Questionnaire of the screen all black/samples

Hello
If you believe that you have installed the correct Flash drive and meet either:
-Lack of color values (all 0) / black color chart
-A black screen with only visible operating conditions.
Please help us solve this problem by completing the following information. Thank you!
Saami

==

1. description of the problem (mention all that applies)
-Lack of color values (all 0) / black color chart
-A black screen with only terms of use visible
-Same problem _


2. what operating system (OS version and) do you use?


3. what browser (and version of the browser) do you use?


4. If please go here and tell us what version of the currently installed Player: http://www.adobe.com/products/flash/about/


5 kuler requires the latest version of Flash Player. What version of the Player Flash did you start with before you upgrade?


6. have you used the express installation on kuler.adobe.com or you visit Adobe.com and click the "Get Flash Player" button (before visiting the site of kuler)?


7. have you installed the public Alpha/betas of the Flash authoring tool?


8. have you already installed an Alpha/beta version of the Flash 9 player?


9. don't you close all browsers before uninstalling the Flash player? You close all browsers before installing the latest version?


10. is there any other information you think might be relevant (e.g., consistent not repro, etc..)?


11. would you be willing to help us test a fix? (Y/N)



If you see that a black screen with a few HTML links (help, etc.), the latest news and solution for this bug are
here.
Saami

Tags: Adobe Capture

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