Re: Tecra S10 and S11 freeze randomly

We have several Tecra S10 and S11. Freezing randomly during the day. Some even twice within half an hour, others spread it throughout the day.

The Tecra is all Windows 7. Some have 64 bit, others a 32-bit installation. After installation of Windows 7, we have removed additional software we don't need, like McAfee, Toshiba goodies (Assist, Tempro, etc.), Ebay, etc. After that we activatie Office 2007 and Microsoft put updated laptops. So far so good.

However, after a week or two just work in Word causes the Tecra to freeze. Same ctrl + alt + delete does not work. The Tecra should be forced to turn off the power, press and hold the power button.

Everyone recognizes these "frozen moments". It's very annoying.

It is not easy to say why this is happening.
Always it is that Office is preinstalled on almost all laptops Toshiba so I did not thing your laptops can be somewhat different.

Maybe something else responsible for this?
Maybe are all connected to your business LAN and there is a problem.
Are connected external devices which can be responsible for this?
Maybe some internal software of the company is blocking something.

It is not easy to say what he can be.

Have you done tests in the past to see what can be the problem?

Tags: Toshiba

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