HP passport fingerprint reader has stopped working after the installation of the update

Similar Questions

• Fingerprint reader has stopped working after update vV1.0.3.49

  I recently downloaded from Toshiba and installed Fingerprint Utility V1.0.3.49 (tc00407400c.exe) and since my fingerprint reader has stopped working.
  The software opens but usually recognizes my fingerprints and can not connect any other way.

  Have uninstalled and reinstalled several times and same result.

  Device Manager says device works ok.

  May I ask what model phone you have and what system do you use?

  Probably, you need to delete stored fingerprints and after restarting again, you should try to register new fingerprints using the software update of fingerprints.

  Have you tried that?

• on dv6 fingerprint reader has stopped working after installing Norton 2012

  Fingerprint reader has stopped working after installing Norton Internet Security 2012 on both of my notebooks from HP.

  Product name: HP Pavilion dv6

  Operating system: Windows 7 64-bit

  Error message in Device Manager under biometric devices in Device Manager displays an exclamation mark beside validity sensors (WBF) (PID = 0018). The following message is under the general tab: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) ».

  Driver is present and seems to be up-to-date.

  Appreciate your help.

  I have finally isolated the problem of my software lack of HP dv6 fingerprint reader. I think Norton Removal Tool, available online at www.symentec.com/nrt, was the reason. I am sure this conclusion because the exact same problem occurred after I installed Norton Internet Security 2012 on laptop HP same as my wife. I tried, in vain, to uninstall and reinstall the driver for the biometric fingerprint device provided by Validity Sensors, Inc.

  After spending a day and a half to try to "solve" the problem, I decided to restore my system and go back to the prior agreement of the point of the installation of Norton. Thank you HP to make this process quick and painless. Don't forget that if you installed anything after the restore point, it will have to be reinstalled.

  Fortunately, there's a less intrusive on CD of Norton removal tool. This utility uninstalls an older version of Norton you are requested to restart and then installs the latest NIS. It is a method of removal safer that wide brush offered by the Norton Online link, which wipes everything remotely suspect.

  After reinstalling Norton Internet Security 2012 from the CD, everything works as it should, including the fingerprint reader.

• Dell Vostro 1510 Audio has stopped working after the update of Windows Vista.

  Nice day!

  My computer (vostro 1510) began to revolt recently and I wonder if you could help me with this.

  Basically, last week I was talking to my friend on Skype when suddenly my computer restarted due to the update of Windows (I have Windows Vista Business 32-bit). After he turned his back, I realized that there is no audio from the speakers. I tried using headphones but still - no sound.

  Immediately, I went to the 'Sounds' menu and checked if my speakers were still 'active '. They have been.
  Next thing I decided to do was to reinstall the Realtek audio driver, however, did not help or the other. Since then, I tried to reinstall several times but, unfortunately, everything remained the same.

  Then, I thought that maybe something was wrong with my hardware, however, audio spent ALL Dell diagnostics audio tests (so my hardware is very good, yes?). I also tried "System Restore" option and returned to the point before the update... Nothing has changed!

  In addition, as far as I know, all the audio settings in Windows (checked in Registry Editor) are OK.

  What should I do now? My last hope is to completely reinstall the system, however, I decided to contact you first.

  Thanks in advance!

  Solved the problem by reinstalling the operating system.

  Thank you!

• Pavilion dv6 fingerprint reader has stopped working

  My fingerprint reader has stopped working. I can open the Simple pass identification program but when I click on fingerprints, it indicates 'identity check' with an hourglass on the top of the icon of fingerprints, and no matter how long I wait, that's all that happens. All advice appreciated.

  -----------------------------------------

  Pavilion dv6t laptop 3100, Win 7 Home Premium 64-bit, 8 GB of RAM, processor i5

  "Where you go, there you are."

  Hi Mikey,

  Looks like you're running the Digital Persona of SimplePass flavor.

  Two things to consider / try, in order.

  If the reset works, you don't have to reinstall the driver...

  • Hard reset
  • Reinstall the driver

  Hard Reset:

  Sometimes, all you need to do is the computer suddenly.  This method works for a variety of connection and "glued" program issues.

  • Disconnect all the external devices first.
  • Remove the AC power and battery
  • Press and hold the power button while in the minus 30 seconds
  • Reinstall the power supply for the first start only * see Note
  • Power on - connect
  • Next time you shut down the system, replace the battery.

  * Note: You can ignore the little battery aside.  If you wish, replace the battery the first time and do it with her.

  =====================================================================================

  The pilot, from your Internet site:

  Validity fingerprint sensor Driver sp52354 V2.1.0.2

  • Install the validity sensor Driver installation package: it if called sp*.exe - the package will be most likely located in the downloads folder.  If you have control of "Admin", you can highlight the package and "double-click on ' to install it, otherwise just right-click, select"Run as Administrator"and install.

  I hope this helps!

  It's my pleasure to help.

  Say "thank you!" to the help by clicking on the star of Kudos to show your appreciation.

