Random errors

2 of our Acrobat Standard DC users will get a random message saying that Adobe Acrobat Reader DC has stopped working.  This happens usually when they have a PDF document is open, but doing something in Outlook or Word or are not even in front of their computer.  I created the

C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

directories, a few weeks ago.  They have Office 2013 Professional 32-bit installed on a Windows 7 Enterprise 32 bit OS.  I did a reinstall today but I am not convinced that the problem will be solved.  Everyone knows about this problem?  Why he says that Acrobat Reader DC does not work when it is the standard version.

Hi Todd,

We have released a fix for this problem. Please download the patch according to the version of your Acrobat on the link below: -.

https://helpx.Adobe.com/Acrobat/release-note/Acrobat-DC-August-06-2015.html

I hope this helps!

Thank you

Tanvi

Tags: Acrobat

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    Best regards

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    If all goes well, Miss me not else...

    Best regards

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