Questions on Wifi blackBerry Smartphones

Similar Questions

• Strength of preferred WiFi blackBerry Smartphones

  My University has two WiFi; the "guarantee a ' it's a shame to see that I can't access it via my Bold 9900, then the 'Guest' network I always manually select the network of comments because it's the only one that works for me. I'll be happy and web browsing, when all of a sudden, my bb decides to move to the secure network because it is stronger at the moment. It's an honest mistake, really, my phone is just trying to help. How can I prevent to automatically choose the protected network and say that it only connects to the guest network? Please, any help would be great.

  BB for life!

  -Ev

  Hi even1etter and welcome to the community of BlackBerry Support Forums!

  To avoid switching between available networks, remove your Wi - Fi registered the "secure" network networks  Go in manage connections, select the Wi - Fi network, and select saved Wi - Fi networks.  Highlight your 'secure' network, press the menu key and select Remove.

  The BlackBerry smartphone will only transfer connections to saved Wi - Fi networks.

  Thank you.

• Wifi blackBerry Smartphones blackberry world problem

  I had a blackberry 9800, Saudi Arabia bought and now living in Egypt, I read a lot but did nothing useful so I come here to ask something useful on the global problem of wifi Blackberry UPDATE is my BlackBerry 9800 AND I need a permanent solution. HOPPFULLY u is going to help, thanks (Note: don't tell me to remove the battery)

  Hello guys and blackberry admins of customer support, I am really pleased to write today not as usually, I got my phone for a month, REPORTED a lot about the message in the world of blackberry who say "connect to your wifi and try again" while I use it already, I SOLVED it in a month, while the blaclberry support center has not helped me at all , so I wanted to share my happienes with ppl who got the Issos healthy of mind, JUST remove your Backberry universe and download again, thank YOU, I am not enjoying any help, because nobody helped me, hope it works

• Question of battery blackBerry Smartphones

  My Blackberry Storm 9530 has been dead for over 4 years now, but my other phone broke and I want to use it again. I knew that it would of course be completely dead and when I connected it to my computer, it gave me aka 10 second red light and then gave me a loading icon. How long until what he will be charged enough to the point where I can use it?

  Hello and welcome to the community!

  Behavior of the charge BlackBerry smartphone
  http://www.BlackBerry.com/BTSC/KB18223

• My menu wifi blackBerry smartphones is broken

  My menu wifi is broken and rely on the wifi network menu... only an empty box with exclamation is delivered with an ok in it.

  Works previously configured and saved wifi.

  Please give a solution to this.

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• WiFi blackBerry Smartphones Curve 9300 3 problem

  Hi, I recently got my first Blackberry - a 9300 3.

  It seems impossible to connect to my home network via WiFi. I've implemented the BB with a manual setting that I have a non-broadcast SSID and password is correct. My router is a Netgear DG834GT. I have a laptop connected via WiFi so I don't know the router, WiFi & DSL is all operational.

  I can sporadically, but not systematically, ping the router of the BB, but I can't ping a web address (for example google.com). I can't ping the BB from my PC, but an IP Scanner confirms that the BB is on the network.

  My career has suggested a reboot, reinstall the firmware and turn WiFi off & on - everything I did.

  I'm very knowledgeable PC, reasonably network aware, but a complete newbie to BB and smartphones.

  Any ideas?

  Well, I've sorted - or rather Geek Squad pointed me the right direction.

  It seems that the phone does not like the standard security WPA - PSK Protocol. While the router is recognized, the phone cannot communicate through the router.

  Change the wireless security protocol on the router to WPA2-PSK has solved the problem. Of course, if you do this you must also change the Security Protocol on all your other devices on the wireless network, or else they may not work.

• Question of the blackBerry Smartphones Blackberry ID on "BOLD" again.

  I changed to a BB BOLD 9900, can't remember the password to my ID and have no idea what the answer to the security question. My camera said go online and I can reset the password with the duty to remember the security question. I can't do it, he wants the issue of security. Now he has locked me twice. Help, please!

  Thanks for the clarification...

  davcolpitts wrote:

  I passed to the KB26361 and followed the process, it says. Always BB wants a password recovery question answered.

  Well, you used, regarding this KB, the word "process", which is the singular form of the word. However, that particular KB contains multiple processes, so I can't say with certainty if you continued through it to the specific method for failing to provide the answer to the security question, with the 'Note', it contains regarding the absence of having already (in the past) confirmed the BB ID... and, if no, then indeed the security issue cannot be circumvented.

