Random screenshots on my Clipboard. Malware? Spyware?

Screenshots are randomly appearing on my Clipboard all from time to time when I try to paste copies. This happens even if I do not press "print screen". It might be spyware or malware?

Hello

Method 1:
I suggest you to perform disk clean up the computer and check.
Description of the tool in Windows XP disk cleanup
http://support.Microsoft.com/kb/310312

Method 2:
I also suggest you to download and run the latest Microsoft Scanner on your computer and check to see if it helps:
http://www.Microsoft.com/security/scanner/en-us/default.aspx
Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Tags: Windows

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    Scan saved at 23:1:41, 2009-10-3

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    C:\Windows\System32\smss.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\wininit.exe
    C:\Windows\system32\csrss.exe
    C:\Windows\system32\services.exe
    C:\Windows\system32\lsass.exe
    C:\Windows\system32\lsm.exe
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    C:\Windows\system32\svchost.exe
    C:\Windows\system32\svchost.exe
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    C:\Windows\System32\svchost.exe
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    C:\Windows\system32\svchost.exe
    C:\Program Files\Fichiers Apple Mobile Device Support\bin\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Fichiers Files\LightScribe\LSSrvc.exe
    c:\Program Files\Microsoft SQL Server\MSSQL10. SQLEXPRESS\MSSQL\Binn\sqlservr.exe
    C:\Program NetworkAccessManager Corporation\nTune\nTuneService.exe
    C:\Windows\system32\PnkBstrA.exe
    C:\Windows\SMINST\BLService.exe
    C:\Program CyberLink Files\RichVideo.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
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    C:\Program Files\Viewpoint\Common\ViewpointService.exe
    C:\Program Files\Common Files\Microsoft Shared Live\WLIDSVC. EXE
    C:\Windows\system32\DRIVERS\xaudio.exe
    C:\Program Files\Common Files\Microsoft Shared Live\WLIDSvcM.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Java\jre6\bin\jusched.exe
    C:\Program Files\HP\QuickPlay\QPService.exe
    C:\Program Hewlett-Packard HP Quick Launch Buttons\QLBCTRL.exe
    C:\Windows\System32\rundll32.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Hewlett - Packard HP wireless Assistant\HPWAMain.exe
    C:\Program HP Imaging\bin\HpqSRmon.exe
    C:\Program HP HP Software Update\hpwuSchd2.exe
    C:\Program Files\Windows Media Player\wmpnscfg.exe
    C:\Windows\ehome\ehtray.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Hewlett - Packard HP wireless Assistant\WiFiMsg.EXE
    C:\Users\Zach\AppData\Local\Google\Update\1.2.183.7\GoogleCrashHandler.exe
    C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
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    C:\Windows\system32\wuauclt.exe
    c:\Program Hewlett-Packard HP health Check\hphc_service.exe
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    C:\Windows\system32\PnkBstrB.exe
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll, ShowWelcomeCenter
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe/autorun
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [RAM Medic] C:\Program Files\Iomatic\RAM Medic\RAMMedic.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Octoshape Streaming Services] "C:\Users\Zach\AppData\Roaming\Octoshape\Octoshape Streaming Services\OctoshapeClient.exe" - inv: bootrun
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NVIDIA nTune] "C:\Program NetworkAccessManager Corporation\nTune\nTuneCmd.exe' clear
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [nclauncher] C:\Program Files\NCSoft\Launcher\NCLauncher.exe / reduced
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" / background
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Google Update] "C:\Users\Zach\AppData\Local\Google\Update\GoogleUpdate.exe" / c.
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [AlcoholAutomount] "C:\Program Alcohol Soft 120\axcmd.exe" / automount
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [amd_dc_opt] C:\Program AMD Dual-Core Optimizer\amd_dc_opt.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe - hide
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" 'C:\Program CyberLink YouCam' updated 'Software\CyberLink\YouCam\2.0 '.
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" - atboottime
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe".
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [QlbCtrl.exe] C:\Program Hewlett-Packard HP Quick Launch Buttons\QlbCtrl.exe/Start
