Q10 blackBerry I'm in real trouble!

I need help, please?

The screen of my BB Q10 has surprisingly cracked in my back pocket, however, I'm lucky have a spare part which is now in charge.

The other drawback is that I tried to log into Blackberry link/world and my email address is not connect with my password. Worse, it's the original email address is also gives access to my ex-work which I do not now! Accordingly, I have no access to my details of 'back-up' for this defective unit?

I'm completely screwed?

Thank you

Large.

Read this: how change or update the BlackBerry ID user name (e-mail address)

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Q10 BlackBerry link 'Restore' option is grayed out

    I ran the last 10 BlackBerry OS Update on Q10 BlackBerry to my wife last night. It seems to work correctly. However, when my wife went to use his phone this morning, it is in the configuration screen and all its information has been lost.

    Needless to say, she is very angry with me.

    She tried to do a "restore" BlackBerry connection after installation on its Q10, but the "restoration" option is grayed out.

    Help, please!

    No phone is under settings. He appears at the bottom of the screen.

    I had to uninstall BlackBerry link and reinstall it. Then it worked.

    BlackBerry link has a long way to go!

  • The Q10 blackBerry keyboard case

    Hello everyone
    I bought the new Q10 blackberry and it's a surprise for me to see that four of its keys are concerned i.e. the 'A' button instead of the 'Q' key and key 'Z' is instead of 'W '. I wana know if it's a manufacturing defect or Blackberry Q10 has this default arrangement?

    Hello and welcome to the community!

    It seems that you have purchased a device with the keyboard "AZERTY" instead of the "QWERTY" one. It should have been an option for you to purchase, or maybe one that you bought from a made a mistake. I suggest that you contact for assistance.

    Good luck!

  • Awakening Q10 Q10 blackBerry problem

    I recently spent Baclberry "BOLD" to Q10, and I have quite a strange thing. Handset screen becomes sleep after 30 seconds, and when I try to access the device again, I have to push the power button on the top to wake up the unit and I need to lock the screen so I have to drag up to unlock the device. An alternative workaround is by pressing one of the following keys for the United Nations; lock screen (w, r, e, s, d, f, v).

    Is this a bug or a feature custom made? Why it wouldn't take me to unlock the screen by dragging a time? yesterday I was chatting on BBM and every time (when the unit has been idle for 30 seconds or more) I had to press the power button, and then drag until you get to the application and it drove me crazy. I do not want to increase the screen timeout interval, it would consume more battery unnecessarily.

    Q10 BlackBerry device

    OS version: 10.2.1.2141

    Slide down from the top of your home screen and follow the settings > display and select Swipe for Wake > WE.

    Let us know if that helps you.

  • Q10 blackBerry cannot find Skype...!

    Hello guys,.

    Please can someone help with this...

    I've updated my Q10 to the version of the 10.3.2.2836 software and after that completed I cannot find Skype in the world of blackberry and can't find Skype in the Amazon store...! Please tell me how to download Skype on my BB Q10

    the second question is whenever I connect my phone to the bb link to restore my contacts back, it displays a message tells me error of restoration of data and the data is missing , AND WHEN I DISCONNECT THE USB TO THE PHONE AFTER THIS MESSAGE APPEARS... IT WILL RESTART...!

    Help, please.

    Hello mosab0212007

    Open this link from your browser on the device and you will find Skype. http://appworld.BlackBerry.com/WebStore/content/26382880

    You can also use Snap to install Skype.

    For your 2nd question, we suggest to write in the card of BlackBerry® Link to go better and faster.

  • Availability of Q10 Q10 blackBerry to Singapore

    Hello! When it will be available in Singapore the Q10? Thank you!

    No date confirmed yet, but an announcement is expected soon on the official Twitter for BlackBerry Singapore: http://twitter.com/BlackBerrySG

  • BlackBerry Q10 BUG! Accident on Q10 BlackBerry browser

    Hello! Browser BlackBerry crash on m.forbes.ru and ok - magazine.ru.

    Try also history and browser claire cahce. ("Delete cookies" and "Clear history" in the browser's settings). This help for a time, but when open m.forbes.ru second time - I crash the browser.

    Text on the screenshot:

    Header: "browser Crash.

    Text: An unexpected error in the browser. You can restore open pages or create a new page.

    Recently my Q10 get update to 10.3.2.2474. In this issue fixed. Thank you.

  • Q10 Q10 blackBerry in the sun screen

    I noticed that the screen of the Q10 in the Sun will quite dark and becomes very difficult to read. The difference is noticeable compared to the BlackBerry Bold 9900 in the same conditions.

    I adjusted the setting to the maximum but this Marina virtually no difference in the brightness.

    Any thoughts, please.

    It will be very different from that of your device inherited from BBOS or even the Z10 as the Q10 use an AMOLED screen.

