Re: DVD drive hardware error - what is gravity?

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• No access to the DVD drive - 38 error code

  Update Driver published 07/07/08 to 23:59 has been installed on my system as made by Toshiba Tempo but rebooting my machine, I get error 38 (according to Vista) that prevents the new driver installation as the old pilot is resident in memory... ?? Effectively, this means that I can't access or see my DVD player more in other ways than in the page Manager devices Control Panel. Option driver restore is not available, perhaps because it was an update of the firmware. The message on the device properties page is as follows:

  Windows cannot load the driver for this hardware device because a previous instance of the device driver is still in memory. (Code 38)

  The installed updatre was frmwre-20080707134447. It includes an Adobe document that tells you what to do and how to ensure that your drive needs to be refreshed, which was easy to follow and loose my machine.

  I tried to uninstall the device and the driver, but whenever I have to reload the same error occurs.

  I'm really impressed and quite embarrassed, because it is a recommended Toshiba firmware update done using their system of Tempo, ideas or advice welcome.

  Thank you

  Matt

  Hello

  Do you see a CD/DVD drive in Device Manager?
  If so, then remove it from the list of devices.

  Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  Finally restart the laptop and check if the CD/DVD drive would still be functions

  Further details can be found here:
  http://support.Microsoft.com/kb/270008/en-us

• Code 19 No. DVD Drive... what happened?

  With the help of Windows7. "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  That's happened since I turned the pc off and turned it back? I can hear the DVD player running, however, the CD player shows, with a yellow triangle, on the Hardware tab, but it does not appear on the "computer" tab How to fix? It worked fine one day and does not work the other... very frustrated!

  Hello

  References to Vista also apply to Windows 7.

  19 code means there is a driver conflict such as two devices attempt to use the same resources.

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.

  Normally the above will solve this problem otherwise working your way down through them, even if you did
  them before.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  Hope these helps.
  Rob - bicycle - Mark Twain said it is good.

• Windows 7 PE USB, CD/DVD driver required error detection not

  I try to install Windows 7 Home Premium with a USB 2.0 with the placed using Rufus .iso image file. -Sha1 hash is checked if the .iso image file is not corrupted and I get the infamous error of necessary the CD/DVD driver. However, any USB I put in any port is not recognized, when I go to browse. All that I can see is the boot X:\ drive, nothing else, so even if I get the drivers on my USBs they will not be detected at all. I tried to move the USBs to different ports, nothing helps. The USB ports work because my keyboard works, so what's the problem?

  Motherboard is MSI Z170A Gaming m5, trying to do a clean install of Windows 7 on SSD, but it won't let me even go beyond the section missing drivers. Extremely frustrating.

  What I ended up doing was turn off all other bootable devices on my bios and install an MSI tool called win 7 smart tool that installed the drivers on my USB in case children, everyone has the same problem. I do not know how fix it actually since I applied two patches at the same time, but I guess that's the thing about the pilot.

• CD DVD drive receive error code 39

  I have a new Dell 1525 with vista.  The shows of cd/dvd drive in Device Manager and properties gives the following error:

  Drive: TSST corp DVD +-RW TS - L632H ATA Device

  Windows could not load the device driver for
  This material.  The driver may be corrupted
  or missing (code 39).

  Drive does not appear in my computer.

  I tried to reload the driver from the rack in the search on the web with no luck.

  Still got the same error.

  What to do next?

  
  

• I tried to install Windows 7, but the DVD driver search. What should I do now?

  Processor (AMD FX8150) put up-to-date and RAM (4 new 1 TB HDD in RAID 10) everything elase is, that ran windows 7 Home premium 64-bit

  Try to install OS and met the apparently common request for the DVD driver

  If you have several in-house storage devices, disconnect all but the target storage device where Windows 7 is installed. If Windows 7 is installed successfully, you can attach additional storage devices.

• Satellite A50-104: after DVD drive upgrade - error IDE #1

  Hello

  I have a Toshiba satellite A50-104 and to replace the SD - C2612 DVD standard player for a NEC ND - 6750 A DVD Writer but after reinstalling the drive and turn it on I get a message of ERROR IDE 1 before windows XP starts up and the drive is not recognized. I tried to detect the drive by using the Add Hardware Wizard, but it does not detect.
  Can you please help.