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NvMediaCenter] RUNDLL32. EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [NvCplDaemon] RUNDLL32. EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [TkBellExe] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [hpWirelessAssistant] C:\Program Hewlett-Packard HP Wireless Assistant\HPWAMain.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [hpqSRMon] C:\Program HP Imaging\bin\hpqSRMon.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [HP Software Update] C:\Program HP HP Software Update\HPWuSchd2.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [HP Health Check Scheduler] c:\Program Hewlett-Packard HP health Check\HPHC_Scheduler.exe
    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [BitDefender Antiphishing Helper] "C:\Program Files\BitDefender\BitDefender 2010\IEShow.exe".
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    O4 - HKLM. \Software\Microsoft\Windows\CurrentVersion\Run\: [IObit Security 360] C:\Program Files\IObit\IObit security 360\IS360tray.exe
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    O23 - Service: Apple Mobile Device (Apple Mobile Device) - Apple Inc. - C:\Program Files Apple Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: BitDefender Arrakis Server (Arrakis3) - BitDefender S.R.L. http://www.bitdefender.com - C:\Program Files\Common Files\BitDefender\BitDefender Server\bin\arrakis3.exe Arrakis
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    O23 - Service: Com4QLBEx (Com4QLBEx) - Hewlett-Packard Development Company, L.P. - C:\Program Hewlett-Packard HP Quick Launch Buttons\Com4QLBEx.exe
    O23 - Service: Server DCOM (DcomLaunch) - unknown process Launcher.
    O23 - Service: political diagnosis Service (DPS) - unknown -.
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    O23 - Service: GameConsoleService - WildTangent, Inc. - (GameConsoleService) C:\Program HP Games My game console HP Console\GameConsoleService.exe
    O23 - Service: Group Policy Client (gpsvc) - Unknown -.
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    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Fichiers Files\LightScribe\LSSrvc.exe
    O23 - Service: BitDefender Desktop Update Service (LIVESRV) - BitDefender S.R.L. - C:\Program Files\Common Files\BitDefender\BitDefender update Service\livesrv.exe
    O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe
    O23 - Service: Service nProtect GameGuard (npggsvc) - INCA Internet Co., Ltd. - C:\Windows\system32\GameMon.des
    O23 - Service: nTune Service (nTuneService) - NVIDIA - C:\Program NVIDIA Corporation\nTune\nTuneService.exe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: PnkBstrA (PnkBstrA) - unknown - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: Video Audio quality Windows (QWAVE) - Unknown - %windir%\system32\svchost.exe experience
    O23 - Service: recovery for Windows Service (Service recovery for Windows) - unknown - C:\Windows\SMINST\BLService.exe
    O23 - Service: Cyberlink RichVideo service (RichVideo) - Unknown - C:\Program CyberLink Files\RichVideo.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown - %ProgramFiles%\WinPcap\rpcapd.exe
    O23 - Service: remote procedure (RPC) call (RpcSs) - unknown -.
    O23 - Service: Manager of security accounts (SamSs) - unknown -.
    O23 - Service: secondary (seclogon) - Unknown - %windir%\system32\svchost.exe to logon
    O23 - Service: Service AE StarWind (StarWindServiceAE) - Rocket Division Software - C:\Program Alcohol Soft 120\StarWind\StarWindServiceAE.exe
    O23 - Service: Distributed Link Tracking Client (TrkWks) - unknown -.
    O23 - Service: installer of Modules of Windows (TrustedInstaller) - unknown -
    O23 - Service: Service Manager Viewpoint (Service Manager Viewpoint) - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
    O23 - Service: BitDefender Virus Shield (VSSERV) - BitDefender S.R.L. - C:\Program Files\BitDefender\BitDefender 2010\vsserv.exe
    O23 - Service: Service host (WdiServiceHost) - Unknown diagnosis.
    O23 - Service: Diagnostic system host (WdiSystemHost) - unknown -.
    O23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe
    O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe
    O23 - Service: XAudioService (XAudioService) - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
    O23 - Service: PnkBstrB (PnkBstrB) - unknown - C:\Windows\system32\PnkBstrB.exe
    O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit security 360\IS360srv.exe

    Hello

    You can access Microsoft.com, McAffee.com, Symatec.com? Thinking you have a conficker.

