questions of Touchpad synaptics touchpad in windows 8

Yesterday, the touchpad has stopped working, but can use a mouse. Tried to uninstall the driver and reinstall the new version. function command does not respond. best I can get is the cursor on the desktop at startup, but who do not meet.

Anyone know what gives? troubleshooting only suggests to upgrade the Microsoft mouse driver, but it works very well.

model PSKKWC - 00G 005

I tried, but it does not appear as a model number. on "ask toshiba" link on board is autofilled.

That is not recognized as a model valid.

http://support.Toshiba.com/support/modelHome?FREETEXT=PSKKWC-00G005

There are a few possibilities to find in Windows (probably more with Toshiba utility).

For example, use Microsoft info system (msinfo32.exe) and see what he says for system SKU or model of system (summary system, top of page).   It doesn't seem to be a consistency between manufacturers, some respond to one or the other or leave unnecessarily incomplete.

Another method is to use wmic.exe (in a cmd window):

WMIC.exe csproduct list List

Still, there is incompatibility between manufacturers.   For example, in my case SKUNumber = is empty but I could get my serial number IdentifyingNumber y =.   As much as I know my serial number is not useful (to the HP support site).   But the Toshiba is indicating that he would use.   So, you may be able to get your serial number, use it on the Support from Toshiba site, get your model number and then share it here.

BTW, well have you open system, checking, entry information, pointing device.  FWIW, I have details on my Touchpad in there.   ; )

HTH

Robert Aldwinckle
---

Tags: Windows

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