Re: Failure black ink

I'm trying to fix a friends printer.  It is a Photosmart C4680

Black ink does not print (there are about 1/3 of a cartridge of ink left and it is an original HP cartridge.

When I print colour only blue draw (I even printed a picture and it only printed blue too).

My friend says it all started when he tried to print on a paper for the printer.  When I print it goes through all the motions and publishes a document, but it is empty (except when I print in color and it's blue).

I've done the troubleshooting, clean the print head, etc.  No change.

Thanks for any help.

The likely cause would be dried out after a left carriage jam cartridge cartridges not clipped for an extended period.  I suggest you go through the steps of troubleshooting in the paper here.  If the steps it do not solve the problem cartridges are probably the problem.  You could pay off the print head on a damp cloth - for the color cartridge gently, a good cartridge would have heavy tasks of cyan, magenta and yellow.  The cartridge you have is likely to have only a task of magenta and yellow, with a strong task of cyan.  The black cartridge is similarly likely to not having a strong black stain.

If the steps do not resolve the problem, you can have success soaking the ink cartridges in 1 "hot water, nozzles down into separate cups of water for 15 minutes.  After letting it soak gently dry the electric contacts with a lint free tissue.

Tags: HP Printers

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