  Fixed?  Mark this message 'accept as Solution' to help others find the answers.

  Note: You can find "Accept as Solution" only on the threads started by you.

  Good luck!  Year of the Dragon!

• Adobe Reader has stopped working, all the solutions?

  I'm having a problem with Adobe reader X.

  I open the program and it works normally, nothing to report.

  Whenever I close the program I get the error message "Adobe Reader has stopped working)

  I'm on Win 7 (32-bit) SP1

  all ideas/solutions for this situation?

  Thanks in advance

  It worked for me on Win7 Pro 64-bit:

  Open Adobe Reader X (10.1.1)

  Edit... Preferences... General...

  Uncheck 'enable protected startup mode '.

  Close and restart.

  I use Symantec AV, I can easily believe it's an irritating inconsistency between what Adobe is trying to do and what Symantec is trying to do.

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• Time travel has stopped working after the upgrade to watch OS 3

  Hi all
  Since I upgraded to 3 watch OS stopped working time travel feature - by turning the digital Crown now does nothing.  The digital Crown works fine on the other screens, for example the notifications, but not on the dial of the watch itself.  I did a cycle power, but to no avail. Does anyone have information?

  Thank you
  Ray

  Come on, show on your iPhone in the app, then check the clock settings. There is an option to turn on or off; travel in time after the update to watch OS 3, it has been disabled by default for me.

• HDTV display has stopped working after the installation of El Capitan

  After the upgrade to El Capitan, the already functional and unproblematic mirroring the display of my iMac OSX for Panasonic HD TV has stopped communicating and the TV screen is blank! There is no options available when you select Preferences / display. No settings have been changed for Mac or TV before too, or after the upgrade!

  Hello Macthewife,

  Thank you for using communities of Apple Support.

  I see after update to El Capitan, you have problems mirroring to a HD TV. I suggest the following article to ensure that it is configured correctly and in the "Get help" section, there are a few suggestions if this does not work properly after installation.

  Use AirPlay to view a video of your Mac on a HDTV

  Best regards.

• Get error "ggsci.exe has stopped working" after the upgrade of OGG 12.1.2.0.0

  Hi gurus of the Oracle,.

  I'm testing the OGG Version 11.2.1.0.19 to 12.1.2.0.0 upgrade. But after upgrade, I am getting below error while trying to access ggsci.exe

  ggsci.exe has stopped working

  If followed the steps (GoldenGate 12.1.2.0 Install/Upgrade on OEL 6.4 x 86-64 |) Blog of Maaz Anjum)

  1. stop all processes Ogg

  2. has taken the old OGG home backup

  3. call the YES program and gave the location of the OGG existing House 11 G

  4. once the upgrade has completed, I tried to access the ggsci.exe but by mistake. Setting error image.

  

  If someone has solved this problem. Please help me.

  Best regards

  Jamsher Khan

  I strongly suggest to talk to support.

• Illustrator CC has stopped working (after the last update)...

  Hello

  I get the following message "Illustrator CC has stopped working... "when I now try to run the program. It was only after the new update of the Illustrator. I uninstalled Wacom Cintiq HD 13 from the PC. Has no change.

  Any help please? Thank you.

  --

  Windows 8, Version 6.3 (Build 9600)

  Name of the failing application: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91

  Name of the failed module: Illustrator.exe, version: 18.1.0.430, time stamp: 0x54247b91

  Exception code: 0xc0000005

  Offset: 0x000000000013920a

  Process ID vulnerabilities: 0x3d8

  Start time of application vulnerabilities: 0x01cfe32da5a29313

  The failing application path: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe

  Path of the failing module: C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\Illustrator.exe

  Report ID: e519a0fe-4f20-11e4-82a4-74d435809d3b

  Faulting full name of the package:

  Hi Sumit,

  Thanks for your quick response.

  No I have not any suitcase software installed. Does jogging but my memory and I got some trial graphic clever plug-ins installed, which had expired recently.

  Uninstalling all these now let Illustrator launch. Therefore, it seems to work.

  I'll install the Wacom tablet program later. I suspect that it will be fine.

  Thank you.

• Message "Windows Explorer has stopped working" after the opening of the "Images".

  Hello.
  I have Windows Vista 32 - bit home basic OS with SP2.
  When I open "Images", I get a message saying "Windows Explorer has stopped working" with an option to restart the program, which just closes. The details of the message are:

  Signature of the problem:
  Problem event name: InPageError
  Error state code: c0000185
  Type of media loopholes: 00000003
  The system version: 6.0.6002.2.2.0.768.3
  Locale ID: 1033
  Information additional 01:40 d 4
  More information 2: 4062ad41ec8067256aa4c5e2b56d3c79
  Information additional 03:40 d 4
  Additional information 4: 4062ad41ec8067256aa4c5e2b56d3c7

  This error message comes just out of nowhere I do not install anything or make updates when this issue was raised. I tried to restart the computer, but it did not help.

