Received the phone call from support, is this a scam?
Just got a "phone call from an Indian call center, arguing that my PC send malicious messages. They wanted me to run a Prefetch. I pretended that I he had just had a power cut and could not operate my computer. After asking SEVEN times how he got my ' phone he hung up.
Just got a "phone call from an Indian call center, arguing that my PC send malicious messages. They wanted me to run a Prefetch. I pretended that I he had just had a power cut and could not operate my computer. After asking SEVEN times how he got my ' phone he hung up.
I had 4 phone calls during the month. The first, I was late for an appointment, and I had to go. Fortunately, I had time to think and realized it was a scam... Be caught unawares gives them the advantage
The second, I knew it was a scam. I listened and then never said thank you and hung up.
During the 4th, I was ready for a little fun. First of all, I unplugged the ethernet from the modem, just to be doubley sure.
He guided me through his wicked manouevers, and every time I lied I did. When it asked me to press the Microsoft icon to the right of the Ctrl key and 1, I said "I have an Apple on this key". He said 'you have a Mac. I said: 'no, I have Windows to the top. Microsoft icon beside the right Ctrl key. I can get my Mac computer to Windows with these keys. "He said"I'm confused"I answered:"have you not heard of the latest technology. It's called the computer Jekyll and Mr Hyde' at this stage that he hung up.
The longer you keep him talking, the greatest of his phone bill will be and it loses time to scam someone else.
Tags: Windows
Similar Questions
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Dear community of Microsoft,
I have a smartphone (Samsung SCH-I759) which I want to connect to a laptop running Windows 7 Professional, then I could make/receive the phone call on the cell phone.
After browse around, I saw several methods to do are pretty simple. Activate bluetooth on both devices connect, match and set - the bluetooth device menu.
When I followed these instructions, I was able to pair the devices but the ability to use the bluetooth connected as a phone smartphone does not appear. Instead, I have less accessible services in the menu. Here is the screenshot:
For those who have been successfully pair and use their laptops as phone, would you care to share the how-to?
Thank you
NALA Jati
It depends on the abilities programmed into your phone. Your photo, I can say that is not possible on your phone, then you will not be able to do.
If you want to make/receive calls on your computer, you could try to use Skype or Google Voice.
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Original title: scam or not
I just got the phone is off "Windows OS computer maintenance required", I went through the senario execution because I apparently files may contain a virus. I got a number to call back and ask for Henry 02 80060075 apparently in Sydney. I remembered and has a call center responded in the form of windows. After going through several id checks which they knew my CLSID number but one of them that I take now is the same number for many people. In any case I tell them I work for a COMPUTER company and would take my computer to work with them check. The guy said that he did not believe I worked for a COMPUTER company, because I did not understand what they are trying to help me for a very small cost of AUD $110. After a long debate and tell him, I thought it was a scam I hung up.
So my question is: Windows to call Manila on a Saturday night at 5:30?
It is a popular scam. Microsoft has no unsolicited phone calls. You should read the very first post on this forum.
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Received the phone call from scam of asking to connect to the computer
A man with a voice of Indian call center called and asked my friend to connect to his computer because they knew that she had had problems with the help and he called for a "windows service center. She asked for a number to call back and he hung up. There is a phishing scam rightnow?
It is a phishing attempt! Do not give any information.
Reported people on these calls for a person who represents Windows (note: not Microsoft).
It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.
Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.
Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!
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Call Tech Dept of Win.Op.Sys.Suport has been saying
my computer was sending Of Error Messages
Dennis Clarke cited my CLSID
How did get my phone number?
How did get CLSID from my computer?
Is this a hoax OR an attempt to get (more) into my computer?
Think this will answer your questions - it's a scam similar to that discussed in this thread: http://answers.microsoft.com/en-us/windows/forum/windows_7-security/just-had-a-call-regarding-ammyy-admin-is-it/ead4bc40-75a3-4383-b539-7d01a83f32ae
Kind regards...
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I received a phone call from someone claiming to be windows and I have stupisly access to my computer, but does not give them the credit card details. This could be a problem
Hello Ann,.
If you allowed them access to your PC, then it is a problem. I considered reinstalling my OS and change all my passwords. It would also make sense, if you use the online banking etc., to inform your bank that you have a security hole on your PC. This will alert them to anyone using your current password to the Bank etc.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.