  Regards Gary

  Hello

  I'm not sure but I think that the Toshiba DVD r /-RW / RAM (number P000399450) drive must be compatible with the Satellite A50.
  It is also called DVD Super Multi drive, UJ-820BTJ6-A (G8CC0001S210)

  I found it on this page:
  http://www.impactcomputers.com/p000399450.html

  But generally the best way to control the compatible parts and devices is to contact Toshiba service partner in your country.
  Here, you will get all Hamade on the right parts.

• CD/DVD drive does not

  Had to reboot the system and then the CD/DVD drive has stopped working. No display of D. fact the Diagnostic reader and came with an error of the DST.

  Hello

  1 how long have you been faced with this problem?
  2. don't you make changes on the computer before this problem?
  3 are you making reference to the CD/DVD drive by referring to D drive in your message?
  4. What is the brand and model of CD/DVD drive?
  5. what happens when you try to play any CD or DVD? You receive an error message?
  6. What is the status of the drive in Device Manager?

  In response to the questions above could help us help you better. The following article can help you to solve this problem.

  How to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD

• Add/Remove components error and DVD driver error: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  Original title: Add/Remove components error and DVD driver error

  Yesterday, I removed several components of windows to attempt to clean my cpu. After the reboot, I noticed that my DVD drive disappeared. I tried to update the driver but told me I have the most updated version, I uninstalled and reinstalled the drive, but I still get the same error. Under Driver Details, it shows that I have a lot of drivers for my Phillips DVD player. However, the status of the device is the following: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) Click Troubleshoot to start the troubleshooter for this device. I've done the troubleshooting, and the two options has not fixed the problem.

  Then I tried to add windows components that I removed, thinking maybe that was the problem. However, when I try to add them, I get an error message that says: 'Setup cannot copy the file zClientm.ex_' it shows the location of this file as being in windows/i386, and of course, the file is located in this folder. So when I go to browse to locate the file, I find and click on it to open it, but I keep getting the same error message that the file is not found and Setup cannot continue.

  I realize that this problem seems very rare and weird, but any help at all would be appreciated. Thank you.

  Hello
   
   
  Code 39: Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39)

  Explanation of error codes generated by the Device Manager in Windows XP Professional http://support.Microsoft.com/kb/310123

   

   

  Method 1.
  Microsoft Automated Troubleshooting Services scans your computer and detects that the root causes of common problems, then automatically solves the problems that he finds and offers additional resources if the problem is not resolved. Click run now in the article below.

  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

   

   

  Method 2.
  Also, try the methods listed in the section below and check.
  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.Microsoft.com/kb/982116

   

   

  I hope this helps.

  Thank you, and in what concerns:
  Shekhar S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.
  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Satellite SA50-110 - IDE #1 error after the insertion of a new CD/DVD drive

  Hey there!

  I have a Toshiba Satellite SA50-110 portable psa50e.
  I have built in a new dvd driver and after I restarted my laptop

  I get the message IDE # 1 and I can't use the driver. I read in some forums that I probably need to update my bios. I do it. But the error continues.
  Can anyone help please?

  I am that all readers of optical discs aren't for each laptop model. The problem is: assignment of pins. Therefore, it is very important to use compatible hardware components.

  In my case the problem is compatibility.
  With the SA50-110 Satellite, what can I use?

  Sorry for the long talk and bad English :-)
  Thank you

  Help please

• my cd/dvd drive is corrupt error code 39. My computer is vista syatem. I can't download any software. Help, please

  Hello please help retorw my Cd / Dvd drive because it is corrupt and the error code is 39. Now, I can not download any software from a disc. What should I do?

  Hello

  I suggest you to follow the steps in this link and check if it helps:

  http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-hardware/driver-is-missing-or-corrupted-error-code-39-USB/6aeba33e-07fb-446e-9602-2fcc4b8103a9

  It will be useful.

