In order to get to the Mac platform, please Contact Customer Care
They cancel this order for the windows platform.
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I bought the first elements but I accidentally downloaded it for windows, but I need the mac version. What can I do?
For cancellation, please contact support
* Please sign with your Adobe ID *.
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I have the windows version of Lightroom 6.2.1 and whenever I try to go to edit in Photoshop, he says "this version of Lightroom needs a Camera Raw version 9.2" my photoshop has only 9.1.1.461 for full compatibility. But my desktop version of Photoshop will accept only Camera Raw 9.2. HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Does anyone have an idea on this problem. Or have I been left in a Catch 22?
The latest version of Camera Raw compatible with Photoshop CS6 is 9.1. Lightroom is programmed to warn you when you do not have the version of Camera Raw that is fully compatible. But this does not mean that you cannot continue to use Photoshop. Simply choose the option to open a copy which includes Lightroom adjustments. Lightroom will create the TIF or PSD first, and that the file is what will be opened in Photoshop. It will include all the adjustments you have made using Lightroom. Also, on the screen of your messages, you specify to not display this message. Then, you can continue using Lightroom and Photoshop as you are accustomed to using it. At this point, I don't think that there are no changes that are different. I remember correctly, the only changes made in Camera Raw 9.2 were the additions of new cameras.
In any case, Camera Raw 9.1 is that you can go with Photoshop CS6. If you think that it is necessary for you to have full compatibility, your only option would be to upgrade to the creative cloud. It is really not necessary to do so, however.
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