Question of blackBerry Smartphones with configuration of e-mail on Bold 9700

Hello

I have a problem with the configuration of the e-mail BIS on BB9700, when I click on the "e-mail" setup, the device asks a "username" and "password" and he says: I'm an existing user, I totally forgot the these credentials.

I called my mobile operator, but without success, they said that they can not help me on it and I need to contact the mobile vendor.

Can someone help me on this?

Concerning

Franck

frvanpee wrote:

sounds that the device is already connected, but I never install a BIS email on that one. It was used just with a BES account a few months ago.

That confuses me... you never intsaller a BIS email on what device?

Tags: BlackBerry Smartphones

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    1.

    2.

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