  Please specify if you have indeed found and tried this specific section in this KB.

  davcolpitts wrote:

  I don't know what it means the Blackberry ID has not confirmed. How can it be confirmed when it was used on the old BB.

  When you create a BBID account, you will receive an email, with a link that you must click to confirm your account (in order to validate, for the system, which you are actually available on this email address). But, if you ignore this request for confirmation, you don't stop using your BBID... for various purposes, but this effect (to automatically recover access to your BBID) is indeed blocked unless you know the answer to the Security Question you created originally (as part of the validation of identity, to ensure that you are who you claim to be).

  Since you can now connect in your BBID from anywhere (for example, PC/browser), you can now check the status of your BBID confirmation. Until you solve the access to your BBID, you can't do anything with it now. BBID, like all things BB, is very safe... but the human component is critical for safety. When the human component fails, there is only so that the automatic recovery process can do to help... and you seem to be in a situation that is beyond what those automated recovery process can do.

  davcolpitts wrote:

  What information do you meed help.

  Me? There's nothing I can do about it. Reference:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  But, to try to get the human intervention is fully described already in this same post to which I've linked to post you 3 above.

  Good luck!

• Problem connecting wifi blackBerry Smartphones on 8900

  Hi guys,.

  Just bought my bb which is an amazing piece of kit. I am a customer of uk on O2, a payday that you use the data service, but have a contract with o2, I downloaded my settings of them and DIRECT email services work fine.

  but im having a problem accessing any service through my home wifi network, I tried to remove security and and allowing all traffic to the bb with no luck. apparently the o2 can't help. My bb recognize the network and connects to him and I get a green "sky24083", but I get a gray line instead of a tick. I searched the forums, but nothing seems to work. any help would be greatly appreciated. A reading of diagnostic wi - fi

  A Wi - Fi connection

  Current profile: SKY24083

  SSID: SKY24083

  AP MAC address: 00:1E:74:B9: *: *.

  Security type: open

  Association: success

  Authentication: success

  Local IP address: 192.168.0.4

  Signal level:-46 dBm

  Data connection speed: 54 Mbps

  Status: Acquired network

  Authentication failure reason:

  Network type: 802. 11 b / g

  Network channels: 6

  Encryption in pairs: no

  Group Cipher: no

  Gateway address: 192.168.0.1

  DHCP: success

  Primary DNS: 192.168.0.1

  Secondary DNS: 0.0.0.0

  Suffix DNS: Home

  Subnet mask: 255.255.255.0

  Server's domain suffix:

  Certificate: Not Applicable

  Software token: not Applicable

  Auth L3:

  VPN

  Current profile:

  Address of the hub:

  Contact: n/a

  Authentication: n/a

  Secure the device IP:

  Status: VPN profile is not found.

  Hub address: n/a

  Hub IP:

  Primary DNS:

  Secondary DNS:

  DNS suffix:

  Set the subnet mask:

  Restart:

  The life of the session:

  Re-login to:

  Failed connection attempts: 0

  Certificate:

  Software token:

  BlackBerry infrastructure

  Address:

  The IP protocol used:

  Connection: error

  Router authentication: N/A

  Authentication server: N/A

  Last Contact to:

  I only did the actions in the thread I posted.  I don't know about the removal of books.  Take out the battery and do a reset solved my problem.

• QUESTIONS of BBM blackBerry Smartphones (9300)

  Hello!

  I want to ask you if the BBM requires a plan of a network provider or can be free to use wifi?

  I just upgraded my BBM and tried setting up, but after like step 2, it seems just empty. I tried to plug in on my facebook, but it tells me that my radio is off and I need to turn first. I don't know even what 'radio' the thing speaks!

  Thanks in advance!

  Hello miochan984

  Yes, we must... use BlackBerry Messenger and many other BlackBerry applications on our BlackBerry devices we need a specific Plan of BlackBerry data / BIS of our carrier or service provider of network even in wifi.

  Once you enable it, you can use these apps on your mobile network as well as on the wifi with no problems.

  miochan984 wrote:

  I tried to plug in on my facebook, but it tells me that my radio is off and I need to turn first. I don't know even what 'radio' the thing speaks!

  On your device Homescreen go in manage connections > make sure Mobile network is marked or checked.

• Wifi blackBerry Smartphones Blackberry application

  Hello

  I'm trying to troubleshoot an end user with a problem, he saw. This particular user has had his invalid SIM card and only uses the Outlook on Blackberry via WiFi feature. He said that it connects at its connection to the home or the spot on his Samsung phone. Once it is connected to wifi, his mailbox and the calendar.

