Re: CD will not play error Code 19 on the Satellite L series

I can't get to run drives and on the study of the material in windows I get the following message: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)

I tried the Vista driver update utility, but he told me that the driver for my CD was the most up-to-date.

I can't use a spare drive because they will not work.

Any ideas?

Try to remove the CD/DVD filters in the registry.
When the associated CD/DVD (such as iTunes, Nero, virtual CD software), the software is installed, they install filters in the registry, which can cause compatibility problems.

(1) run Regedit (start-> Run-> Regedit)
2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
(3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
(4) restart.

If your CD/DVD programs stop working, you will need to reinstall them (preferably with an updated version).

This utility can remove the filters for you:
http://www.CSD.Toshiba.com/content/support/bulletins/su2065061/RmvFltrs.exe

Tags: Toshiba

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