Re: Printer suddenly printing in purple or pink, not black and white or color

I have the same problem. I use a HP Deskjet 1000 (J110 series) number and product CH340A using Windows 7 on a HP Pavilion dv6 laptop.

When you use The HP Wizard to view the ink levels, it shows the color cartridge with about 20% left and black, 40%. I've done a 'clean cartridge' and then I printed a 'Diagnostic information' sheet. This fact sheet includes, among other things, a test print colors black, yellow, Cyan and Magenta, all who seem to be very good for me. I got a warning message now then that says I'm low on ink and should consider replacing the cartridge if see the shortcomings of the color.

So, if I'm apparently low ink:

  • Why the diagnosis show 20% and 40% still available?
  • Installed cartridges are original and XL versions and I don't have too many draws, so it shouldn't be there is still a lot of prints to go?
  • When I print the test on plain paper pages, colors are fine, but when you print on blacks of Advanced Photo paper HP out purplish. (I printed herein before photo with no problems)
  • If I need to replace the cartridges, what with 20% left or one black color with 40% left (to be noted that I print in purple instead of black)

I could assume that replacement cartridges would solve the problem, but I think I would be throwing money in the trash that further much ink in the cartridges and ink. Other solutions or suggestions?

Thanks in advance.

The black cartridge is not used when printing on photo paper as the black pigmented ink is not compatible with photo paper.  If black is printing purple on photo paper, it would be an indication that the yolk runs out.

I suggest you replace the color cartridge.  The ink level gauge is an estimate, and if you got the first low ink warning on it would be an indication that the cartridge may be empty.

Tags: HP Printers

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