  Since last Friday, his mailbox has not been updated. I was told by colleagues that it is not possible to access your e-mail in this mode, but this user is using this method for several months.

  Please someone can confirm if it is actually possible to do this, or what could be causing the synchronization fails.

  Any help is greatly appreciated

  Hello and welcome to the community!

  With the BlackBerry, the native Messages app can work with an e-mail account if there is adequate data of a business plan. Natively, email on a BB is an enhanced service, requiring the use of some such servers hosted by carriers and BlackBerry - without a correct data account, access to these servers is denied and this email does not work via the application Messages.

  Often, carriers are slow to cancel things... I think in this situation is that it was active on this card SIM at a time in the past, and the carrier has recently "caught up" cancel those who use the services for which they do not pay.

  Good luck!

• Question from Newbie blackBerry Smartphone memory card

  I have recently entered the world of BB and am happy with my curve 8330 from Sprint. I am down encryption and have scoured all the online info, I can find as well as the manual. I'm barely scratching the surface of all uses and features, and while I am old guy when it comes to computers (50) and am not an expert, I'm not afraid of technology either and am eager to learn. I have a few simple questions (I hope) that I could use some help/advice for.

  (1) the BB came with a 1 GB card and I also bought a 2 GB card. If I want to change the 2 GB card, I have to do and what items/app will be affected by the swap? I'm not sure if the BB has an internal memory and the memory card, and what exactly is used to by the BB memory card. And what are the benefits to upgrade me to the 2 GB card;

  (2) If an email I rec'v has an attachment which is a video, I can't play (although no problems with photo attachments) is at - it an app I want to download on the BB for videos, and if so how can I do this and where to get the application? I've never downloaded an app on the BB before and am not sure exactly how do;

  (3) is at - he an advtage to connect to a Wifi hotspot from your mobile operator in some cases and my 8330 allows a wifi connection and how do I configure it if so.

  Thanks for anyadvice and help that you can lend... I'm new to this but am fascinated by the possibilities.

  Joel

  If media files are on your device memory, it just load Media Manager into the Desktop Manager and move on.

• Email from abroad on wifi blackBerry Smartphones

  Hello!

  Can I use the services of electronic mail by the default application abroad via wifi to save the coast of roaming?

  BB OS 7.0

  Thank you.

  Hi BBAndrejs

  You can use your BlackBerry® via Wi - Fi to overseas services to save money on roaming charges.  I recommend turning off your Mobile network option to ensure that your data services do not connect roaming.

  Thank you

• Question deleted BBM blackBerry Smartphones

  Hello.

  I have looked on the internet and was unable to find an answer to my question and the RIM returned to my e-mail and directed me to this forum.

  My question is whether delete BBM messages can be retrieved from the backend to the police if they have a warrant or other order of the Court (for example, a production order).  I know that once the user can not recovered their the BBM messages are deleted, I wonder whether or not law enforcement can recover for a file, they are working on that.

  If anyone knows the answer I'll be very grateful.

  Thank you!

  BlackBerry Messenger messages are stored locally on the device that received the message. These messages are not stored on a remote server any.

  Once the message is removed from the device, it is gone and cannot be reterived.

  See you soon,.

• My wifi blackBerry smartphones does not work

  (Sorry if I put this in the wrong place, I'm new).

  Just a little background - my phone was * completely * fuck for more than a week after he had a nice bathroom, but yesterday it worked perfectly, including the WiFi. Today ' today-no WiFi. My computer is always online, so it's not for lack of the router, but the phone tells me that it cannot obtain an IP address. It is also said that it does not connect to the Blackberry Infrastructure, when I check the WiFi Diagnostics. I have given on my monthly plan and I can still use the phone, but my WiFi was faster and did eat my data allowances. More than that, however, I'm just irritated, it does not work. Anyone know what I can do?

  Ah! Forget, restarted my router, everything is fine now. Should have tried that first, really.

• Wifi blackBerry Smartphones No. option in manage connections

  Hello

  I try to use wifi via my home network. I understand that I need to enable wifi in 'manage connections '.

  BUT

  I don't have a wifi option in 'manage connections '.

  Am I missing something?

  I don't remember OS 4.5.0.55 on the "BOLD", might have been okay, a long time ago.

  Look at the Options > and on the FIRST line, model name is?

  and on the second line, it says "smartphone (xxx xxx).

  What is xxx on your device?