Q10/Blackberry Blackberry blackBerry software link

Hello

I'm James and I had my Q10 for a week now.  I'm really happy with it.

Backup of my flashlight was easy - plug it into the USB port and save contacts and the calendar was simple.  These are the only two things that I really NEED to backup - the rest is just good.

Whenever I connect the Q10 comes in a yellow triangle with an exclamation point.  The information on the left says never backed up and never sync'd Panel and files on my C: drive is empty.  When I unplugged the USB my contacts, calendar and reminders have been empty for 20 minutes and I couldn't use the wi - fi or the browser during this period.  After a re-start all returned to normal (luckily I had heart failure).  It's really important for me that my stuff is backed up safely.  He tells you to reset the phone to factory settings if it connects, but surely, this means data loss personal isn't?  Either way, I tried the computer laptop and Q10 both connected to a power source and the Internet with no joy.

For now, I dare not just reconnect for fear of what might happen! Could someone please give some advice?

Thanks in advance

Hey JOJORoseberry,

Backup using BlackBerry link does not store your data in another program such as Microsoft Outlook. It is stored in a file that cannot be accessed and read by restore on another BlackBerry smartphone that uses the same BlackBerry ID that was used for the backup.

Hope that answers your question.

Tags: BlackBerry Smartphones

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