Re: R400/T400/T500/W500: display driver crashes "amdkmdap."

Similar Questions

• R400/T400/T500/W500: display driver "amdkmdap" hangs

  Summary: Lenovo ThinkPads with switchable graphics (R400, T400 and T500, W500) have problems of usability under Vista and using external monitors. More than six months, users have been plagued by frequent Windows crashes. During this time, Lenovo will not expressed complaints and reports available. The end of April 2009, Lenovo has solved a lot of problems by releasing a new official driver. However, several problems, including serious, remain as of today. Lenovo said to work actively on the issues pending (without results so far).

  Important information for users: If you experience any of the problems reported here, then Lenovo will advise you to call your local Lenovo support. Application that a case is submitted to engineering equipment. In particular, you should ask "a case CMVC to be created and degenerate". These "code words" ensures that your case be treated correctly.

  Old description of the problem

  On Vista 32 and Vista 64, the "amdkmdap" ATI display driver hangs when an external monitor was active before OR an application (game) using the DirectX technology is used. The user receives usually few messages called "Timeout detection and recovery" (TDR) of Vista:

  

  (Click here for an explanation of the message from Microsoft)

  Sometimes, amdkmdap falls down several times in a row. Then, Windows crashes with a so-called "BSOD", probably resulting in a loss of data. Generally, Windows detects "atikmpag.sys" as the driver to crash. Instant restart sometimes also independent from the front THAT TDR crashes. In such a case, no BSOD is displayed.

  The following video illustrates the phenomenon: http://www.youtube.com/watch?v=LBX9QsCmrpY

  Above this behavior has been confirmed for the following ThinkPad models: R400, T400 and T500, W500 (see below). Problem reports that symptoms are often related to play games or the laptop being docked and the external monitor connected via DVI.

  However, the presence of these two conditions is not necessary to trigger the accident to the driver:

  1. There are reports where no dock was involved and the external monitor is connected directly to the laptop VGA port.
  2. In addition, there are reports where the laptop is docked and an external monitor is connected to the DVI port.
  3. So far, there were no reports related to a monitor connected on the display Port that is available on some models. (Perhaps because this port is not used.)
  4. There are a few cases where a dock, or an external monitor was involved.
  5. Some games with reliability triggers the crash.

  Steps to reproduce

  While initially (around September 2008 - October 2008) the accident can be triggered easily, the situation is now (December 2008) more complex. Accidents happen again, although there is no clear model more. According to various reports, the crash of display driver can be triggered as follows:

  • The output of the mode standby
  • Watching a DVD.
  • Playing one of these games: Fallout 3, Bioshock, Team Fortress 2, Knights of the Old Republic.
  • Arbitrarily during the normal work. A normal working day, the problem occurs at least once.

  Other issues

  Here are several questions that seem to be related. More information can be found in other posts in this thread:

  • The laptop screen or external monitor works at a low resolution after the release of the standby mode.
  • After the connection, both monitors flicker when the screen resolution setting.
  • External monitors can be activated using Presentation Director.
  • The external monitor is empty after the connection or disconnection.
  • There are a few reports on the accidents of display driver on computers running Windows XP.
  • Switchable graphics drivers more than 2.5 GB RAM usable under Vista 32 (or 500 MB - 1 GB less than usual).

  Workarounds

  Lenovo has released a new "trick" document that provides a link to a new driver. Get it here , but be sure to read the instructions!

  (Old advice follow below the line. Think of them as obsolete.)

  ---

  Here are some tips that could make the problem happen less often. I have not tried all the. However, a. and b. have improved the situation for me; your mileage may vary.

  A. Si you don't have to use an external monitor, then move to the Intel graphics card for now.

  Otherwise:

  B. make a few changes to your system:

  • Disable Aero.
  • Create a new profile in the Manager of power supply with the following parameter: when running on AC, turn off the screen after 40 minutes. (And therefore, the laptop less frequently between standby mode.)
  • Install the latest graphics drivers.
  • Install the newest BIOS.
  • Install the latest Hotkey utility.
  • Install the latest drivers.