  • Q10 blackBerry ringtone problem

    Hi, I have a problem with my BB Q10. When someone calls me and the phone is locked, not sound, simply create a beep and then just shows me who is calling me. And if is not locked (if I'm working on it, or send SMS playind or anything else on this subject) is normal ringer. Please help me, all notifications is turned on, the sound is on... Its irritating because I missed so many calls when I'm on my phone...

    If you do a reboot of your machine and then test an incoming call while the device is locked, it works correctly?

    Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

  • Q10 blackBerry network password?

    I just upgraded to a Q10 today and can't access it on my laptop (Windows 7). When I double-click the icons it shows (certs, media and removable_sdcard) he asks me what is called a network password which shows a box to enter the details below my e-mail address of the user (hotmail). But it will not accept ANY password I put in., not the unit itself or my BlackBerry ID... This is getting very frustrating. I have already done a battery pull (and lost all the newly added contact details that I had just put) and there seems to be no driver as far as my laptop is concerned.

    Any advice would be welcome!

    See you soon,.

    Kerry.

    You can download BlackBerry link here: http://us.blackberry.com/software/desktop/blackberry-link.html

  • Q10 Q10 blackBerry reboot loop

    Removed the wall charger of the Q10 and noticed it restarted, logo blackberry flashed, so I thought that he should of restarted. Q10 had been connected to the charger when turned on. Flashed the Red led once then logo flashed again to the top and flashed red light once more. And this was the loop since then. Blackberry link can connect only for a few seconds the device will restart all few seconds.

    My guess is the device was not charging for a reason, and the battery ran down until the device turns off. Maybe the current was interrupted. Maybe something with the unit. Maybe something with the charger or the cable or the plug on the cable.

    I guess that you probably use the same charger now, so it would seem that the charger is good.

    Me, I would start looking to make sure that the device recharges the battery whenever you plug the charger. If not, take a look and see if there is an effect when you press a bit one way or another on the male USB, the USB cable handling, and so on, everything you can think of that might be due to an intermittent failure.

  • Questions of Q10 Q10 blackBerry Hope J Sanders can help

    Hi I'm new to this forum so apologies in advance if I have bad things. I've always used my last phone torch I loved & waited for the Q10 among many ridiculous according I have friends to BlackBerry phone & Samsung. I went for the 4G active even if I knew that our home would not receive it but figured it would default to 3G, etc.. I was told that my service/reception would remain the same. Unfortunately, this was not the case. My part in all home play, it was my BlackBerry torch was the only phone that could send & receive text/email & make & receive calls. Now all I can be guaranteed is by e-mail. Text is not reliable, called a chimera. I pick up is no longer UMAs (can be a factor). Do not understand that at all. Due to go to the hospital for an op & just recover, I missed the option 14 days as I prefer the above services obviously as I am unable to be contacted when other than the email home. I'd go sim only on my torch. Another very strange/weird problem arose when I tried to enter my email BlackBerry existing my torch to the Q10, it was an impossibility. I spent 3. Hours in phones for U (where I've improved) with a very helpful member of staff (not the store where I've updated) after 3 phone calls from hrs 2 rim technical support who spoke also told because BIZ? Is more on any new BlackBerry (Rim tech support) had to do something their end to allow me to keep my BlackBerry email. What she did quickly yet Q10 still insist on a redirect don't email so no go. RIM technical support (same woman) then says Orange to send through the beam of my BlackBerry on my contract. According to Phones 4U, this had been done. Out of curiosity I asked chap in store of EA that got EA don't do not all beams and even less those of BlackBerry. Needless to say I had to have a new email, I don't want and find it unacceptable that I can't have my existing BlackBerry address that caused a nightmare on the sphere of work. I gave up printing & while the cosmetics of the Q10 is good for me it is essential to make a phone call from home & I really can't my head around why I can't now be on my wonderful state of the Ark of BlackBerry. All I wanted was a new BlackBerry with the same facilities. So no installation of appeal / risky text & unable to keep my existing BlackBerry email address. If I worked for BlackBerry I would not promote this as progress. My colleagues of loyal BlackBerry knowing my experience re calls & email address were not for the Q or Z 10. I myself am currently lamenting also detach my BlackBerry Torch. At home, it seems unnecessary to have turned it on. Can Sanders J maybe give me some advice on how or why the service I get now is much lower on my torch (at home). Thank you Dawn

    Welcome to the forums.

    Q10 is a completely different device any other prior BB device. It uses no BIS. It uses standard data available from any carrier plans.

    Secondly, with regard to the electronic address .blackberry, which was a feature of BIS and do NOT rely on only this e-mail address. The problem with it is that there is no way to access this e-mail from other devices as a compatible device BIS BB and only to the company that accompany you. If you change carriers, you will lose the email address. They are gradually.

