Put an end to my creative cloud account
Hi, I would like to put an end to one of my two accounts of creative cloud that I don't need more. How can I do this? Help, please. See you soon.
To do this, contact support.
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
https://helpx.Adobe.com/contact.html?step=ZNA_account-payment-orders_stillNeedHelp
Concerning
Stéphane
Tags: Adobe
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Delete the portfolio without removing Adobe Creative cloud account
Hello!
I find very confusing as according to the instructions in the support section, it is only possible to delete a portfolio if you also delete all the
Adobe Creative Cloud account...
There MUST be another way since it is a bit too radical.
Here's the question:
I have a wallet connected with Adobe Creative Cloud account. This portfolio contains a user name that is different from the Adobe Creative Cloud account.
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I simply to remove the portfolio and all is good.
But according to the news that I read but I can't do this when I delete my entire membership. Crazy LOL?
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Hello! If you want to remove your Behance profile, you can do so by following these steps:
1. go to your 'me' tab > visit Account Settings > tap the 'Delete account' - here, you will have the option to delete.
* Please note - all the destruction of profile Behance are permanent and cannot be recovered. All content and stats will be erased. Deletion of a Behance profile will not affect your Adobe ID
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Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
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If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. " -
My Adobe Creative Cloud account
My Adobe Creative Cloud account is information that I am a free membership despite the purchase in August this year to buy the annual plan.
Please see my Adobe Creative Cloud account
(Double Post)
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I do not have a creative cloud account, but it keeps trying to install and update. How can I stop this?
Hello
CC cleaning tool could help: use of the Adobe Creative Cloud cleaning tool to solve installation problems
Kind regards
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Are you sure that you are using to connect, use the steps in the correct Adobe id: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html
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Hey,.
Recently got a creative cloud account, but it only works on 1 computer. On my second computer it says that I have to buy the subscription. Searched like crazy everywhere on the forum, but could not find an answer. Thought that only one member working on 2 computers at the same time.
Check that your current account (and only the adobe, used in the next step id is good) by logging in here and check the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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Concerning
Paul Weaver
I'm sorry that you trouble with that, Paul. Please send the Adobe ID you use for creative cloud for [email protected], and we will be able to access your account straightened.
Thank you
-liz
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