Want 700: support assistant unknown error

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• HP Support Assistant fatal error 1603

  I have a 2 week old Envy 15-j151sa. This morning I noticed that an icon for HP Support Assistant had appeared on my desk, it did not exist before. I thought that maybe he had updated itself so I clicked on the icon, but as soon as he tried to open it it crashed. The message says "Error 1316 HP Support Assistant. The specified account already exists. Then followed another message "1603 Fatal error during installation". Windows Installer Help, msi.chm or MSDN for more information "then finally,-3.

  I tried to uninstall HPSA and re-setup, by using SP68201, but I just get everything above. That means "the specified account already exists." What account is this?

  Thanks for any help.

  Ok. I had sorted it. I used a Microsoft Fixit, uninstall and install Fixit. That allowed me to remove the offending are based of HPSA. Then, I was able to install the last sp68201.

• HP Support Assistant feature error

  Sorry to bother you...

  I'm having some problems with functionality, pictures attached for your reference. This error occurs after a power failure during execution, the HP Support Assistant HP Update. As you can see, when I move the mouse over the buttons, it says: "stop functioning, please wait...". »

  System information:

  Compaq Presario V3337 YOU

  MIcrosoft Windows 8.1 x 86 Pro update 1 (active)

  Best regards

  Brandon Lee

  

  TICORP wrote:

  Sorry to bother you...

  I'm having some problems with functionality, pictures attached for your reference. This error occurs after a power failure during execution, the HP Support Assistant HP Update.

  Hello

  I can't see the images (they must be approved admin). Power outage may cause unpredictable results a lot (even damage). Please download HP Support Assistant and intal on your machine anf then try again:

  http://WWW8.HP.com/us/en/Ad/Windows-8/upgrade.html

  Kind regards.

• How can I remove updates I don't want HP Support Assistant?

  I continue to receive HP Support Assistant pop-up windows that I've updated.  The only updates in there are 2 Optional updates install BING, I don't want to.  Is it possible to remove these 2 Optional updates, so that I only get pop up?  Thank you very much!

  It's as simple as 'right click' on the BING update and select "hide." When get you the update program, you will notice that the update of BING is not displayed.

• Two Pavilion computers: HP Support Assistant Server error

  Two Windows 10 machines fully patched and works perfectly.  It is three months, the other four months old and up to date to win 10 version 1511.  HP Support Assistant worked very right up until two or three days ago.

  On both machines, if I check the version of product updates, HPSA scans for a minute or two and then warns the following-'server connectivity issues were found.  Please try again later. "If I have HPSA will search for messages and updates, nothing happens except that the analysis runs and runs indefinitely.  If you stop the scan, closed HPSA but then re - will not open unless the computer is restarted.

  HP may have a server problem, judging by some of the other jobs on HPSA and scanning.  However, this type of problem has developed before (years), and that could be a problem of jamming one of the newest latest updates Windows or Windows Defender antivirus definitions.

  I haven't the time to uninstall the updates to solve problems.  I leave alone HPSA and see if that sorts it.  If this isn't the case, HPSA can always be uninstalled.  You can get updates from the driver through Device Manager.

  Very busy at work.  I'll check in a few days to see if someone has something new to report.

  Dave

  Just ran Support Assistant on two pavilions.  Connected to the server to check updates and device updates and messages.  Worked well.  In my case, the question seems to have been resolved - to that for now.

• get the last error of coming to the g4 pavilion 1210 hp support Assistant to laptop

  1. product name and number of :

  Pavilion g4 laptop 1210se

  2. the installed operating system:

  Windows 7 home basic 64-bit

  
  

  3. error message:

  (get the latest hp support assistant) the error appeared in the hp support assistant

  When I click and install the update it doesn't effect in case of error.

  4. all changes made to your system until the problem occurred:

  None

  
  

   

  Hello

  Try the following.