  C. disable switchable graphics in the BIOS setup and install the drivers from ATI modded (see zilla poster in this thread for instructions).

  The last solution (c.) has been confirmed to work reliably by several users. However, as a result, you use drivers that have not been tested by Lenovo. It is possible (but not likely) that damage the results by doing so. In addition, it may be difficult to install a Lenovo driver that solves the problems reported here. Finally, you cannot use the energy saving Intel graphics. Thus, you must use this workaround only if you know what you're doing.

  The programs can be downloaded from the following locations. Note that update system not always immediately offers you the latest versions.

  • R400 and T400 users: go here.
  • W500 and T500 users: go here.

  User opinions

  • "Is there the chance that this will be fixed, or should I just get used to my machine"post work-class"crashing regularly?
  • "I [am] thought on the point of selling my w500 if this problem will not be fixed in the coming weeks".
  • «I've got a T400 w / Vista 64 and I'll tell the switchable drivers on it S [*] K bad.»
  • "Unfortunately for Lenovo, our IT Manager is the point allocation of a new and rather important agreement company for the PC of our entire organization, which included a deployment of many new PCs for 2009." The contract would go to Lenovo. He mumbled something on HP when I asked him about the State of things with my PC... [O] your firm is responsible for COMPUTING decided to refer all the defective Lenovo for a refund and replace them with HP. »
  • 'It's a Lenovo person paying attention [?]
  • "I got angry with ati and lenovo.
  • "There are no new drivers and no ETA for a fix."
  • "ThinkPad is supposed to be good, so you would think that he would have a problem like this."
  • "honestly it's totally unacceptable that lenovo has done nothing this long. I paid extra to get the ATI card, and now I can not connect my laptop to an external monitor without it crashing. I've probably will eventually sell the laptop soon because using an external monitor is extremely important to me and lenovo seems not to care about the situation of fixing. »

  Update:

  -Lenovo support informed me today (2008-10-24), they are working on the problem.

  -changed topic (was: Major problems with ports, DVI and a T400) to take into account new information.

  -changed the message body in order to take account of new information

  
  

• R400/T400/T500/W500: Video - Switchable graphics - NEW questions with 8.752.4 drivers crashes on the side of Intel

  Hello Mark,

  The issue of consumption and the brightness of the power is indeed a party! However, GPU accelerated browsers (Firefox 4 and IE9, crash when running on the Intel IGP. Current browsers to run with the ATI card does not show this problem. Here is a report of Firefox 4 crash when running with the Intel card:

  AdapterDeviceID: 2a 42
  AdapterVendorID: 8086
  Add - ons: [email protected]:1.0.3, {972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0 b 7
  BuildID: 20101104142426
  CrashTime: 1289928337
  EMCheckCompatibility: true
  FramePoisonBase: 00000000f0de0000
  FramePoisonSize: 65536
  InstallTime: 1289581711
  Notes: AdapterVendorID: 8086, AdapterDeviceID: 2a 42

  ProductName: Firefox
  ReleaseChannel: beta
  SecondsSinceLastCrash: 140
  StartupTime: 1289928336
  Theme: classic/1.0
  Ramjet: 1
  URL: jar:file:///C:/Program%20Files%20 (x 86) /Mozilla%20Firefox%204.0%20Beta%207/omni.jar!/chrome/browser/content/browser/aboutSessionRestore.xhtml
  Seller: Mozilla
  Version: 4.0b7

  This report also contains technical information about

  
  

• R400/T400/T500/W500: Switchable graphics issues with Win 7

  Based on the experiences of the wire on switchable Vista graphics driver issues, I here starts a new switchable graphics related to Windows 7 (any SKU) records. Please keep the Center wire and clean up your language. IE: problems related to the XP or Vista are not the subject here.

