Windows Update cannot check the updates because of the error code 80070002.

Hi, I have a 64-bit Windows Vista, Microsoft Service Pack 1.

My Windows Update stops errors whenever I have trying to update. This has happened for a while now, maybe 4-5 months? However, since there is no reason that I needed to update, I just let go.

Then I realized that because of this error, my iTunes won't work; during installation, there is an error with the same numbers: 80070002. I really need to use iTunes, and it won't work.

I checked the system for errors and renamed, but it has not fixed no problem.

Please, how can I solve this problem?

Hi xgbearfsho,

If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. To remove temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service and then try to check for Windows updates again.

Windows Update Error 80070002

http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002

If the previous step fails, then I suggest that you install service pack 2 for Windows vista on the computer and check if this solves the problem of update.

How to obtain the latest Windows Vista service pack

http://support.Microsoft.com/kb/935791

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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