    With respect to coverage, your device should be 2 G, 3 G and 4 G. You can go into the settings of Mobile network and make sure that it is set for all bands. UMA is NOT available (yet) on any device BB10. If you you ranking on UMA and then the peripheral BB10 aren't for you. I said UMA is coming, but have yet to see on any carrier and I am not 100% sure it is actually coming. I have not seen any documentation anywhere saying that Q10 or the Z10 are UMA compatible devices, so that shouldn't have been a surprise. If you have been told that it had UMA in the store while they were inaccurate.

  • Q10 Q10 blackBerry Chargers

    I have a new Q10, (also a Z10 and a Playbook).  Q10 was purchased on eBay at the suggestion of the Director of the local bank of T-mobile, which has been unable to provide one.

    The phone itself works fine, but the charger provided did not provide it.  A red exclamation point appears over the battery icon.

    The seller was very good about it and has provided three other chargers, none will work on the Q10.  They also provided a 'free' car charger that works.

    These are type Chargers small cube with a USB port and sync cable.  They carry the BB logo.

    I can load the Q10 by cables to sync my laptop, I can also load the Q10 using chargers for my Z10 and Playbook. (The charger Z10 appears identical to Q10 Chargers that don't work).  Q10 Chargers will charge my Z10, just not the Q10.

    Q10 is an unlocked AT & t phone that I use with a T-mobile SIM card on T-mobile's network.  The version of the OS is 10.1.0.2121.

    Anyone can mount any light this situation?

    Because your Q10 Chargers will charge your Z10, we can rule out the possibility of them being data cables only. A common suggestion when problems arise is to make sure that you use the most recent operating system, which you're not. Before racking your other brain, why not bump up to the most recent available OS and try loading your Q again.

    The best way to update your operating system is with Knowyou. @John_Clark has written a good tutorial to do:

    http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-BB10-OS-using-Sach...

    Start with that and we'll pick up from there.

  • Q10 Q10 blackBerry Notification light

    I've had my Q10 for 4 days now. I noticed the light notification that will stop flashing, it will not stop. I checked my hub and no new notification. I tried the search without success. Why it continues to Flash?

    Have you tried to do a hard reset on your Q10?

    To perform a hard reset on the BlackBerry smartphone, follow these steps:

    1. Remove the battery cover at the back of the smartphone.
    2. Remove the battery and reinsert it and then after a few seconds.
    3. Replace the battery cover.
  • Q10 blackBerry network connection

    Pls help! BB Q10 my husband is no longer connect to the internet, data d mobile said voice only. What can I do?

    Hello and welcome to the community!

    With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (step 1 should translate a message from your BB... Please wait just before moving on to the next step):

    1) register HRT

    • KB00510 How to register a BlackBerry smartphone with wireless network
    • Please wait message "registration" happen

    2) restart

    • Pre-BB10 ONLY devices. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
    • Peripheral BB10. Hold the top button until the counter reaches zero. Wait for the unit to be completely stopped (for example, nothing appears on the screen, no lights, etc.). Hold the top button until the red light. Wait through the entire boot process. IF this fails, you can try the method of battery-pull above, but it is normally NOT recommended unless nothing else works.
    • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

    I hope that will move things again for you! If not, then you should check your Mobile connection settings and make sure that the data is not turned off. Otherwise, you should contact your mobile provider for formal support.

    Good luck!

Maybe you are looking for

  • I'm unable to print a page, it is not right to print what I see

    I made adjustments to the page I want to print. I increased the font size for me to be able to read my page after printing. However, when I increase the size of the page via the preview print information gets resized and some of the data that is need

  • 8.2 mail is possible to change the font size in the e-mail inbox list? It is necessary to do in Mail preferences, but nothing happens.

    8.2 mail is possible to change the font size in the e-mail inbox list? Otherwise why is there a place to do it in the Prefs of Mail. ? Using OS X Yosemite, version 10.10.5, iMac (21.5 inch, at the end of 2013) Intel Core i5 at 2.7 GHz 8 GB 1600 MHz D

  • Google Apps? Pre and

    For my small business, I use google apps for my email. Thus, instead of having the @gmail.com I @ my domain '.com' How to set this up on my pre? It does not recognize the address. Is it possible to set up without using the pop account info? Thank you

  • Comparison of several

    Hi all I have 3 digital input variables. I need to check the weather, the individual variables is within a particular range. After getting confirmation or not of the 3 variables, depending on the condition that results will display a special message.

  • Scanning of CE866A area

    Nice day! I have two questions: 1 CE866A have ADF 216 x 256 mm scanning zone. Does this mean that I can't scan the entire surface of the A4 using ADF? 2. can you advise me with all-in-one device with the following functions: printer/scanner/copier wi