Sculpt ergonomic keyboard does more - batteries becomes extremely hot...

I have a Sculpt ergonomic keyboard which also comes with a mouse and a keyboard. I only used it for about 3 months. The batteries in the keyboard run out in a few days and I have to replace them very often. This morning the keyboard doesn't quite work. The keyboard and the mouse still work. The batteries become very, very hot and I took now them. Even when I change the batteries in the keyboard does not work at all (I have replaced twice now) and the new batteries heat up less than a minute, so hot I can't touch them. What could be the problem?

Hello Geriannede,

Thanks for posting your question on the Microsoft community.

Thank you for details on the issue.

This problem can occur because the parameters or corrupt device drivers.

I suggest you run the hardware and devices Troubleshooter and check if that helps. Please follow these steps:

a. press Windows + C keys and click on Search.
b. type Troubleshooting in the search box and click on it in the search results.
c. click 'show all' and then click 'hardware and devices'.
d. click on 'Next' and follow the on-screen instructions.

Please also this link keyboard driver update and verify.
Reference:
http://www.Microsoft.com/hardware/en-us/d/sculpt-ergonomic-keyboard-for-business

Additional information:
http://www.Microsoft.com/hardware/en-us/help/Windows-8/troubleshooting/keyboard/using-keyboard

I hope this information helps.

Please let us know if you need more help.

Thank you

Tags: Windows

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