  Unless you still have the installer, download the latest version of HP Support Assistant from the page on the link below - download links are to the bottom of the page - and Save the installer to your download folder.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  Then, if you do not have an extraction utility installed, download and install 7-Zip.  Please note that If you have a 64-bit installation, download and install the Installer x 64 64-bit .msi on the link below.

  http://www.7-zip.org/

  Then, right click on the HPSA installer you download earlier, select Extract 7 - Zip, select the files, and then click Ok.  The newly extracted folder, right-click on UninstallHPTCA and select "Run as Administrator" - you may well see no progress of this attempt uninstalling, then leave the laptop at idle for a good 10 minutes before restarting it.

  When Windows has completely recharged, run Microsoft 'Fixit' on the link below again before trying to install the new version of HPSA...

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Kind regards

  DP - K

• Could not load the HP Support Assistant

  Dv6915nr Pavilion, Vista 32 tried loading HP Support Assistant, had "Error 1316. "A network error has occurred when trying read from the file C:\Windows\Installer\HP Library.msi to support Active" (after the restoration, the file does not exist)

  and: "error:-1603 Fatal error during installation." See using Windows Installer (Msi.chm) or MSDN for more information. "(There is no copy of the msi.chm on the C:\ drive)

  This machine also refusing a BIOS update, emphasizing the Admin rights, even if I was logged in as administrator and run the program with "Run as Administrator".  I can't access the BIOS screens during startup. Is this machine a case hopeless?

  See this space for MSI installer issues

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Never update a bios unless it's the only way to solve a critical problem, ever.

• 700 - 210xt: Error 1316 when trying to uninstall HP Support Assistant

  Hello

  My copy of the HP Support Assistant does not work.  I tried to uninstall it, download the latest version and install the latest version.

  When I go to uninstall the old version, I get the error message:

  Error 1316"the account specified already Exists.  Then, uninstall window goes back and then comes out with uninstall them anything.

  I read in another post on the HP forum that the Microsoft Fixit tool in this instance.  However, it seems that the fixit tool is not compatible with Windows 10.

  If I was going to come and just tried to install the latest version of tune ontop of the old version, it would work there?  Who would be wise?

  How can I uninstall the old version?

  Thank you

  Michael

  MrIntrbl7

  Hello Malygris1,

  With the HP Support Assistant, I didn't that my PC was still under warranty.  I find this contacted HP support by chat live last night, and they were able to solve the problem.

  The fix was using the HP Recovery Utility to access my recovery partition and re - install the version of HP Support Assistant provided with my PC.  Then we could successfully uninstall the old version and install the latest version of HPSA.

  Thank you

  MrInTrbl7

  Michael

• Support assistant install script error

  HP Pavilion DV - 7 1247dx,

  Vista Home premium.

  during the installation of support Wizard I get a script host error

  "library not registered. 8002801 D code.

  Program continues to settle, but not computer

  does not appear at the bottom of the support Assistant main window.

  HP Pavilion dv7-1245dx Notebook PC (PC x 64)
  Vista™ of MS Windows Home Premium 6.0.6002 SP2 Build 6002
  2 logical processors, 2 Lossnay, 2100 Mhz, AMD Turion (TM) X 2 Dual - Core Mobile RM-72
  BIOS F.49, 17/08/2009

  Hello

  Move everything you don't want to lose out on the external hard drive.

  If you use the disks created when first set you up the PC, then all of the programs that you installed after that point in time will be deleted.

  Using a power adapter to power your laptop is necessary while you do this.

  Once you enter the Recovery Manager choose Factory Image recovery and follow the prompts and wait. Once the recovery began not to interrupt or attempt to stop him.

  Best regards

  ERICO

• Error message when you use HP support assistant

  HP TouchSmart 520

  Windows 7

  When I try to contact customer support using HP support assistant, I get a message saying: "year error has occurred" and no phone number or other contact information.

  Hello

  Install the latest version can help:

  http://support.HP.com/us-en/document/c02028499

  Kind regards.