Today I received a phone call from 'Human IT Solutions'. The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with. I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '. This opened "Event Viewer". At this point I told him I was not willing to go far and he didn't send me the "fix." He said that his company had no authorization to send emails and our conversation ended. I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have). Anyone got any ideas on the question of whether I have done the right thing or how to say MS?
ADF
Original title: ERROR REPORT FIX - HUMAN IT SOLUTIONS.
Today I received a phone call from 'Human IT Solutions'. The operator said that I had reported an error and asked me to log in and follow his instructions, as it was a very simple matter to deal with. I typed in the flag of MS, "rt" track: this opened the window "run" in which I typed in 'eventvwr' followed by 'OK '. This opened "Event Viewer". At this point I told him I was not willing to go far and he didn't send me the "fix." He said that his company had no authorization to send emails and our conversation ended. I tried to inform Microsoft, but of course all their facilities help for XP are now US only and I couldn't find any way to inform them (I think they should know, and anyway, if it is a genuine appeal, it might be good to have). Anyone got any ideas on the question of whether I have done the right thing or how to say MS?
ADF
ADF, I received today a similar appeal. When I questioned his information on the company, he was very defensive and said "I have no cold calling, I'm in East London" I asked him to give me the name of the software MS causing errors, during which he compiled a long list of file extensions and avoided the question. When I asked her name and phone number so I can get my husband to call him back, he began to read a number on phone, but the figures '0-1', the line was cut off.
I'm sure you made the right choice in putting an end to the conversation of what I lived today. I have no idea how you would report to Microsoft, but wanted a response to you here to support your actions!
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Recently received a phone call from a person saying that my computer has a virus online damage the hard drive. They said that my computer license of Microsoft and utilimately ID wanted remote access to my computer via maintenance PC (pc22.com) to correct it. Is this a new type of fraud that goes around?
It is not a new type of fraud, but it IS a scam. MS does not give that kind of information, and they do not call users.
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I received a phone call from a fellow of the center of Windows Service in Ontario
original title: Windows repair center
I received a phone call from a classmate of the Service Windows in Ontario reports saying they received a lot of error in my computer and he was going in wrong places. I had no idea. His name was Nelson Jones, and he was actually control my computer. That interested me. Also, he wanted me to register with Windows Server so that they could help solve my computer issues, at a cost, of course, I expect if it is not a scam. Is there a way that can be verified. I would really appreciate it. Thank you.
It is a phishing attempt! Do not give any information.
Reported people on these calls for a person who represents Windows (note: not Microsoft).
It is a scam! Not to follow their instructions or advice and not to provide ANY information to them.
Because they use the internet lines and/or phone to complete their fraud, there may be federal agencies in your country who are interested in discovering their calls. Their report directly to the appropriate agency if you feel you can contribute to their arrest and the charges.
Microsoft do NOT pick up the phone and start dialing customers and never phones/e-mails asking for personal information or asking them to visit a web site!
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I received a phone call from microsoft technology who wanted to go on my computer & difficulty a Trojan horse, which is on my computers (more than one computer in my house). If I don't get this fixed right away, I could lose my computers & will not work to full capascity as before the Trojan horse was built-in on my computers in the last 10 days. I was very leary about it wanted to check into that first. He said he could remember at an agreed time. So I set up to 22/05/12 at 4:30 pm p.t.. Is it a scam? This should be an international alert to all users of mircosoft for msn & email clients. They would come by phone now. SO WHAT IS GOING ON HERE? !!!
Hello
It's a SCAM!
Avoid scams to phone for tech support
http://www.Microsoft.com/security/online-privacy/avoid-phone-scams.aspxIn the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.The Internet Crime Complaint Center (IC3) is a partnership between the Federal Bureau of Investigation
(FBI) and the National White Collar Crime Center (NW3C), funded in part by the Bureau of Justice Assistance
(BJA).
http://www.ic3.gov/complaint/default.aspxNo, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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I received a phone call from a tech company (they said they serve Dell)
I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer. Is this possible? Dell said that they do not call for clients and found that all the latest downloads on my PC.
Wednesday, March 25, 2015 18:25:24 + 0000, Frantastic_70s wrote:
I received a phone call from a tech company (they said they serve Dell) indicating they might say to monitor my computer someone (South Africa) shares my computer. Is this possible? Dell said that they do not call for clients and found that all the latest downloads on my PC.