  I checked for viruses, but none came.

  Then, I tried to do system restore, but it could not solve the problem.

  In addition, I used the command line to find the problem and found a few corrupted files, it has been unable to remedy.

  Details of SFC are:

  «2010-11-17 11:38:44, Member's file Info CSI 00000160 [SR] cannot repair [01:24 {12}] "settings.ini" in the sidebar of Microsoft Windows, Version 6.0.6002.18005, pA = Process_Architecture_Intel <0>...» »
  and there is more like that, but I don't know how to copy and paste these messages.

  I don't know what to do from here.

  I don't want to reinstall all of Vista. In addition, Vista is PREINSTALLED on my computer.

  Oh and I am not an expert in using the command prompt,-j' found how to do this in other forums.

  Please help on how to solve this problem.

  Thank you!

  Hello

  Norton search spyware however your question may be caused by or to the less aggravated
  by Norton.

  Norton/Symantec is known to cause strange problems and aggravate others. Better is to uninstall
  for a test by simply disabling will still allow pieces of it to install. Uninstall it and run the Norton
  Removal tool to avoid problems causing leftovers being left behind. The following recommendations
  to use when testing, even better all the time.

  List of tools to clean/uninstall anti-malware programs
  http://social.answers.Microsoft.com/forums/en-us/msestart/thread/407bf6da-C05D-4546-8788-0aa4c25a1f91/

  Norton Removal Tool
  http://us.Norton.com/support/kb/web_view.jsp?wv_type=public_web&docURL=20080710133834EN&LN=en_US

  ------------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leaving Standard, Web, and
  Operation of the network.

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 5.x and 4.8 x

  Avast - home - free - 5.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  PCmag - Prevx - Editor's choice
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.

  http://www.Malwarebytes.org/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Error: Arcsoft Connect Daemon has stopped working after the expiration of the trial of Arcsoft.

  Original title: get rid of a software box that says (Arcsoft Connect Daemon has stopped working). Keep on appearing__on from my laptop. ___

  My laptop, age 6 to 7 months running Windows 7, it came with Arcsoft requests to make greeting cards, albums Scrapbook etc.on a 6 month trial I have not tried.2 weeks ago, this box appeared - to the trial period is up and keeps popping up whenever I turned on my PC. I thought uninstall these software will solve the problem, but I was told 'the Installshield engine could not be started. Without this interface taken in charge. I then tried "recovery" back to a point of restoration 2 weeks ago. However, recovery was completed without success due to an error. I repeated the process with a week of 3 restore point but also failed. I think that MS calls this Appcrash.The next step would be to advanced recovery, but I'm not sufficiently confident to do it and the problem is only the latter.

  Hello
   
  ArcSoft is a suite of programs to support management. ArcSoft Connect is used to connect online (updates, new goodies etc.). It would be strange if you "Connect" without any of their products, then you want to uninstall those first, if they exist
   
  In order to eliminate that your computer allows you to try these methods.
   
  Method 1:
   
  If it is installed in C:\Program Files, you can uninstall using programs and features.
   
  Do follow the link provided below.
  Uninstall or change a program
  http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
   
  Method 2:
   
  Try disabling Services "ArcSoft Connect Daemon" service before you start.
   
  To do that you must follow these steps:
   
  1. click on the Start button.
  2. type services.msc in the search field.
  3. now, look for the "ArcSoft Connect Daemon" service and right-click on it and select Disable.
  Now, restart the computer and check if the problem is resolved.
   
  Method 3:
   
  If the method above doesn't resolve the problem, you can try to download the Windows install cleanup and install it on your computer and try to remove the arcsoft program and check the issue.
   
  For this you need to follow the links below.
   
  Description of the Windows Installer CleanUp utility
  http://support.Microsoft.com/kb/290301
   
  For cleaning and installation you can go to the link mentioned below:
   
  http://support.Microsoft.com/kb/923100
   
  Add this link to download the Windows install cleanup:
   
  http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

  Thank you, and in what concerns:
  I. Suuresh Kumar - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  

• HP Support Assistant stops working after the update

  message says:

  hpsf.exe has stopped working

  HP ENVY 17-2070nr PC windows 7 64 bit laptop

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• Nine T450s and fingerprint reader has stopped working

  I know that many people have had this problem but I can't find the solution. One of the sons of 2014 has a "resolute" response but all that says is "it seems to have solved my problem." Left, wondering what solved the problem...

  I've had this computer for a week. The fingerprint reader worked fine until yesterday. Not sure if it was a coincidence, but I connected an old drive to write DVD on USB port to try and install an old software. After that, the fingerprint reader is is more light up or work. The driver seems to work fine in Device Manager, but when I open the fingerprint reader app I get a message saying that the drive is not connected.

  It's a problem that remained to still unresolved and unanswered by Lenovo or is there a solution can someone tell me?

  Any help will be much appreciated.

  UPDATE: support said that the keyboard is what has been the cause of the problem and replaced the keyboard. The drive works fine now.