Reboot and Alienware m17x system crashes

Hello everyone, I have a question about this alienware, I don't know what is troubling, but whenever I run my laptop on battery it works correctly for a few minutes then it hangs, restarts and when when I use it in connected mode, it works quite well, can someone please help me in this?

Hi, I FOUND the solution for my new Alienware 17 R1 (mid-2013).

Litterly I spent about 4 hours to solve this problems.

My System Configuration is the processor 2.4 GHz Core i7-4700HQ, 16 GB of RAM, Nvidia GTX 880 M 8GBVRAM and a SSD 256 GB and 1 TB hard drive.

Full HD (1, 920 x 1080) 120 Hz display 3D and Blu - ray player.

My Alienware No. IGPU support by Intel because of the 3D display. Like I said I have same problem IE in battery mode it works for a few minutes and then it crashes, restarts, and when I use it in connected mode, it works fine.

My system already have BIOS updated A14.

As I mention my system up-to-date with the new OS it is win10Pro_64bit. For this purpose in my system, I use Nvidia last Driver Win10_64bit_version-361. Yes my Nvidia Driver causing the problem in battery MODE. For this, I have just to use the tool - WhoCrashed Home Edition 5.51 - to find the crash and restart any system run in battery MODE. So after I found the problem, I use DDU (Display Driver Uninstaller version 15.7.2.0 to win 10) to uninstall the driver Nvidia completely. After that, I have install the display driver Nvidia v359.06 for WIN10_64bit.

Now my system works well in battery MODE without any problem.

Thank you-

Tags: Dell Products

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