put an end to litigation because of the error 119

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• PMON (ospid: 8143): put an end to litigation because of the error 472

  Hi friends,
  
  _ My environment
  
  OS: oel4u5
  Apps Version: R12.1.1
  DB version: * 11.1.0.7 *.
  
  When I am trying to start my 11 g db database ebiz began and its automatically goes down because of termination PMON.  When looking for the log files alerts its showing the error ora-600 below.
  
  Recovery of the recovery (PMON) file 4 block 180627 block
  Recovery of 125 logseq block, block 70 to 10132192035480 SNA
  Online Redo Log recovery: thread 1 mem Group 2 Seq 125 reading 0
  Mem # 0: /ebiz/oracle/db/apps_st/data/log2.dbf
  Recovery of block completed in rba 125.281.16, RCS 2359.364184220
  Errors in the /ebiz/oracle/db/tech_st/11.1.0/admin/TEST05_erptest05/diag/rdbms/test05/TEST05/trace/TEST05_pmon_8143.trc file (incident = 49647):
  [ORA-00600: internal error code, arguments: [4194], [41], [37] [] [], [], [], [], [], [], []]
  Errors in the /ebiz/oracle/db/tech_st/11.1.0/admin/TEST05_erptest05/diag/rdbms/test05/TEST05/trace/TEST05_pmon_8143.trc file:
  [ORA-00600: internal error code, arguments: [4194], [41], [37] [] [], [], [], [], [], [], []]
  PMON (ospid: 8143): put an end to litigation because of the error 472
  Instance terminated by PMON, pid = 8143
  
  Error message depending on what I found in the trace file /ebiz/oracle/db/tech_st/11.1.0/admin/TEST05_erptest05/diag/rdbms/test05/TEST05/trace/TEST05_pmon_8143.trc
  
  (call) sess: 5f1efd10, 5f1e5ff0, usr 5f1efd10 rec news; depth: 0
  ksudlc FALSE to the location: 6
  (table k2g)
  error detected in 472 background processes
  [ORA-00600: internal error code, arguments: [4194], [41], [37] [] [], [], [], [], [], [], []]
  2011-11-27 20:19:33.113
  PMON (ospid: 8143): put an end to litigation because of the error 472
  
  Please suggest me
  
  Thank you
  Flo

  Hi Helios,

  We have identified that the error was to cancel the corruption and we followed the steps below for more come above mentioned error.

  Steps, as follows,

  Step 1:
  SQL > SELECT name, value OF v$ parameter WHERE name IN ('undo_management', "undo_tablespace");

  VALUE NAME
  -------------------- --------------------
  UNDO_MANAGEMENT MANUAL
  undo_tablespace UNDO_TBS

  Step 2:
  SQL > select FILE_NAME, TABLESPACE_NAME dba_data_files where nom_tablespace like '% UNDO;

  FILE_NAME, TABLESPACE_NAME
  ----------------------------------------------------------------
  /EBiz/Oracle/DB/apps_st/data/undotbs_02.dbf UNDO_TBS
  /EBiz/Oracle/DB/apps_st/data/undotbs_01.dbf UNDO_TBS

  Step 3: Create a new undo tablespace
  SQL > create UNDO tablespace UNDOTBS datafile ' / ebiz/oracle/db/apps_st/data/undotbs01.dbf' size 1024 m REUSE AUTOEXTEND ON NEXT 4096 K MAXSIZE 1024 M;
  Created tablespace.

  Step 4:
  SQL > ALTER SYSTEM SET undo_tablespace = 'UNDOTBS' scope = spfile;
  Modified system.

  Step 5: set old undo tablespace Offin mode and drop
  SQL > ALTER TABLESPACE UNDO_TBS offline;
  Tablespace altered.

  SQL > drop tablespace UNDO_TBS including content and data files;
  Tablespace has fallen.

  Step 6:
  Rebounced db services

  Step 7: Changed the management of undo for AUTO setting
  SQL > alter system set undo_management = 'AUTO' scope = spfile;
  Modified system.

