Questions (MS Sculpt Ergo) keyboard: Windows key, Double letters

I was using an ergonomic keyboard Sculpt Microsoft and mouse for a few months now on Windows 7 running on my computer (iMac in Bootcamp) with no problems until yesterday.  I brought to the top of the keyboard on the screen and the issues I found are the following:

1. the windows key often seems to be pressed (always with the two shift keys), leading to questions disappearing actually press the Windows key (but refer to chance).

2. often, while typing some letters will appear twice, it seems that some letters (e, t, h) more than others, but I can't say for sure.

3. the above questions also shows where I could type a word (for example the combination) and it doubles as a series of letters (ex: combinatioion) or add a letter I typed just after the space I typed (ex: where e).

4. certain combinations of letter/key (SHIFT + V) do not work, so I can't type a capital "v" without using the on screen keyboard.

I tried the following things to resolve this, so far without success:

A. replacement of the batteries in the keyboard.

B. restart the computer.

C. blow off dust keys of (the room was clean and did not have whatever it is spilled on it).

D. removing the Windows and verification key to remove the dirt or anything that might be the cause to push.

I would appreciate any input, the keyboard is new enough, I can see to have replace if necessary, but I thought I'd check and see if anyone had ideas of software/driver to try first.

Hello Joe,

Thanks for posting your query in Microsoft Community.

I understand you have questions using the keyboard you have made recently. We appreciate the efforts that you have taken to solve the problem, we are happy to help you in the matter of fixing.

You can try to follow the suggestions mentioned in the link below to solve the problem with the keyboard.

Troubleshoot wired keyboards that do not or only the erroneous characters category

http://support.Microsoft.com/kb/258826/en-us

Additional information:

Mouse, touchpad and keyboard with Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/Mouse-touchpad-keyboard-problems-in-Windows#V1H=tab04

I hope it works for you. Otherwise, feel free to write us back for assistance.

Tags: Windows

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