Almost certainly, it was a scam and with various names and phone
numbers, one that has become very common these days. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
and
http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
and
http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/In addition to their money get on your part to do anything of any value,
If you leave them in your computer, who knows what they were doing or where
What confidential information they stole.So if you have done so, I highly recommend that you do both of the following
immediately:1 do a clean reinstall of Windows.
2. after reinstallation of Windows, change all your passwords.
especially the banks or other
financial sites.Since they have perhaps installed a recorder of strikes, changing just your
Passwords may not be good enough. -
I received a phone call from someone claiming to be from Microsoft, it's a scam
A few hours earlier, I received a phone call from someone claiming to be from Microsoft. TO NUMBER A BLOCKED (no caller ID). Said that they were receiving messages from my computer it has been infected by a virus. I ran the two Windows Defender and Malwarebytes, and as MANY say that NOTHING malicious was detected.
Please advise me how to proceed. I asked them to call back tomorrow.
Thanks in advance,
PAM
This is a scam that last for years. Microsoft never does unsolicited phone calls.Is calling, Microsoft, a scam?
http://answers.Microsoft.com/en-us/protect/wiki/protect_other-protect_scanning/is-that-call-from-Microsoft-a-scam/6718e389-8a00-4E4B-ACA1-d07298ea4c19
It's a real call from Microsoft?
http://www.ComputerActive.co.UK/CA/PC-help/2134917/genuine-Microsoft
Avoid scams to phone for tech support
http://www.Microsoft.com/en-GB/security/online-privacy/avoid-phone-scams.aspx
Do not fall for phony phone technical support
http://blogs.msdn.com/b/securitytipstalk/archive/2010/03/09/Don-t-fall-for-phony-phone-tech-support.aspx
Aggressive, persistent Windows tech support fraudsters continue to track consumers
http://www.Computerworld.com/s/article/9248122/Aggressive_persistent_Windows_tech_support_scammers_continue_to_stalk_consumers
What is a certified Microsoft [or] partner?
http://securitygarden.blogspot.com/2011/09/Microsoft-removes-Gold-Certified.html -
I received a phone call from 647-931-5619 today saying that Michael was to Microsoft support and they received our computer error messages that have malware and viruses on our computer. You call people to warn him of this?
Scam.
See: http://www.microsoft.com/security/online-privacy/msname.aspx and
See: http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
Don't be fooled of unsolicited calls. Don't provide personal information.
Here are some of the organizations that cyber criminals claim to come:
- Helpdesk Windows
- Windows repair center
- Microsoft technical support
- Microsoft technical support
- Windows Support Group Technical Department
- Microsoft Research and Development Team (team of Microsoft R & D)
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I received a phone call from a Barry Smith of Global Computer Center? who said he there wasa problem with my computer and it took me through solutions, how to check if this call is genuine he was calling from the phone number is 0035361748210?
I refused is an offer of assistance on the ground that it was not convenient.
* original title - CONTACTS of PHONE *.
Hello
It is a type of scam. If they call again, don't give them access to your computer, like your security could be compromised. Just hang up, tech support companies good reputation are not unsolicited phone calls.
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I received a phone call from someone who claims to be from winddows. He asked me to let him helping me adjust my event log to make it safer. Was - this legitimate?
Hello
No, it's a SCAM!
In the United States, you can contact the FBI, Attorney general, the police authorities and consumer
Watch groups. Arm yourself with knowledge.No, Microsoft wouldn't you not solicited. Or they would know if errors exist on your
computer. So that's the fraud or scams to get your money or worse to steal your identity.Avoid scams that use the Microsoft name fraudulently - Microsoft is not unsolicited
phone calls to help you fix your computer
http://www.Microsoft.com/protect/fraud/phishing/msName.aspxScams and hoaxes
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3Microsoft Support Center consumer
https://consumersecuritysupport.Microsoft.com/default.aspx?altbrand=true&SD=GN&ln=en-us&St=1&wfxredirect=1&gssnb=1Microsoft technical support
http://support.Microsoft.com/contactus/?ws=support#TAB0Microsoft - contact technical support
http://Windows.Microsoft.com/en-us/Windows/help/contact-supportI hope this helps.
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