  SQL > SELECT name, value OF v$ parameter WHERE name IN ('undo_management', "undo_tablespace");

  VALUE NAME
  -------------------- --------------------
  UNDO_MANAGEMENT AUTO
  undo_tablespace UNDOTBS

  Now, the database is running without problem and we don't find any ora errors in the alert log file

  Thank you
  Flo

• MA: termination litigation because of the error 472

  Hi all

  Today our database crashed with error in the alert running on linux 4.6 log db below: 10.2.0.3.0 (32 bit)

  Filled checkpoint up to RBA [0x1730.2.10], RCS: 5979396038739

  Sea may 28 08:56:31 2014

  Errors in the /oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_6562.trc file:

  [ORA-07445: exception encountered: core dump [kokcup () + 97] [SIGSEGV] [address not mapped to object] [0xC000095D] []]

  Sea may 28 08:56:32 2014

  Errors in the /oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_6562.trc file:

  [ORA-07445: exception encountered: core dump [kghssgmm () + 83] [SIGFPE] [integer division by zero] [0xAD03465] []]

  [ORA-07445: exception encountered: core dump [kokcup () + 97] [SIGSEGV] [address not mapped to object] [0xC000095D] []]

  Sea may 28 08:59:55 2014

  Beginning log switch checkpoint up to RBA [0x1731.2.10], RCS: 5979396047597

  Thread 1 Advanced for you connect to sequence 5937

  Currently Journal # 2 seq # 5937 mem # 0: /d02/clndata/log02a.dbf

  Currently Journal # 2 seq # 5937 mem # 1: /d02/clndata/log02b.dbf

  Sea may 28 09:02:25 2014

  Errors in the /oracle/clndb/10.2.0/admin/PROD_damacdb/udump/TESTcln_ora_2032.trc file:

  [ORA-07445: exception encountered: core dump [kghupr_flg () + 551] [SIGSEGV] [address not mapped to object] [0x10] []]

  Sea may 28 09:02:49 2014

  Errors in the /oracle/clndb/10.2.0/admin/PROD_damacdb/bdump/TESTcln_pmon_23066.trc file:

  [ORA-07445: exception encountered: core dump [kghupr_flg () + 551] [SIGSEGV] [address not mapped to object] [0x10] []]

  Sea may 28 09:02:54 2014

  MA: termination litigation because of the error 472

  Instance terminated by MA, pid = 23070

  Sea may 28 09:08:01, 2014

  Starting ORACLE instance (normal)

  Sea may 28 09:08:01, 2014

  Db_block_buffers parameter system activated without VLM on.

  LICENSE_MAX_SESSION = 0

  LICENSE_SESSIONS_WARNING = 0

  Diagram of SNA picked latch-free 2

  With the help of LOG_ARCHIVE_DEST_1 parameter value by default as /oracle/clndb/10.2.0/dbs/arch

  Autotune undo retention is enabled.

  IMODE = BR

  ILAT = 220

  LICENSE_MAX_USERS = 0

  SYS audit is enabled

  ksdpec: called to the event 13740 before initialization of the event group

  Commissioning ORACLE RDBMS Version: 10.2.0.3.0.

  Parameters of the system with default values:

  _trace_files_public = FALSE

  process = 1000

  sessions = 2000

  TIMED_STATISTICS = TRUE

  resource_limit = TRUE

  shared_pool_size = 838860800

  STREAMS_POOL_SIZE = 50331648

  SHARED_POOL_RESERVED_SIZE = 83886080

  nls_language = American

  nls_territory = America

  nls_sort = binary

  NLS_DATE_FORMAT = DD-MON-RR

  nls_numeric_characters =.,.

  nls_comp = binary

  nls_length_semantics = BYTE

  resource_manager_plan = INTERNAL_PLAN

  control_files = d02/clndata/cntrl01.dbf, d02/clndata/cntrl02.dbf, /d02/clndata/cntrl03.dbf

