RDP-XF300iP dock does not connect

Someone at - it a fix for the rechargeable dock on the RDP-XF300iP? Both my iPad, iphone, ipod and every family members music source does not charge. The Audio System docking station is plugged into my kitchen counter and has not been moved since I put it there the day it was bought. This pretty much makes this useless device for me since the FM on the radio has incredibly bad static... it it not by a computer, switch light, TV or other electronic device. It is, however, in front of the exit that I tried to plug it into a different plug but still the same response. Not only does the device not load, it captures not Pandora or music on my devices.

I LOVE or LOVED this system.

Please read and answer.

Deborah

Hello Deborah,.

Welcome to the community of Sony.

Make sure the iPod/iPhone/iPad is firmly connected.
Make sure that the AC adapter is plugged firmly.
Make sure the iPod/iPhone/iPad is compatible with this unit.

Ensure that the iPod/iPhone/iPad is updated with the latest version of the system software.
Extend the antenna on its length and guide to get the best reception.

Follow the steps mentioned on the link below to fix the problem with static noise from the docking station.
https://us.en.KB.Sony.com/app/answers/detail/A_ID/34979

If the problem persists, the Docking Station will require repairs.

You can run the query service from the link below.

https://eService.Sony.com

If my post answered your question, please mark it as an "accepted Solution".

Tags: Sony Products

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