On Satellite Pro A300-13Y USB port problem

I have a Satellite Pro A300-13Y with 4 USB ports. The USB ports of two right don t work. I bought this phone recently (2-3 weeks ago). It has a Windows Vista Business SP1 on it. I put chip in utility installed on it, I checked the Device Manager and tried to find driver for it but I couldn't solve this problem.

So I called Toshiba service dek, they say that I need to install new standard to factory install to see if it can be solved. But I don t find it the best way and I have some applications installed on it and get some info on my laptop, so I would find another way to solve this problem.

Also, I think it might be a hardware problem. Can someone show the way in which I can find or fix this? I can also send it to guarantee, but I made a mistake and if there is not a hardware problem that I have to pay for it.

Hello

I know it s not the best way, but it's the only way to exclude a hardware failure. If after a recovery of the won´t of USB ports not work then you can send it to repair without being in doubt that they will charge you for the repair.

Welcome them

Tags: Toshiba

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