  db_block_buffers = 150000

  db_block_checksum = TRUE

  DB_BLOCK_SIZE = 8192

  compatible = 10.2.0

  log_buffer = 15276032

  log_checkpoint_interval = 100000

  log_checkpoint_timeout = 1200

  DB_FILES = 550

  db_file_multiblock_read_count = 8

  log_checkpoints_to_alert = TRUE

  dml_locks = 10000

  UNDO_MANAGEMENT = AUTO

  undo_tablespace = APPS_UNDOTS1

  UNDO_RETENTION = 7200

  db_block_checking = FALSE

  O7_DICTIONARY_ACCESSIBILITY = FALSE

  Remote_login_passwordfile = NONE

  audit_sys_operations = TRUE

  session_cached_cursors = 1200

  UTL_FILE_DIR = / usr/tmp, /oracle/clndb/10.2.0/appsutil/outbound/PROD_damacdb

  plsql_code_type = INTERPRETED

  plsql_optimize_level = 2

  JOB_QUEUE_PROCESSES = 2

  _system_trig_enabled = TRUE

  CURSOR_SHARING = TRUE

  parallel_min_servers = 0

  PARALLEL_MAX_SERVERS = 8

  background_dump_dest = /oracle/clndb/10.2.0/admin/PROD_damacdb/bdump

  user_dump_dest = /oracle/clndb/10.2.0/admin/PROD_damacdb/udump

  max_dump_file_size = 20480

  core_dump_dest = /oracle/clndb/10.2.0/admin/PROD_damacdb/cdump

  session_max_open_files = 20

  db_name = TESTCLN

  open_cursors = 1500

  os_authent_prefix =

  _sort_elimination_cost_ratio = 5

  sql92_security = TRUE

  _b_tree_bitmap_plans = FALSE

  _fast_full_scan_enabled = FALSE

  _sqlexec_progression_cost = 2147483647

  _like_with_bind_as_equality = TRUE

  pga_aggregate_target = 4194304000

  workarea_size_policy = AUTO

  aq_tm_processes = 1

  PMON started with pid = 2, OS id = 4457

  PSP0 started with pid = 3, OS id = 4459

  MA started with pid = 4, OS id = 4461

  DBW0 started with pid = 5, OS id = 4464

  LGWR started with pid = 6, OS id = 4466

  CKPT started with pid = 7, OS id = 4468

  SMON started with pid = 8, OS id = 4470

  RECCE has started with pid = 9, OS id = 4472

  CJQ0 started with pid = 10, OS id = 4474

  MMON started with pid = 11, OS id = 4476

  MMNL started with pid = 12, OS id = 4478

  Sea may 28 09:08:03 2014

  ALTER DATABASE MOUNT

  Sea may 28 09:08:07 2014

  Definition of embodiment of recovery target 2

  Sea may 28 09:08:07 2014

  Mount of redo thread 1, with mount id 3266286451

  Sea may 28 09:08:07 2014

  Database mounted in exclusive Mode

  Completed: ALTER DATABASE MOUNT

  Sea may 28 09:08:07 2014

  ALTER DATABASE OPEN

  Sea may 28 09:08:08 2014

  Beginning of thread 1 crash recovery

  parallel recovery started with 3 process

  Sea may 28 09:08:09 2014

  Scan again started

  Sea may 28 09:08:09 2014

  Complete scan again

  5831 redo blocks, blocks of 402 data need recovery reading

  Sea may 28 09:08:09 2014

  Request for reinstatement has started

  Thread 1: logseq 5936, block 8590

  Sea may 28 09:08:09 2014

  Online Redo Log recovery: thread 1 mem Group 1 Seq 5936 reading 0

  Mem # 0: /d02/clndata/log01a.dbf

  MEM # 1: /d02/clndata/log01b.dbf

  Sea may 28 09:08:10 2014

  Online Redo Log recovery: thread 1 mem Group 2 Seq 5937 reading 0

  Mem # 0: /d02/clndata/log02a.dbf

  MEM # 1: /d02/clndata/log02b.dbf

  Sea may 28 09:08:10 2014

  Completed request

  Sea may 28 09:08:10 2014

  Finished in crash recovery

  Thread 1: logseq 5937, block 4026, RCS 5979396068960

  402 data blocks read, 387 written data blocks, 5831 redo blocks read

  Sea may 28 09:08:11 2014

  Thread 1 Advanced for you connect to sequence 5938

  Thread 1 is open to the sequence of journal 5938

  Currently journal # 1, seq # 5938 mem # 0: /d02/clndata/log01a.dbf

  Currently journal # 1, seq # 5938 mem # 1: /d02/clndata/log01b.dbf

  Opening of redo thread 1

  Sea may 28 09:08:11 2014

  View MTTR is disabled, because FAST_START_MTTR_TARGET is not defined

  Sea may 28 09:08:11 2014

  Additional checkpoint up to RBA to RBA [0x1732.3.0] [0x1732.3.0], current journal line

  Sea may 28 09:08:13 2014

  Successfully onlined Undo Tablespace 368.

