Re: Load problem on Satellite Pro A300

Hi, I try to unravel a laptop from a friend and have hit a bit of the wall... Please someone help ASAP!

When I start the laptop the usual Toshiba logo and slogan appears, I then come to a black screen with two options;

1. run the Startup Repair tool
2 start windows normally,

above this it says that "windows could not start a recent hardware change or software could be the cause.

When I choose the option to run the Startup Repair tool, I come to another screen saying "windows is loading files...". "with a white bar, then charge I am taken to the Microsoft corporation with the common loading green bar loading screen, when it disappears, it takes a while to load but then shows the cursor and a while later, a gray background is also with a message box saying"the installed program cannot start. Click OK to turn off the computer. With this, is that the laptop is. the logo of HDD on the bottom of the laptop is constantly green at this stage.

If I chose to start windows normally, once more the usual Microsoft loading screen with the Green loading bar, it takes some time, but when it goes to a blue screen flashes and I can't see what it says because of flashing if fast, then got back on the screen with the two options mentioned above.

I have no recovery discs that I've seen mentioned and I do not think that my friends is, however I have given manual which seems to be no relief and a resumption of such product supplied with the laptop, I realize that this will completely factory reset laptop, however this will certainly make the laptop runs? Is it possible to save the data on the laptop first? Are there issues various solutions that can work or material that can be purchased rather than using this disk and data loss?

Any help is appreciated as soon as possible!
Thank you very much!!

Post edited by: Hobbsyyy

Sorry, but I didn't understand your last assignment.
You have the original installation disc of recovery?
You want to install the OS using this disc and have once again the factory settings?

Please note: when you start installation of recovery and before installation of operating system starts, all HARD drive will be formatted and all saved data deleted.

Tags: Toshiba

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