• Error message "HPSF.exe has stopped working" whenever I have open hp support assistant HP g6

  I have thought honastly this laptop couldn't be worse. I downloaded the latest version of the hp support assistant after resinstalling windows and all the other stuff of hp and when I try to get updates from hp it comes up with a

  error message saying "HPSF.exe has stopped working" from there he returns constantly with Deputy of support every time error begins.

  Windows 7 64 bit

  Please try to uninstall, download of the last being and resettlement.

  Here is the link to the latest version of HP Support Assistant:

  http://ftp.HP.com/pub/SoftPaq/sp58501-59000/sp58915.exe

  Here is the link to the latest version of the HP Software Framework:

  http://ftp.HP.com/pub/SoftPaq/sp59001-59500/sp59202.exe

  So here's a support document which guides you step by step: http://support.hp.com/us-en/document/c02435801

• How can I fix error HPSF.exe for HP support assistant?

  I have a HP Pavilion dv6 notebook.  HP support assistant has stopped working.  I get a message indicating HPSF.exe has encountered a serious error.  How can I fix it?

  Hello

  Try the following

  Firstly, uninstall your current version of HP Support Assistant using Microsoft 'Fixit' at the following link: this is particularly useful for correcting problems that may prevent resettlement on the machines running a 64 bit OS.

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  When this has completed, restart the laptop.

  Then download and install the latest version of HP Support Assistant of the page on the link below - the download links are to the bottom of the page.

  http://h18021.www1.HP.com/helpandsupport/HP-support-Assistant.html

  After installation, restart the computer again.

  Kind regards

  DP - K

• DV7-3060us: hp support assistant Error Error 1316 the specified account already exists win 7

  Try to uninstall HP SUPPORT ASSISTANT, HP ADVISOR, and then I was going to reinstall them.

  In windows 7, uninstall, I get the following error message:

  Error 1316 the specified account already exists

  What should I do?

  Hello:

  Try this:
  http://support.Microsoft.com/mats/Program_Install_and_Uninstall

  Concerning

  Visruth

• HP Support Assistant is not upgraded to a newer version. It-error

  HP Pavilion dv7-4295US, Windows 7 64-bit, error says: error when you try to install an update for HP Support Assistant version.

  I downloaded PC Speed Pro and ran it on my laptop. It came with several registry/disk errors that I then fixed.  I went back and downloaded the new version of HP Support Assistant and it downloaded and installed without error. The problem seems to be fixed.

• HP support assistant, could not be installed error"1603 Fatal error during installation".

  Original title: HP support assistant failed to install

  After the update for hp support assistant failed I uninstalled, downloaded the update & tried to reinstall. It fails to install... network error 1316.A reading from the file c:\windows\installer\hp support assistant.msi. Setup restores the action with error - 1603 Fatal error during installation, see msi.chm or msdn for more information. Help!

  Hello
  Is that the question is specific to HP support assistant?
  Method 1: Run the following fix - it:

  Solve problems with programs that cannot be installed or uninstalled:

  http://support.Microsoft.com/mats/Program_Install_and_Uninstall/
  Method 2: Verify that the Windows Installer service is set to automatic, to do this, follow these steps:
  a. Click Start, type services.msc in the search box and press ENTER.
  If you are prompted for an administrator password or for confirmation, type the password, or click on continue.
  b. in the list of Services, double-click Windows Installer.
  (c) in the properties of Windows Installer dialog box, click Automatic in the startup type list.
  d. click on start, click on apply and then click OK.
  e. start the installation of the software.
  Method 3: Unregister and register the Windows Setup program again
  See the following steps:
  a. Click Start, type cmd in the dialog box, then right-click on command prompt and click Run as administrator
  b. in the command prompt, type the following command:
  "MSIEXEC /Unregister." without the quotes and then click OK.
  Note: Even if you do it right, it may seem that nothing happens, or you can briefly see an hourglass.
  "MSIEXEC/REGSERVER" without the quotes and then click OK. After you run this command, the operation is complete.
  c. try to install the program and check if the problem persists.