Re: Updated creative cloud all my apps CS6, now I'm stuck
Hi, I know it's 2 years later, but this thread seems to be handling my current problem. I got PS for decades, always pay for my updates, including the upgrade and pay for 6 CS PS in December 2012, it was BEFORE Adobe has changed to the creative cloud subscribe only. I was subsribing to CC from may 2013, but carefully made sure not to touch my own PS CS 6 via the cloud, he kept as a standalone application, work indepnedently. However, at roughly the same time that the excellent starter subscription offer ended, and I was suddenly on 2.5 times the monthly cost, my work load has decreased and I now had to end my subscription. It's just too expensive to pay £45 per month, year after year, for me. My registration failed yesterday and now I find to my horror, that I can not open my own, fully paid app CS6 PS - I just get the box 'renew your membership '. This cannot be true. Adobe cannot "take back" a product that they once sold me as a standalone application!
Fortunately, I find this post, but dare not "delete the existing facilities of CC", as suggested by Jeff above, since I don't have any physical CS6 PS (like on a CD). I found the link on my account storage safely if I never wanted / need to download again. As Adobe said in his note of thanks from 2012: "you can connect in 'Your account' in the future for re - download your products." Connection today, I believe that it is "in the future", I am only met by Adobe pushing to subscribe. This link to the PS CS6 app seems to no longer exist.
Please, how can I recover my PS CS6, paid for? Yes, I can show receipts and email from Adobe to prove my purchase.
Branch to a new discussion.
Nillaw81362798 you can download the installation files for Photoshop CS6 retail applications download Adobe Creative Suite 6 . If you need to locate your serial number registered so I recommend again to find the serial number of your product Adobe quickly...
As previously discussed to restore the shared components installed suitable for Creative Suite 6, you must remove all installed Adobe Creative Software and then reinstall Creative Suite 6. If you have any questions feel free to update this discussion.
Tags: Adobe
Similar Questions
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When people ask me to update creative cloud and click on 'Install now', I get the message "trying to connect to server...". "but nothing happens. (Windows 7)
Hello Hans,.
You can uninstall Creative Cloud Desktop app and then reinstall it using the link: Download Adobe Creative Cloud apps | CC free trial Adobe .
Let us know if it works or not.
Thank you
Yann Arora
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Cannot update Creative cloud update Win7 error 1.
The only solution that I find in the forums is to remove ALL Adobe applications and reinstall.
Seriously?
No need to uninstall other Adobe applications, except Adobe Creative Cloud desktop application.
Follow the procedure below:
Uninstall Adobe Creative cloud only.
Using creative cloud | Uninstall the creative cloud desktop application
Restart Computer after uninstalling cloud creative app. Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list.
Disable the firewall temporarily. [Optional step]
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Impossible to remove? Rename it to Adobe Creative Cloud centenarians.
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Then, download and install the Adobe Creative Cloud app and check.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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IM ' all the app "creative cloud 'all-inclusive' adobe, the price says $ 49 99 / mo for the annual plan, paid monthly. What means the small 99 means beside the number 49. This means that the price is 49.99 USD for annual paid monthly plan?
Yes. USD 49. 99
Fenja
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Updated Creative Cloud Apps on both computers.
Updated Creative Cloud Apps on both computers. I have to do in each update TWICE, it's twice the bandwidth (hours), the costs and inconveniences. Adobe spoke on the online chat Support - no help and no empathy, it's a very serious fault and not what I expect from Adobe.
Why updates cannot be downloaded on a computer and then used to update the other?
Currently my MacPro is up to date, my iMac is waiting on 12 updates.
I hope someone out there can help.
If you have enough computer knowledge to use usb to transfer files updated, you can circumvent the application of cc desktop and use direct downloads:
update manually:
pre cc updates: http://www.adobe.com/downloads/updates/
CC updates: win (http://prodesigntools.com/adobe-cc-updates-direct-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-updates-direct-links-mac.html)
updates CC 2014: win (http://prodesigntools.com/adobe-cc-2014-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2014-updates-links-mac.html)
updates CC 2015: win (http://prodesigntools.com/adobe-cc-2015-updates-links-windows.html) / mac (http://prodesigntools.com/adobe-cc-2015-updates-links-mac.html)
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Your support staff had deleted all my creative cloud and Lightroom apps remotely and asked me to restart! Now I have nothing! How the hell can I get the back lot?
You can check the link below to reinstall the Cloud Creative applications
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After you have reinstalled my old CS6 Design Standard on a new Mac Pro I can't use the updates in help. I only receive offers on update creative Cloud applications. I don't have any application of CC. How to find updates for my applications CS6?
Beginning of the updates here and product selection, read to see if you need to install updates in the order of the numbers, or if updates are cumulative for the product http://www.adobe.com/downloads/updates/
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I've updated creative cloud six days ago, and the files do not synchronize more. All solutions?
Hi Daniel,.
Please check the help below document:
https://helpx.Adobe.com/x-productkb/global/creative-cloud-crash-core-sync.html
Kind regards
Sheena
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Problem with updating creative cloud | Windows 8.1
Hey,.
whenever I will update creative cloud, it stops at 2%. It says "connecting to server...". ", but the internet connection is fine and all the functions of CC-programs (Photoshop, Illustrator, InDesign). Update only "Creative Cloud Desktop" to the 2.2.0129 version will not work.
I already contacted support and they told me to remove C:\user\[username]\AppData\Local\Adobe\AAMUpdater and restart my computer, but it does not work.What could be wrong?
Thanks in advance
BAUI
Please try to remove Creative Cloud app and reinstall it
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Error code 2 while trying to update Creative Cloud Desktop Application.
I get the error code 2 while trying to update Creative Cloud Desktop Application. MacOs 10.9.5. I use Cloud to use Typekit fonts. Now it doesn't work at all. Updete can't and the old version does not work. Can you help me please?
Sanna, try the following steps.
- Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
- Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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I think that its blocked by webfilter, what is the URL to update the server?
Please remove Cloud Creative app-
- Using creative cloud | Uninstall the creative cloud desktop application
- https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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How do we uninstall creative cloud (accidentally added by CS6 install)?
How do we uninstall creative cloud (accidentally added by CS6 install)?
Hello
You can use the Creative Cloud help | Uninstall the desktop app creative cloud or the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Hope that helps!
Kind regards
Sheena
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Creative cloud crashes. App don't re-download-the Adobe. Muse disappeared. Adobe support is not available. CC sucks.
Try to reinstall the creative cloud:
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If I buy the creative cloud, I access the CS6 applications as well?
I was just wondering if the creative student package of cloud comes with the CC versions both versions of the apps CS6. I'm more interested in the Photoshop CS6 version.
Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous
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85 error when you try to update creative cloud
Hi, I keep getting the error code 85 when you try to update creative cloud. The download fails at 43%. I can't do anything else if I don't update first, what I see. I want to just access the App tab to download the trial of Illustrator. I had already installed creative cloud and Flash. Why can't ignore the update and report for later?
Hi, Maxim,.
If you still experience the problem. You can try to reinstall the application using own Adobe Creative cloud
http://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html
Make sure that you have installed the application to update CC and that you are logged on as administrator. What operating system do you use? You don't have to install the updates of applications as it should be launched.
https://creative.Adobe.com/products/creative-cloud
Thank you
Scott
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