  Sea may 28 09:08:13 2014

  SMON: enabling the recovery of tx

  Sea may 28 09:08:13 2014

  Database charset is UTF8

  off replication_dependency_tracking (no replication multimaster async found)

  From QMNC background process

  QMNC started with pid = 17, OS id = 4490

  Sea may 28 09:09:16 2014

  Completed: ALTER DATABASE OPEN

  Trace file

  /Oracle/clndb/10.2.0/Admin/PROD_damacdb/udump/TESTcln_ora_6562.TRC

  Oracle Database 10 g Enterprise Edition release 10.2.0.3.0 - Production

  With partitioning, OLAP and Data Mining options

  ORACLE_HOME = /oracle/clndb/10.2.0

  Name of the system: Linux

  Name of the node: TESTclonedb.damacerp.com

  News Release: 2.6.9 - 67.ELsmp

  Version: #1 SMP Wed Nov 7 13:58:04 UTC 2007

  Machine: i686

  Instance name: TESTCLN

  Redo thread mounted by this instance: 1

  Oracle process number: 317

  Unix process pid: 6562, image: [email protected]

  2014-05-28 08:56:31.820

  ACTION NAME: (9287) 2014-05-28 08:56:31.696

  MODULE NAME:(xdo.oa.template.server.TemplatesAM:R) 2014-05-28 08:56:31.696

  SERVICE NAME: (TESTCLN) 2014-05-28 08:56:31.696

  SESSION ID: (1783.20135) 2014-05-28 08:56:31.696

  Exception signal: 11 (SIGSEGV), code: 1 (address not mapped to the object), ADR: 0xc000095d PC: [0x98b338b, kokcup () + 97]

  Records:

  EAX: 0x00000000 ebx %: 0x794034b4% ecx: 0x794034b4

  % edx: 0xc0000929% edi: esi % 0x0cd3a9e0: 0xb72da9e8

  % esp: 0xbfffb9dc % ebp: eip % 0xbfffb9e8: 0x098b338b

  % efl: 0 x 00210246

  kokcup () + 86 (0x98b3380) mov 0 x 24 (% ebx), % edx

  kokcup () + 89 testb (0x98b3383) 0 x $1, % dl

  kokcup () + 94 (0x98b3388) mov 0 x 18 (% ebx), % edx

  > kokcup () + 97 (0x98b338b) movzw 0 x 34 (% edx), % edx

  kokcup () + 101 (0x98b338f) test % edx, % edx

  kokcup () + 103 (0x98b3391) I 0x98b33a8

  kokcup () + 105 (0x98b3393) cmp $0xffff, % edx

  kokcup () + 111 (0x98b3399) jge 0x98b33a8

  2014-05-28 08:56:31.832

  ksedmp: internal or fatal error

  [ORA-07445: exception encountered: core dump [kokcup () + 97] [SIGSEGV] [address not mapped to object] [0xC000095D] []]

  -Call trace stack memory-

  call call entered the argument values in hex

  location point type (? means dubious value)

  -------------------- -------- -------------------- ----------------------------

  ksedst () + 27 call ksedst1() 1? 1?

  ksedmp () + 557 call ksedst() 1? 8168F10? B748BF3C?

  B80650? 10? B7491A90?

  ssexhd () + 882 call ksedmp() 3? 98B338B? 636B6F6B?

  29287075? 37392B? 0?

  kokcup () + 97 00000000 B signal? B748DC90? B748DD10?

  kocdsfr () + 460 call 00000000 CD3A9E0? B72DA9E8? 1?

  B71627C8? B716152C?

  CCEAB18?

  Hello

  If you have a valid license of Oracle support, I suggest that you raise a service request with the support of the Oracle.

  This could probably be a bug and it is determined to be a bug, you must upgrade your database to a version more supported, since 10.2 is out of taken in charge for some time.

