R52 software Fingerprint problem

Hello

The other day I updated my laptop using the system update, but now my fingerprint software does not work properly.

When I go to theThinkVantage of fingerprints for software and click on register or modify fingerprints, I get the error:

An internal error has occurred (rpnpipe: rpnpipe: No. - svr (00000000fusserver))

When I click OK, the box closes and nothing happens.

Also when I start my computer, the fingerprint login screen appears but does not let connect me using only past of fingerprint authentication.

Is it possible to recover my old version of software or to solve this problem?

Kind regards

Sam Rudge

Well, I fell right on the same problem today with my laptop T43p. fact some research about the 'Levono support Page' and it turns out as the "SYSTEM UPDATE" ThinkVantage has a problem in its matrix, which is pointing on fingerprints 5.8 Release (funny thing is: I don't think that the software is ready for release). Levono so yah. I tried to say IBM does not sell it to Levono.

Solution:

  1. Delete "ThinkVantage Fingerprint 5.8.xxxx" software from your computer using Control Panel - Add/Remove programs. (May need to restart your Windows XP, don't know whether or not you should)
  2. Get and download the latest version of the ThinkVantage Fingerprint Software (mine was 5.6.2.xxx) published the Levono Support Web site for your computer model portable & type.
  3. Install the .exe that you just downloaded.
  4. Restart your windows.
  5. Fact...

I hope that things are going well for you!

-Thien

Tags: ThinkPad Notebooks

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