Question beat of record TMS

Hello

Have a problem where a handful of endpoints experience a heartbeat to the high-low connection HTTP of MSD problem.  They are up and then down for 5-7 minutes.  Then they come back to the top and the TMS alert 'HTTP connection no' deletes.  Then they go down again...

  • SIP and H.323 records are not affected.
  • Access to the Web interface is OK.
  • Visibility just at the service of the TMS is the question.

Seems that a segment of the road network is guilty of locking/unlocking TMS visibility.  What tools can I use to better prove to the client where it should ask its network team to investigate on?

Would that be Wireshark one of the network ports in the boardroom reserved to this endpoint?  If so, identify what exactly?

Thank you

JL

Another option would be to install Wireshark on the TMS Server (assuming that he is not one of these old devices) and make a lot of trace looking for http on port traffic 80 (if https port 443) between TMS and the assessment criteria.

/Jens

Please note the answers and score the questions as "answered" as appropriate.

Tags: Cisco Support

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