  Kind regards

  Suntrupth

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  Hi Ryan,

  Thanks for posting your query in Microsoft Community.

  I understand that you can not install .net Framework 4.0 whereby you are unable to install the Kaspersky Internet Security software and I'll be happy to answer your query. Let me ask you;

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  • What is the exact error message that you receive when installing .net Framework 4.0?
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  There could be several reasons for not being able to install any program or update including any third-party software conflict, corruption of Windows Installer, Windows updates the corruptions of components etc. Please, try the following methods and check.

  Method 1: If you try to install .net Framework through updates, try using the Windows Update Troubleshooter to fix the problem. He makes sure your computer is connected to the Internet and checks to see if your network card and Windows Update services are running properly.

  Method 2: Put the computer in a clean boot state and check.

  To help resolve the error and other messages, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts.

  Place your system in the clean boot state helps determine if third-party applications or startup items are causing the problem. You must follow the steps in the article mentioned below to perform a clean boot.

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  Note: see 'How do I reset the computer to start normally after a boot minimum troubleshooting' to reset the computer starts normally after troubleshooting.

  Method 3: You can reset the Windows Update components and check the status.

  To automatically reset the Windows Components update, run the fixit in the article below. If the Fixit does not work, you can try the manual steps and check.

  How to reset the Windows Update components?

  Method 4: Fix the .NET Framework

  Download the Microsoft .NET Framework repair tool to repair the following versions of the .NET Framework, and then reinstall the update of the .NET Framework.

  Method 5: Uninstall and reinstall the .NET Framework

  To do this, follow these steps:

  1. Discover the .NET Framework Cleanup Tool User Guide.
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  3. When you are prompted, click Open, and then click retrieve now.
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• Click Yes to accept the license agreement.
• In the window cleaning product , click the list, select .NET Framework - all Versionsand then click clean up now.
  Note the cleaning tool does not remove the .NET Framework 2.0 in Windows Vista or later versions of Windows because the .NET Framework is installed as a component of the operating system.
• After the .NET Framework is removed, restart the computer.
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  The .NET Framework 1.1 Service Pack 1 (SP1)

The .NET Framework 3.5 Service Pack 1 (this will also install the .NET Framework 2.0 SP2 and the .NET Framework 3.0 SP2)

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• Try to reinstall the update of the .NET Framework.

Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

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  Reference:

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• Cannot access Windows Update because of the error [error number: 0xC800042D].

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• ORA-31693: Data Table object 'AWSTEMPUSER '. "' TEMPMANUALMAPRPT_273 ' failed to load/unload and being ignored because of the error:

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  OS - Windows server 2012 R2

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  Server: production server

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  I suspect that what has happened, is that demand has dropped a temporary table to during the time that you run the export - consider this series of events

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  Rich

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• Z10 Z10 blackBerry won't start because of the error "[A:0 x 00000049].

  Please help someone... Seems my Z10 bricked with flashing red LED.

  This problem occurs on my Z10 phone (STL100-3). I tried to load an OS 10.3 BB cast to take a look, as mentioned in crackberry, charger auto name: Z10_10.3.00.0140_STL100 - 2 - 3.exe. It failed 99% of images loading. Then, I tried to load a 10.2.1 official OS using auto loader, but I got the following:

  [Download RAM Image 0x8023902C] [############## 100 ##############]

  File hybrid QCFMv1/v2
  containing: Radio

  Announcement of the signature:
  Signatory to the EC521_512: 0x48584E51 (QNXH-OS-1)
  Signatory to the EC521_256: 0x4C584E51 (QNXL-OS-1)
  [writing 0x005CC000] [############## 100 ##############]

  File hybrid QCFMv1/v2
  containing: IFS, OS, file system

  IFS/OS Version: 10.2.1.1927 DEV
  Hardware ID: 0x051D0001 RIM BlackBerry Device
  Metric version: 3.18
  Build Date: December 19, 2013
  Construction time: 17:45:38
  Build the user: ec_agent
  Protocol STP worm: 0.0.4 (OS version)

  Announcement of the signature:
  Signatory to the EC521_512: 0x48584E51 (QNXH-OS-1)
  Signatory to the EC521_256: 0x4C584E51 (QNXL-OS-1)
  [writing 0x0001761F] [############## 99 ###############]

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  : Error security.