  I made the switch to Win 7 64 and so far, it is an improvement in the "switchable graphics" - zone. But I have seen some issues:

  • Energy consumption is much higher than under Vista 32. It seems related to a problem in the management of the switching power of graphics adapters: see the thread by roteiro.
  • On my external display of Dell, I sometimes watch "pixel noise". In certain areas of the screen pixels flickering in different colors.
  • Could be related: hang after the release of the standby mode
  
  

• R400/T400/T500/W500 - problem with Intel GPU 8.752.4 with Win 7 SP1

  Windows 7 SP1 was released to TechNet/MSDN subscribers (which includes the dreaded KB2028560 update)... Hope Lenovo Gets a hand on it and start working on the new drivers.

  
  

• HP Envy 15 Display Driver crashing into some games

  Hello

  Since I bought the HP Envy 15, I had problems with the AMD display driver. First of all, I went to fixed graphics in the bios. When I use the AMD GPU, I have random crashes while playing a few games (only tested Minecraft that runs on Java). I have the latest version 64 bit java, so this isn't the cause of this problem. Accidents appear at random times with no errors except the bubble "AMD display driver crashed and successfully recovered" to appear at the bottom right. When the driver crashes, I have to restart all programs that use the GPU because they do not work properly unless I have restart them. I have already discussed this problem with the HP Instant Support (Chat ID: 39947114) and I was told that the R & D of HP will be notified to soon release an update of the driver. I don't know if the R & D was notified or if the driver is going to get an update. If all goes well, there is a solution to this problem.

  Spoiler (Highlight to read)

  Product number: A9P60UA #ABA

  OS version: Microsoft Windows 7 Home Premium, Service Pack 1, 64-bit
  : Processor Intel® Core™ i7-2670QM 2.20 GHz, Intel64 family 6 model 7 Stepping 42
  Number of processors: 8
  RAM: Mb 8139
  Graphics card: AMD Radeon 7690 M, 1024 Mb, switchable with Intel® HD Graphics Family.
  Motherboard: Hewlett-Packard, 1688

  BIOS version: F0.9

  : Java Java version "1.7.0_09".

  Product number: A9P60UA #ABAOS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64-bitProcessor: Intel® Core™ i7-2670QM CPU @ 2.20 GHz, Intel64 family 6 model 42 Stepping County of 7Processor: 8RAM: MbGraphics card 8139: AMD Radeon 7690 M, 1024 Mb, switchable with Intel® HD Graphics Family.Motherboard: Hewlett-Packard, 1688Bios Version: F0.9Java Version: java version "1.7.0_09".

  Thanks in advance.

  After the recommendation from someone, I installed the Drivers UNIFIL of Leshcat and noticed significant performance improvements. They also set the crash issues I had with HP drivers. If anyone has problems with AMD + Intel graphics cards, I recommend a look at the drivers of UNIFIL.

• My display driver crashes

  My computer screen goes black. the back light, for about two seconds and saying my display driver crashed. I just had a new hard drive put in because my only original died. If anyone can help. I have a Dell inspiron N5010 with windows 7.

  If you haven't already done so, go to the Dell for your PC support site and download the latest video drivers supported for your specific PC on their part.

  Install them according to the instructions on the site and see if that helps.

• Display driver Crash on Surface Pro 3 i7 HD5000

  Used to work GREAT on my 3 Surface Photoshop Pro. Suddenly in the last week the display driver crashes with the hanging of sniffer GPU, and there is more no touchscreen support in Photoshop. What could happen? The only thing I noticed on my machine to update was Photoshop.

  Just a quick note to say that we're investigating this now (see the above Kevin post) and I have contacted Intel and MS so that we can work together to try to minimize this problem for users.  This question is very similar to what we have seen in the past on the old systems of Surface Pro 2.

  With a little luck, we will have a solution or the solution in place until the updated drivers are provided by default in the operating system, install on these devices.

