Re: HP Support Assistant is grayed out

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• ProBook 470 1: HP Support Assistant is grayed out option ' Check for updates now ".

  My laptop is running HPSA worm 7.4.45.4. 'Check for updates now' tab updates from HP is greyed out. In addition, the HPSA informs me that "the last check for HP updates: never" even if the regular time for the update check has come and gone.

  The last update notification was received more than 12 months ago, while the laptop was under warranty. The warranty has expired and I was wondering if this could be the cause of my not being able to check updates 'Check now' or at a scheduled time. Tried to contact HP support, but unless you are under warranty or you have a service contract, it is not possible. Does anyone else have this problem?

  N ° it has nothing to do with the status of the guarantee. This will work even if the warranty has expired. The only thing that should be available is updated for your laptop.

  Uninstall the current HP Support Assistant verfsion located on your laptop.

  You can download the appropriate version of the OS for your laptop in the following web document.

  http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html?JumpID=va_r602_us/en/any/PSG/pl_ot_ob_ds_pd/hpsupportassistant_cc/DT#.VTuNfiGqpBc

• HP support assistant options greyed out

  When I went on the support Wizard to check the updates option is grayed out. So was the option "Refresh" in the main screen. I recently installed a upadate it took several tries

  Here's what I see

  Hello comrade23,

  We need to know what model number HP computer you have and the operating system please.

  If it's a laptop, the number will be inside the battery compartment.

  Also the image you uploaded is not displayed again, it will take several hours for the server to allow for security reasons.

  I'll check back later to view your message again.

• "Remote assistance request" grayed out in Windows Live Messenger 2011.

  Original title: through problem Messenger 2011 Remote Assistance.

  Remote assistance to help a friend with new laptop Win7Pro. I have win7 home premium 64 bit. Worked fine until I decided to update its IE9 browser. When you try again remote assistance, it wouldn't let me to request control of his computer. The button is grayed. Worked fine until upgrade. I have not uninstalled IE9 still hoping, it's just something as simple as a change of setting. Someone knows something about it.

  Hi Harley,

  When you face issue in Windows Live Messenger, I recommend that you post your question in Windows Live Solution Center for assistance.

  Portal Messenger

  Hope the helps of information.

• Want 700: support assistant unknown error

  I need to contact technical support about a problem starting, I'll have a new 700 enviously.  With the help of Support Assistant, I fill out the form to contact technical support by filling out my contact information and description of the problem, but when I submit it, a popup indicates that an unknown error has occurred.  Y at - it another way to get technical support by phone or email?

  None of the links I've tried (tens, it seems) connects me on phone or chat or direct email to technical support.

  Technical support for the country where you're:

  http://www.800-numbers.NET/HP/

• I used migration assistant to transfer to new mac external hard drive. All files seem to be there, but when I tried to add a comment photo to FB, photo albums of library and events have been grayed out. How can I fix?

  I used the migration assistant and an external hard drive to transfer everything from my old macbook pro to my new. All files appear to have burst, but when I wanted to add a comment of the photo on FB, the library is grayed out and the album of events could not be considered. Any ideas how I might solve this problem?

  Use the media browser - towards the bottom of the download on the left window under media ==> photos ==> Photos

  LN

• Hardware virtualization grayed out, want to keep support of fingerprints

  ProBook 4530 s

  Win7Pro 64-bit

  ProtectTools SM v6.00.888

  Validity, fingerprint sensor fingerprint driver v4.3.117.0

  BIOS F.09 13/05/2011, I think that there is a new but is not the fix somewhere else?

  Hello

  what I want to do is turn on hardware virtualization and support the connection of fingerprints (which I think should HP ProtectTools).

  AFAIK the ProtectTools are responsible for partially locked the BIOS settings, which makes some gray and unclickable (including virtualization). I think that to uninstall HP Protecttools, made available the options greyed out, but removed the ability to connect on windows through fingerprints...

  So is it possible to get virtualization and prints digital connection work? Thanks for your time

  Solved

  I realized virtualization has been activated, even if it is grayed out

  So to activate, uninstall ProtectTools, enable it in the BIOS, reinstall ProtectTools.

• If the box in advanced running opencl is grayed out, it means my system does not support it and how can I solve this problem?

  If the opencl box is grayed out in advanced running in the preferences settings, does this mean that my system does not support?  If so, how should I do?

  Nice day!

  Here is a list of test GPU (series):

  https://helpx.Adobe.com/Photoshop/KB/Photoshop-graphics-processor-Troubleshooting-FAQ.html

  With regard to the minimum requirements of extraction:

  System requirements | Photoshop

  Kind regards

  Pfaffenbichler

• Enable 3D Support box grayed out for Windows Server 2008 R2 vm, not for the Windows 7 virtual machine

  Hello

  IM wondering why the 3D feature is not available when I select Windows Server 2008 R2 as a type vm.

  For testing purposes, I have created a machine virtual 64-bit Windows 7 and the 3D box is not grayed out.

  I wonder why this is the case?

  Welcome to the community,

  3D support are not available for all guest operating systems. Please press the 'Help' button to find out what OS comments are supported.

  André

• HP ENVY 23-d055: HP Solutions Framework Support wiped out my HP Support Assistant for Windows 10

  I recently upgraded my HP Touchsmart 23-do55 of Windows 8 to 10 of Windows.  I needed to update the drivers for my LaserJet and when I went to the drivers and downloads page, I installed what is called the framework of Solutions from HP Support. This framework has installed a new HP Support Assistant user interface that only shows the printers. It shows all the information to get support for my HP touchsmart, like to see updates HP, updates, Windows, etc. etc.

  How to get back my decision assistant in charge of Windows 10, and how can I have two attendants to aid (PC and printers) on my PC?