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  "Software update has encountered an error. An error occurred when updating the software of your device.

  Encountered unknown error [A:0 x 00000049].

  I tried the restore / reloading OS by above two methods several times with and without the battery inserted (battery power). SD card and SIM card are not connected.

  I have searched and tried a few suggested ways, including this article (also with the error A:0 x 00000049, http://forums.crackberry.com/bb10-leaked-beta-os-f395/q10-full-os-10-1-0-2342-sqn100-3-a-811046/inde... but none of them works for me

  Any idea? Thank you very much.

  Succeeded. Now, I put OS level to the last 10.2.1.

• Win operating system could not start because of the error in the software on the Satellite A85-S107?

  Windows did not start because of an error in the software. Please report this problem as:
  Load needed DLLs for kernel.
  Please contact your support person to report this problem. »

  A blue screen is suddenly pop up when I was surfing on a Web site, the warning above in black and white was shown after that I took the battery and restart windows.
  I thought it was just a simple step if I got the recovery disk, but I was wrong.

  The recovery procedure was very well finished 100%. But after pressing a button, the above kept warning appears, no matter how many times I had reinstalled by the recovery disc or (each time 100%) or by using the full version of Windows Xp.

  Nor he worked by the formatting of the HD I connected with a link IDE2USB for laptop XP of my friend, nor modify another HD.

  I excluded the problem with HD, so I guess maybe it's that the BIOS has been hacked (?) I downloaded the update of the BIOS to see if it works or not?
  but the result was disappointing. IT just stop at step 4 of the procedure of updating, it freezes just to flash initiating step.

  I want to remove the CMOS battery for a few seconds, but I'm not that pro and I could cause damage caused by improper handling.

  Could someone tell me what happens to my computer and how do I show this problem?

  Hello Wai

  If your device has trouble after that recovery image installation is probably hardware related issue. You can enter the settings of the BIOS as usual? If this isn't the case, I fear that the BIOS chip is damaged. It happen if BIOS update is interrupted shortly matter the reason may be.

  Removing the CMOS battery doesn t work like on desktps. Forget it!

• error 25015... because of the error system 0 x 80131107

  I have the same problem as AMBER719... recovered PC (windows xp home edition). My updates have refused to install so I uninstalled those that I had... NET framework 1.1 & .NET framework 2.0. I managed to install .NET framework 1.1, but get the error message
  Failed installation of .NET Framework 2.0.  Here is the message I get: error 25015.Failed install the assembly
  "C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Microsoft.VisualBasic.Compatibility.dll" due to the system error: 0 x 80131107

  during the installation of .NET framework 2.0. I noticed when I looked on SYSTEM RESTORE I got 22 software distribution service 3.0
  downloaded since JAN. 26. At the moment I have IE 6. Please can you help because I'm afraid to use the PC now until I have sort it all.                    PAMINUZZA

  If Windows updates is not offering updates (e.g., KB951847), we will leave well enough alone.

  If .NET Framework 2.0 needs an installed application, and it is not installed, you will know about it, believe me!

  Request: In the future, please do not start a thread with 'I have the same problem as so and so.' Every computer and every situation is different. (My bad, too, for you do not clarification before diving here.)

  FWIW: If you do a "clean install", none of your previous data (for example, the e-mail, music, photos/pix) will be available (unless you backed up first & then import it).

• Windows Update cannot check the updates because of the error code 80070002.

  Hi, I have a 64-bit Windows Vista, Microsoft Service Pack 1.

  My Windows Update stops errors whenever I have trying to update. This has happened for a while now, maybe 4-5 months? However, since there is no reason that I needed to update, I just let go.

  Then I realized that because of this error, my iTunes won't work; during installation, there is an error with the same numbers: 80070002. I really need to use iTunes, and it won't work.

  I checked the system for errors and renamed, but it has not fixed no problem.

  Please, how can I solve this problem?

  Hi xgbearfsho,

  If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. To remove temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service and then try to check for Windows updates again.

  Windows Update Error 80070002

  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

  If the previous step fails, then I suggest that you install service pack 2 for Windows vista on the computer and check if this solves the problem of update.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.