• CD/DVD drive does not work. Error code: 39

  Original title: CD/DVD, HELP! Help! Help!  PLEASE, I BEG YOU!

  My CD/DVD drive is not reading any CD that is placed in it.  It allows you to work just fine now nothing at all, it's not same playiing or read the installation CD "s provided with the system and they are all scans CD that came with the computer when I bought it."  I am even unable to reinstall the drivers or anything else that I've seen a code # 39, I have no idea what it means.  I have never added any hardware, I installed my old program of words on this computer which is my original windows xp, but when I installed it it never gave me any problems.

  I NEED HELP, HELP AND HELPS TO SOLVE THIS PROBLEM, IT'S THE SECOND TIME I CAME TO YOUR SITE, AND I HAVE NOT RECEIVED ANY ASSISTANCE, I'M TRYING A SECOND TIME!  Help! Help! Help! PLEASE!

  Hello

  What happens when you try to reinstall the drivers? You receive an error message?

  Step 1: Run the fix it tool in the following article and check.

  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Step 2: Perform the System Restore to the date where the CD/DVD drive was working fine.

• Satellite L300-1BW - 19 on CD/DVD drive error code

  Hello people, Satellite L300-1BW my wife lost her DVD player - manager of material properties gives the following error:

  "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  I tried to uninstall the DVD driver, then reboot to let her re - install, but it still comes back with the same defect :-(

  Any ideas anyone? ?:|

  Hello!

  Try to delete upper filters and lower, as in this Knowledge Base article Microsoft has offered:
  http://support.Microsoft.com/kb/314060

  (1) run Regedit (start > run > Regedit)
  2) navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class {4D36E965-E325-11CE-BFC1-08002BE10318}
  (3) in the right pane, delete the "UpperFilters" key and delete the key "LowerFilters".
  (4) restart.

  Good bye

• Satellite 2430: CD/DVD drive does not work - i/o error

  Hello all Toshiba people.i have recently bought a Toshiba Satellite 2430 for a very good price. One thing the carpet * a DVD - ram Uj - 810 drive does not work when I put in any type of cd or dvd, I get this error
  F:\ is not accessible.
  The request could not be performed because of an i/o error.

  I talked to my local computer Wizz and does everything that he suggested to the letter and still the same problem. He suggested updating the bios drivers and the only way to do that is on a disk drive that she cannot take the an or a CD or dvd drive is not working. Can you please help me!

  Begging you a lot
  Michael Borger

  In my view BIOS update will not change.
  I assume that the reader has worked in the past with the same BIOS version
  It is a drive hardware problem or some registry keys are corrupt.

  I think that it s a hardware malfunction may be a matter of lenses.
  But try this;
  Remove the drive from Device Manager and shut the laptop computer. After restarting again the operating system should recognize the drive again. Then you can check the functionality.

  Otherwise, you can remove the disk from the laptop, and then start the laptop without the drive. Then stop the laptop, put the drive in the notebook and start over.
  The firmware should again loads.

  But if these procedures help t, I don t see it differently as for replace the drive

• Equium A100: CD/DVD drive wont read - D:\ error message is not accessible

  Hello.

  My cd/dvd rw drive will not read certain DVD/CD-ROM. I bought my equium (A100 I think) laptop, nine less than a year ago and have had this problem since I got it. The disk which do not work on the laptop work fine on another pc / dvd players, if the disc is not defective. At first I thought that it would be a driver issue because some of the disc worked fine, so I never got the laptop back to the store I bought.

  A message appears "D:\ is not accessible. The request could not be performed because of an i/o device error".

  I recently just got internet installed in my house and I went to the toshiba site to see if there are newer drivers that would solve this problem. I downloaded a bios update and an update of dvd ram and installed, but am still having the same problem.

  Can someone help me cause am totally stuck on what to do now.
  Thank you.

  Hello

  As you have probably not known the CD/DVD drive support not all backgrounds.
  In the user manual, you will find a list of supported CD and DVD

  But I assume that you are the reader cannot read certain media because of the impure registry as this other thread mentioned:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=24203&MessageID=88868

  Please check that the user holmdps has solved this same problem.