  Never mind. Now I realize that HP Support Assistant is more focused on the PC. The PC is just another device, so I need to open it to show my Windows.

  However, if someone in HP is reading this, it would be nice if the UI of HP SUpport Assistant was readable for older eyes. The new user interface uses a very small font in a grey color. It is very difficult for me to read.

• Hewart Packard 500-164: Original Boot Configurtion is grayed out in the configuration of the system on the general tab.

  Hello, I have 10 windows in a model of Packard Hewart # 500-164, and I can not exit Safe Mode.  When I go on Win + R and type in msconfig under secure boot it is unchecked but under general in selective Start Up the original Boot Configuration is grayed out and cannot uncheck.

  Hi @BreBruce-Tampa,.

  Welcome to the Forums of HP's Support. It's a good place to find the help you need, other users, HP experts and other support staff. I came across your post and wanted to help.

  Please go through support documents original boot use dimmed in Windows 10 configuration & Exit Safe Mode

  If the problem persists, I recommend you try to perform a system recovery that will repair the PC back to factory shipped settings.

  Perform a recovery of the system (Windows 10) HP

  If this link does not work, contact support HP phone to get recovery media to reinstall windows on the PC: HP Customer - Support Contact

  Note: Recovery will wipe out everything from the PC. If you have something important come into contact with some stores to get your backup data.

  I hope this helps. If you need assistance, please let me know.

  Kind regards

• HP6267c Support Assistant update problem

  HP6267c with Windows 7, Norton 360, Acronis True Image

  HP Support Assistant was working properly until I have been offered and accepted a Support Assistant update today. Now, I can't go in front of the opening screen. Clicking (gray) next, setting, either about has no effect. I've uninstalled and reinstalled the latest version several times, including the use of Microsoft Fixit for uninstall.

  I worked on a "blue screen" kick this PC, and sometimes it can only be started in Safe Mode, although it works normally now, if these problems may be related.

  Hello again hp6267c,

  Thank you for responding to my post, I'm glad to hear than the update of HP Support Assistant solved at least one of the questions. I'm you provide a document from HP support: Windows 7, Vista, XP Product Activation, which will explain how to reactivate your Windows 7 and why it is you are being invited for this key. You want to do before you get locked out.

  Now the update solved your HP Support Assistant may have solved the BSOD problem as well. If you still get this question once please re-post for additional assistance to be resolved.

  Thanks for posting on the HP Forums. Have a great day!

• iPhone 6s more 'Phone noise cancelling' setting Grayed Out

  I have a 6 more than 128 GB iPhone running iOS 10.0.2. I can't activate the 'Phone noise cancelling' setting in settings > general > accessibility > telephone noise cancelling because it is grayed out. I have attached a screenshot for reference.

  I've tried hard restart my iPhone (Home + Power button) without success. Any help is very appreciated! Thank you.

  

  Hey there, Stephen Bond,.

  Thank you for using communities of support from Apple! I see from your post that your iPhone more 6s on iOS 10.0.2 does not work as expected because the cancellation of noise from phone toggle is grayed out. I'll be happy to help you.

  First check to see if the hearing aid Mode is enabled in settings > general > accessibility > hearing aids. If this option is enabled, then telephone noise cancelling will be grayed out as you describe. If this isn't the case and that the option is grayed out, please continue.

  How to back up your iPhone, iPad and iPod touch - please backup your iPhone to ensure that your personal information is safe.

  Use iTunes on your Mac or PC to restore the iPhone, iPad or iPod to factory settings - this process will completely erase the iPhone to allow a new copy of the iOS to install. The first time, select "set up as a new iPhone. Once your iPhone is back to the home screen, check the setting of the new. If everything works as it should, use the "restore from backup" link in the section «Get help» If it is not, under the same article, "Contact Apple Support".

  Take care and have a great day!

• Notes 'float on top' is always grayed out.

  Hello

  I used to be able to put a note on a separate window and then "float on top. However, since updating to OS X El Capitan 10.11.6, it has always been grayed out. Even on the full notes window, I can't make it float on top.

  Is this a bug? Is it just my macbook? Or is there a way I can get 'float' on top working again?

  Thank you.

  Patricia.

  Hi patsoup!

  I understand that you have a question about the feature 'float on top' of the Notes app, and I'm happy to help you. How the works seems to have changed.  Now, rather than tearing off a note to display it in a separate window, you can double-click the note entry in the list to the left of the application Notes. Once a note in its own separate window, the menu item 'Float on top' becomes accessible.

  Notes: Notes from view

  Thank you for using communities of Apple Support.

  See you soon!

• I downloaded macossierra yesterday. Siri is asking me to allow location in settings and privacy, but I can't tick enable locations.  It is grayed out. help is needed

  I downloaded yesterday sierra of mac os.  However, I asked Siri what the weather conditions were in my position. She said that to go into the settings under Security and confidentiality and allow my place.  I did, but I'm not able to check the enable places.  It is grayed out.  Does anyone else have this problem.

  Hello dogsandcats,
  Thank you for using communities of Apple Support.

  I understand your message that you are not able to activate location Services within the parameters of security and privacy on your Mac. I know how it is important for you to be able to turn on location Services. When you go to System Preferences, then Security & Privacy, make sure you click on the padlock at the bottom left and type your admin password. Then you should be able to turn on location Services.

  On location in OS X and Safari Services
  

  Activation of location Services

  Follow these steps to turn on location services in Mountain Lion OS X or later

  1. Choose System Preferences from the Apple () menu.
  2. Click the Privacy & Security icon in the System Preferences window.
  3. Click the Privacy tab.
  4. If the icon of padlock in the lower left corner is locked (), click on it and enter an admin name and password to unlock ().
  5. Select location Services.
  6. Check the box "enable location services".

  Best regards.