Received calls from someone claiming to be from Microsoft Query support file System32\com.exe

I got a call last night by an Indian company that has convinced me that they called a company called NDCL from Microsoft support.  They showed me my file 32\com.exe system and inside was a line of text that says my software warranty expired July 16... it does not specify a year?

Now, I don't know if these people were real, they had access to my system and seem to know a lot about me.

First they cheat me, or are they true microsoft support?

So true and I need to update my warranty please tell us how can I do?

If they were not authentic how can I protect my system no matter what they could have done for her, now?

Your guidance is appreciated

Kind regards

Isabel

Hello

It was a scam, Microsoft does not contact users without their knowledge.

To be sure, it is best to perform a full analysis of the virus and malware:
http://www.Microsoft.com/security/scanner/en-us/default.aspx

It will be useful.

Tags: Windows

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