    Check with this site
    http://www.confickerworkinggroup.org/infection_test/cfeyechart.html

    Alert on the Win32/conficker virus
    http://support.Microsoft.com/kb/962007

    Protect yourself from Conficker
    http://www.Microsoft.com/security/worms/Conficker.aspx

    How to remove the worm Downadup Conficker (Uninstall Instructions)
    http://www.bleepingcomputer.com/virus-removal/remove-Downadup-Conficker

    How to manually remove the Conficker worm
    http://www.411-spyware.com/Conficker-worm-removal#how-to-remove

    BDTool to remove
    http://www.bdtools.NET/

    -----------------------------------------------

    Run the malware removal tool from Microsoft, add Prevx to detect any malware you have
    the system and execution UnHackMe - then do the rest for you.

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows Update - if necessary, you can download it here.

    Download - SAVE - go where go out you there - top - right click RUN AS ADMIN
    (Then run MRT as shown above.)

    Malicious removal tool from Microsoft
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Malwarebytes - a scanner at the request - update on the updates tab and run whenever you think malware.
    http://www.Malwarebytes.org/

    Here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    also install Prevx to be sure that it is all gone.

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    --------------------------------------------

    Also do to the General corruption of cleaning.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------

    Run Malwarebytes when you can.

    IE - Tools - Internet Options - Advanced - tab click on restore, and then click Reset - apply / OK

    IE - Tools - Internet Options - Security - reset all Zones by default level - apply / OK

    Close IE

    IE - tools - manage Addons (for sure disable SSV2 if it is there, it is no longer necessary but Java always install
    "(and it causes problems - you never update Java to go back in and turn it off again)." Search for other possible problems.

    Windows Defender - tools - software explore - look for problems with programs that do not look right. Permit
    are usually OK and "unauthorized" are not always bad. If in doubt about a program to ask about it here.

    Could be that a BHO - BHOremover - free - standalone program, needs no installation, download and run - not all
    are bad, but some can cause your question. (Toolbars are BHO)
    http://securityxploded.com/bhoremover.php

    Startup programs
    http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

    Don't forget to do:

    Logon as administrator

    Start - type in the search box-> COMMAND - find on the list above - CLICK RIGHT - RUN AS ADMIN

    Enter each of these one at a time and press ENTER after each

    ipconfig/flushdns

    nbtstat-r

    nbtstat - RR

    netsh int Reinitialis

    netsh int ip reset

    netsh winsock reset

    Reset
    ------------------------------------------------------

    Here are a few rootkits if it were a question:

    SpyDLL Remover - free
    http://securityxploded.com/spydllremover.php

    Advanced Windows Service Manager
    http://securityxploded.com/winservicemanager.php

    Run the Rootkit Revealer - free
    http://TechNet.Microsoft.com/en-us/Sysinternals/bb897445.aspx

    UnHackme - trial
    http://www.Greatis.com/UnHackMe/

    This shows how to use UnHackme and includes a link to version 2.5 – use it as a guideline and current
    available as version above is 5.5
    http://safecomputing.umn.edu/guides/scan_unhackme.html

    IceSword - free
    http://www.AntiRootkit.com/software/IceSword.htm
    Instructions and pictorial
    http://securityxploded.com/IceSword.php
    Tutorial for use of IceSword
    http://translate.Google.com/translate?hl=en&SL=zh-CN&u=http://soft.zol.com.CN/2004/0803/145163.shtml&prev=/search%3Fq%3Dicesword%26hl%3Den%26lr%3D

    I hope this helps.