  Thank you

  Adam

• X 201 display driver crashes

  Hello world

  I have a problem with my computer laptop lenovo x 201. In the past 1-2 months, I lived when I watched youtube videos of random diversions. I have an external monitor connected to my laptop and randomly, the screen becomes black (as it is disconnected) and after some time, the image appears again and I got a message that crashed the display driver and its recovered or something like that. In any case, after that, the computer runs very slowly or freezes. Even if I try to shut down windows, is not complete the closure. The bluetooth light stays green and I hear a noise from the hard drive. In the end, I have to press the power button until it stops completely.

  Have you noticed something similar? Is there any solution for this? I have windows 7 x 64 SP1 and the latest drivers of lenovo.

  Thank you

  Razvan

  
  

• Conflict of ATI with Windows, leading to the display driver crashes

  I have a matter of course on my new system. At first, I thought it was the video/hardware related, but now I'm leaning towards whether a conflict with Windows. However, I have no way of tracking it.

  Question: my screen is going to die randomly when running intensive applications Aero, games, etc. Everything will work fine for a while (anywhere), but then the clicker from desire to screen and the display will be turned off. On the screen, I see a series of vertical bars of white with a color background. It does not seem to lock the computer, as I hear it still go sound background for once; the computer restarts finally if I leave alone long enough.

  This is all performed on a new install of Windows 7 x 64, Vista Business 64 upgrade. Temperatures on the map of all read as usual and there is no errors appear in the event viewer after that I reload. Apart from the critical error "unexpected stop.

  When this first started happening, I contacted XFX Support for the video card. They had me uninstall the ATI drivers, run driver Sweeper and reinstall drivers. This seemed to solve the problem until Tuesday, when Windows Update installed KB977074 - a completely independent update of video - and then errors started happening again.

  After an adjustment with the restoration of the system, I tried to format the drive and start again. After getting Windows 7 x 64, I started to install programs one by one, checking after each installation to see if I could create the error again. Everything was going well until I reached a program that Basic Visual C++ 2005 Redistributable Package (x 86) installed. Once the error began to occur after that, I uninstalled programs and did a system restore before installing the package.

  The computer had already installed the C++ 2008 (x 64) package, and has worked once the 2005 32-bit package has been deleted. However, most of the programs that I want to use, and most of the GAMES for that matter, require the package of 2005 must be installed. So I re-installed and removed the 2008 package. thinking that it was a conflict between the two (/ straws), but it did nothing. Returned errors and I got a while back to square one, hiding on the last stable the system restore point.

  I don't know if I'm still on a conflict driver, hardware problems, or if the C++ packages are some how messing my system. I don't put much faith in the second, because I do not think that the first scan with driver Sweeper would have so much success, only to be later taken by a totally independent Windows Update file.

  So, to save my sanity. I've been looking through past posts and didn't find any error similar to mine, so I'm pretty sure this isn't another repost. However, if I managed to miss something, please point me to the right post.

  I have a my dxdiag output upward on pastebin; http://pastebin.com/f7e9f05c7  It was a little to long to post here.

  Hey David,

  Please check the safe mode and see how it goes.
  To start in safe mode, see:

  Start your computer in safe mode
  http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

  Also, try a lower resolution or check taken resolution supported by the video card.

  Reference:

  Change your screen resolution
  http://Windows.Microsoft.com/en-us/Windows7/change-your-screen-resolution

  In addition, I recommend that you try another monitor to check the issue and also check if the problem persists when you connect the monitor to another PC.
   
  In addition, please check the system requirements for Microsoft Visual C++ 2005 Redistributable Package (x 86): Windows 2000 Service Pack 3; Windows 98; Windows 98 Second edition; Windows ME; Windows Server 2003; Windows XP Service Pack 2.

  For further assistance with installation: Microsoft Visual C++ 2008, see:
   
  MSDN: Visual C++ General
  http://social.msdn.Microsoft.com/forums/en/vcgeneral/threads

  Kind regards

  Shinmila H - Microsoft Support

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite A500-1GL - display driver crashes

  Hello!

