Fingerprint reader does not work after the laptop awakens from his sleep.

Pavilion DV6-6c15nr

Windows 7 Home Premium

Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

Hello

Uninstall the software and current driver for the fingerprint reader.

Resources:
Uninstall software in Windows 7

Uninstall or change a program in Windows 7

Download and install the latest driver from here.

Download and install the latest version of the software from here.

Tags: Notebooks

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