    Rob - bicycle - Mark Twain said it is good.

  • I keep are redirected to Web sites, I don't want to - it was almost impossible to get here. Have four viruses, malware, spyware and trojan horseprograms and each of them come clean.

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    This has happened

    Each time Firefox opened

    == It could be a coincedence, but it started when I installed AVG and the yahoo toolbar came with it. I disabled it, but maybe

    Your problem can be caused by Malware. You can run and update according to free anti-virus software:

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  • What is the difference betweet malware, spyware and viruis

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    Gina Davis

    You are welcome.

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    See you soon.

  • A lot of problems shown on my Windows Vista computer. Is caused by the virus, malware, spyware, etc. ?

    1. [Solved]
      I opens any text documents and she will be denied access itself.

      File locations:
      'C:\Users\Epos\Desktop\Project 1 Limit.txt.

      Error message:
      "Windows cannot access the specified device, path or file. You can not have the appropriate permissions to access the item.

      My permission and file permission is full control. The location of my file was stay 'Desktop '.

      Screenshot:
      http://img5.imageshack.us/i/pic1au.PNG/

    2. [Unsolve]
      Some programs my Document presentation and control panel at sites and favorite links bar.

      Most of the programs I used, open the file windows not shown my documents, and control panel more. I need help with this.

      Screenshot:
      -> Problem:
      http://img532.imageshack.us/i/pic2a.PNG/
      http://img98.imageshack.us/i/pic2b.PNG/
      http://img208.imageshack.us/i/pic2d.PNG/ (Address bar)
      -> Without a problem:
      http://img251.imageshack.us/i/pic2cw.PNG/

    3. [Unsolve]
      New folder name cannot be changed.
    4. [Unsolve]
      All Windows Vista as buggy. My Internet Explorer 8 as being hacked.
    5. [Unsolve]
      Cut and paste problems.
    6. [Unsolve]
      Sometimes, the Explorer used a lot of memory.
    7. [Unsolve]
      Many files are not visible in normal mode. He discovers with the Mode "Compaitibility Files." What is going on?

    Yes.

    A DVD Vista Microsodt, NOT a Dell, HP Recovery disk.

    Read what is in the link I already delivered on a repair installation.

    See you soon. Mick Murphy - Microsoft partner

  • You have installed Malware & Spyware on my computer - I WANT IT OFF!

    Your update disabled all of my web browsers... I have this problem as soon as possible.

    Adobe is not at fault here:

    If you go to the page you linked to and WATCH VERY CAREFULLY address where these downloads came (www.123mplayer.com), you will see that the infested downloads toolbar you have installed CAME NOT FROM ADOBE. You probably can't find them in this EXACT address, but one of the sites a lot, a lot, of many other "fake put up-to-date" there.

    You have that? 123mplayer.com (or anywhere where you got this update false) is where all your repressed anger needs to be done, because ILS gave you what you downloaded and you don't get it here. 123mplayer.com IS NOT a site of Adobe or even affiliated with Adobe. They you deceived download their junk, and you fell for it.
    I want to apologize for that, but it wasn't my fault, and it wasn't for lack of Adobe.
    Because of Adobe Flash Player, but they do not run Internet and they cannot and is not 100% total control on who does what with their Flash Player. They make agressivley continue illegal distributions, but there isn't ANY WAY could never possibly control of any business of more than 16 billion Web sites.

    It is a hard fix for you, I don't know, but I hope that you have learned the lesson that is: only download updates from ANYWHERE but the developer of. This applies to ANY software, whether Flash Player, Windows or other.

  • What is my MAC is infected with spyware or malware?

    Recently, I installed a network monitor (Little Snitch) on my MacBook Pro OSX Yosemite 10.10.5 race (15-inch, late 2008). I noticed a number of connections (to sites on the internet, including apple, google, mozilla, msn, etc.) by a "pandurated" program, located in the directory/Library/pandurated/happy/MacOS. Then, I checked the MAC activity monitor, which shows a process of "pandurated" with a user name "mijl". This "mijl" username is not saved on my Mac. Is my MAC infected with the malware / spyware?

