Qosmio F50: Fingerprint Reader disconnect by pressing on the area between the touchpad & SPACEBAR

Hello!

I got my Qosmio one a week ago and I'm quite happy with it, except a little problem.

I noticed that while typing or playing a game, I would get random "device" / "device disconnected" sound of windows.
Keeping the open Device Manager, I discovered it was the fingerprint reader.

After a little research (and some luck), I noticed that if I press the area between the touchpad and the SPACEBAR just enough to drop the case, the fingerprint reader would disconnect momentarily.

Anyone else having the same problem?

I think it was a good decision that you have replaced the unit because based on your description this issue looked like a hardware problem.

Welcome them

Tags: Toshiba

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