  I have a * Toshiba Satellite A500-1GL *, who always freezes the video driver. Always comes "the pilot has been restored after a failure," or something like that.
  Only the device in March 2010, bought new.

  What can I do about it?

  Help, please!
  Thanks in advance!

  PSP

  Hi psphc11,

  If you want to use the forum search, your question may be already answered.
  Have you used the forum search?

  Here are some results of the forum search, they are useful to you:
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=53955
  http://forums.computers.Toshiba-Europe.com/forums/thread.jspa?threadID=51062

  Check this box!

• Display driver crash y500

  I get these random crashes and they are annoying as hell!

  I just bought this phone 2 days ago and Im not happy thereby.

  Clues?

  This happened to me too at the beginning. Just update your Nvidia drivers for later (314.22) and who should fix it. In addition, if you plan to make games on the laptop, go to the control panel Nvidia, then manage 3D settings and set the power to maximum performance management. It would have save me a lot of pain if I had known that at the beginning. Make sure that the SLI is enabled too.

• My Aspire 5734Z-4725 laptop display driver guard crashing

  I just had a new hard drive in my laptop... I had a few problems with this company that I paid to get the job done. I had to go back 4 times for them fix something they didn't / finished. Now, my display driver crashed a few times and before I ONCE MORE I would like to know if a display driver has something to do with the new hard drive, they have installed? I'm boo boo the model here when it comes to the internal computer parts stuff but extremely frustrated by this company...

  It may or may not.  We need the logs to be sure.  You can download your Event Viewer logs?

  You can also delete the current driver and install the most recent driver available

  Please read this wiki to know how to find and download your Event Viewer logs

• Why my display driver keep on crashing?

  Whenever I try to play a game in full screen, the screen flashes black and there are black stripes. Finally, it stops, and the game ends. Sometimes, the computer restarts, and occasionally, the message "display driver has stopped working and has fully recovered. This prevents my brother and me to play games, which is what was intended at our new computer.

  Hi Jod,

  Please contact the Microsoft community.

  I'm sorry to know that you are unable to use your computer to play games like the display driver crashes often. This problem can be caused if the display drivers are corrupted or needs to be updated.

  To get a clear understanding of the issue, I want to know:

  1. What is the brand and model of your computer?
  2. You did it changes on your computer before this problem?
  3. Is that the question is only when you play games?
  4. Game in which you try to read?

  To resolve this problem, I suggest to follow the methods in the link below and check if the problem is fix.

  "Display driver stopped responding and has recovered" error in Windows 7 or Windows Vista

  http://support.Microsoft.com/kb/2665946

  Warning: There is a section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up the registry in Windows 7, see back up the registry.

  (http://windows.microsoft.com/en-US/windows7/Back-up-the-registry)

  Please answer us with more information and the status of the issue so that we can help you.

  Thank you.

• x 200 7458 - BS2 Win7 64-bit - Intel GM45 Display Driver v8.15.10.1968 the update question

  Ref: Intel GM45 Display Driver for Windows 7 (64 bit) - ThinkPad R400, R500, T400, T400s, T500, W500, X 200, X200s, X 200 Tablet and X 301 / http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-73677

  I've updated v8.15.10.1872 and while the draw distance has worked well (connected through my dock ban), the LCD screen works (especially the purple colors).  I was unable to roll back the driver (this option is grayed out) so I restored to a restore point prior Win and now everything is fine.

  Lenovo should not offer this update until it is resolved...

  OK... I reinstalled the update using my built-in monitor (not mounted in the dock) and had then fool around with the Intel graphics settings to get the external screen is displayed correctly - selected colors 'default' settings (who deplieent the issues of color) and then had to close the lid on the x 200 to get the display (1600 x 1200) resolution apply correctly on the remote monitor.

  I hope that all of the settings will remain!