    You can register here and ask. Malwarebytes Anti-Malware for Mac is a software developed by Thomas Reed, a collaborator of high level here for many years. In the past, there most likely would have found your question and responded to him directly, but he is now only looking at matter to ASC resulting from the use of this highly respected program (you should probably run - it works like a scanner after the global infection for Adware, malware and keyloggers, to see what he could come up with. It is completely safe and even recommended by Apple tech employees. It does no changes to the system and, should it find anything, gives you the choice of what to do next.) If you run it, or have any questions, there also a dedicated support forum.) He is quite knowledgeable and generally very useful.

  • call tech from Microsoft to try to sell me malware, ccleaner, spyware superaniti after the installation of the new operating system windows 7

    Dell technicians had me buy a new disk, Windows 7 OS, which I installed it yesterday.  A few minutes before, a phone call came in saying they were calling from Microsoft and I wanted to scan for free because I bought a product at Microsoft.  They had me download software teamviewer.com, ccleaner, malware, spyware superantii.  They ran scans and said I was infected and I should buy these software packages for $79.  Is this a real service of Microsoft?  I still have these software on my computer, I have to delete them?  What other threats may be present, if it is not a true service of Microsoft?

    Hello

    Avoid scams to phone for tech support
    http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspx

    Scams by e-mail or web: how to protect yourself - understands what to do if you
    think you've been scammed.
    http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx

    How to recognize phishing e-mails, phone calls or links
    http://www.Microsoft.com/security/online-privacy/phishing-symptoms.aspx

    Its a total scam. Uninstall their software, then perform a restore of the system back to before you
    to install it. Change all your sensitive passwords at all sites - e-mail, Bank, credit cards and
    others. (Do not do this on the infected computer and it would be better to do it on the)
    phone or in person.)

    You can even restore your system to factory fresh to make sure their software is
    do not breach your security. (Ways to re - install Windows Clean - remove all about)
    the player therefore save all data before hand.)

    ====================================================================
    ====================================================================

    In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
    Watch groups. Arm yourself with knowledge.

    The Internet Crime Complaint Center (IC3) is a partnership between the
    Federal Bureau of Investigation (FBI) and the National White Collar Crime Center
    (NW3C), funded in part by the Bureau of Justice Assistance (BJA).
    http://www.ic3.gov/complaint/default.aspx
    No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
    computer. So that's the fraud or scams to get your money or worse to steal your identity.

    Do not fall for the fake phone Tech Support
    http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx

    Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
    phone calls to help you fix your computer
    http://www.Microsoft.com/protect/fraud/phishing/msName.aspx

    Scams and hoaxes
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3

    Microsoft Support Center consumer
    https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1

    Microsoft technical support
    http://support.Microsoft.com/contactus/?ws=support#TAB0

    Microsoft - contact technical support
    http://Windows.Microsoft.com/en-us/Windows/help/contact-support

    Phone scams
    http://www.consumer.ftc.gov/articles/0076-phone-scams

    Limit unwanted calls & Emails
    http://www.consumer.ftc.gov/topics/limiting-unwanted-calls-emails

    National do not call registry for
    https://www.DoNotCall.gov/

    ===========================================================
    ===========================================================


    Follow these steps carefully:

    If you need search malware here's my recommendations - they will allow you to
    scrutiny and the withdrawal without ending up with a load of spyware programs running
    resident who can cause as many questions as the malware and may be more difficult to detect as the
    cause.

    No one program cannot be used to detect and remove any malware. Added that often easy
    to detect malicious software often comes with a much harder to detect and remove the payload. Then
    its best to be thorough than paying the high price later now too. Check with them to one
    extreme overkill point and then run the cleaning only when you are sure that the system is clean.

    It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
    the regular windows when you can.

    TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
    It will display all the infections in the report after you run - if it will not run changed the name of
    TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
    check with the other methods below.
    http://support.Kaspersky.com/viruses/solutions?QID=208280684

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
    (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/products/malwarebytes_free

    SuperAntiSpyware Portable Scanner - free
    http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can
    Download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
    security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
    here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
    (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
    what you have done (such as antivirus, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    -----------------------------------

    Original version is now replaced by the Microsoft Safety Scanner
    http://OneCare.live.com/site/en-us/default.htm

    Microsoft safety scanner
    http://www.Microsoft.com/security/scanner/en-us/default.aspx

    ----------------------------------

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    After the removal of malicious programs:

    Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
    system files.

    Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
    generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    ======================================

    If necessary AFTER THAT you are sure that the machine is clean of any malware.

    How to do a repair installation to repair Windows 7
    http://www.SevenForums.com/tutorials/3413-repair-install.html

    I hope this helps and happy holidays!

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Icons randomly change to different icons

    I have not noticed all the icons randomly change to different icons, but it's the message that I get from the tool Microsoft Fix - it (icons randomly change to different icons

    with a big red X next to it.  Please say what and how to fix it.

    ___rebuilding hide icon

    Hello

    Have you recently made changes to your system, or other software of assembly/disassembly?

    I suggest you to follow these steps and check if that helps:

    Method 1:
    Start the computer in safe mode and check if the same problem occurs:
    http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

    Method 2:
    Try to perform the clean boot and check if it helps:
    http://support.Microsoft.com/kb/310353

    NOTE: When you are finished troubleshooting, make sure that you reset the computer in start mode normal such as suggested in step 7 of the above article.

    Method 3:

    Run a full scan with your antivirus software and malware/spyware removal program.

    http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-security/malware-called-antivirus-Pro-has-taken-over-my/3cb4a36a-6134-448C-A134-151d03fbd968

    It will be useful.

  • Suspected malware - MBP hum very brutally without reason.

    Hello world

    My Macbook Pro - El Capitan 10.11.4, mid-2010 - is installed with Avast free Mac Security. I scanned my download folder from time to time.

    Recently, my MBP has sometimes wild loud snoring, probably the CPU fan, came out of nowhere. The room is well ventilated and fresh, I have no program running except word, excel, and google chrome. He arrived at 3, 4 times a day.

    My questions are: 1) is due to malware/spyware and how to remove the noise. (2) including antivirus/anti-malware/anti-spyware will better protect my MBP.

    Thanks for the tips.

    Remove Avast correctly

  • I suspect that there is spyware on my Mac.

    Today I used internet banking, and this evening I received an email claiming to be from this bank.  It may have been a coincidence, but can advise you on how to clean my Mac of spyware, just in case?

    It was a phishing attempt; not more, not less.  Unless you recently downloaded something of a torrent or a comprehensive download site, or recently let someone away from your computer, it is highly unlikely that you have any malware/spyware/adware on your computer.  If you wish, you can download Malwarebytes' Anti-Malware for Mac.  It was developed by an employee trust and respected here.  It's a simple, non - intrusive program that removes malware known/adware from your hard drive.  That's all that.  It does nothing and is not take anything else.  That being said, I don't think it's necessary here, but if you want to do it for peace of mind, it wouldn't hurt anything.

  • Y at - he shortcut keyboard to take a screenshot and at the same time put in the copy/paste buffer

    My question: is it keyboard shortcut to take a screenshot and simultaneously place the content in the copy/paste buffer, rather than a file?

    If not, is there a shortcut miss me.

    My current approach is Cmd-Shift-3 or Cmd + Shift + 4, take the screenshot, open in preview, select all, copy, return to remove Word, paste, the screenshot file, then repeat. There must be a more efficient way to work.

    Thank you

    Mike

    Mac keyboard shortcuts

    To save your screenshot in the Clipboard instead of a file on your desktop, use the command-Shift-Control-4.

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