Recently Canelled subscription monthly but was billed for the product.

Similar Questions

• I have to cancel my subscription ExportPDF; I was charged for the year ahead, but I don't need.

  I have to cancel my subscription ExportPDF; I was charged for the year ahead, but I don't need.

  Go to Adobe Creative Cloud

  Hi Olga,.

  Please check the help below document:

  ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv

  Kind regards

  Sheena

• Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?

  Recently, I'm subscribed to Acrobat XI after the test expired, but when I went to turn it on I was asked for the serial number. I don't have the order number on the invoice. How can I get the serial number for the trial software that is on my computer?

  Hi Kenneth,

  Subscription does not have any serial number. Please use your Adobe ID to update the licensed software.

  Kind regards

  Rave

• I tried to cancel my subscription for months, but it never terminates the process.

  I tried to cancel my subscription for months, but it never terminates the process.  I am so sick of paying for a product that I have everything simply because I can't talk to someone and it circles me just around and around. It won't let me cancel no matter how many times I've followed the instructions. I'm out $89.97 because I tried to cancel the first time. Please help me find another way to solve this problem which is not in the directions.

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• How do you get Dreamweaver after that I paid a subscription monthly but received no license key for

  How do you get Dreamweaver after that I paid a subscription monthly but received no license key to renew a trial version expired?

  Sign in using your adobe id, https://creative.adobe.com/ and download dreamweaver.  your adobe id (that you used to subscribe to cc) is your license key.

• I am paying the subscription monthly, but unable to use Acrobat Pro, as I should be able to. Dead money!

  I am paying the subscription monthly, but unable to use Acrobat Pro, as I should be able to. Have you tried to resign in

  Hmm, I have an idea of the problem, but it would be a rather misleading message if I'm right.

  You read this 215.006.30121 'Classic' of the SUBJECT, Yes? This means that you have installed the classic version, which is not updated with new features and is designed only for people who have a time to purchase. The version for subscriptions is "continue". I recommend that you uninstall the CLASSIC and CONTINUOUS download instead. Many people recommend using the creative Cloud application to handle this, even if I do not have.

  Please let us know how it works.

• When you look at the performance of a virtual machine, when you make a graphic of 3 months it appears correctly for the first two, but the last month is compressed.

  When you look at the performance of a virtual machine, when you make a graphic of 3 months it appears correctly for the first two, but the last month is compressed.

  Hello

  When you say that the last two months are compressed. I do not have what exactly you mean by that. Is there a chance you can attach a screenshot of the same thing? Also let me know if there are any made VC-database activity recently?

• Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I run the PS version of

  Hello, I bought a subscription to DC PS + LR €12.99 per month, but when I start the PS of CC version says that the trial version expired, ask for help

  http://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Mylenium

• I sent 2 SMS to the iPhone even from the same location 1 hour out. Why I was charged for the second message, but not the first?

  I sent 2 SMS on the phone even in the same place 1 hour apart. I was charged for the second message, but not the first. Why charge me? I was under the impression that the messages sent between iPhones are free?

  I was under the impression that the messages sent between iPhones are free?

  It's a little more complicated than that.

  If the message is sent as an iMessage (blue) uses the data that could be part of your cellular data allowance or WiFi depending on what you are connected to. If it is sent as SMS (green) it takes however your carrier charges you for SMS.

  For a message to be sent in an iMessage, both parties need to have a device capable of iMessage (e.g., iPhone, iPad, Mac), iMessages allowed to have (settings > Messages > iMessage > on) and be connected to the data (Wifi or cellular).

• WIN 64: The application is valid but was designed for a different system (32-bit).

  I have an application written in Toolbook 4.0 (WIN 95 to 1996). It works fine in XP 32-bit. When I try to run in XP 64, I get the error message "the application is valid but was designed for a different system" is at - it an emulator or a way to make a 64-bit computer to run 32-bit code? I know that this application is old but it works fine in XP 32 and I can't replace it witout totally re - develop from scratch.

  There are several options depending on your operating system.

  For XP/Vista: You can use Microsoft Virtual PC 2007 and run Windows XP x 32 inside your x 64 system.

  http://www.Microsoft.com/downloads/details.aspx?FamilyId=04d26402-3199-48A3-afa2-2dc0b40a73b6&displaylang=en

  For Windows 7 (Pro and Ultimate only): you can use Windows Virtual PC, which comes with a copy of Windows XP on the inside to run legacy applications.

  http://www.Microsoft.com/Windows/Virtual-PC/default.aspx

• I bought a paid subscription of 12 months but I am outside the United States, I can't activate it. What can I do to activate it?

  I bought a paid subscription of 12 months but I am outside the United States, I can't activate it. What can I do to activate it?

  What it/where you buy should match your country of registration

  If you bought something on a US site, I don't think that you will be able to activate it outside the United States

  But, since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there letters and

  My creative cloud subscription ran out. I've updated my contact information. Adobe is deducted from the money, but I can't find the serial number in my account for the product so can't get all running programs. I have the small card, but there are letters and numbers. Adobe doesn't let me put those in the fields of serial number. Is it possible I can get Adobe to help me because I'm paying for something that I can't use.

  Hello

  Please check the help below document:

  Quickly find your serial number

  In the case of the volume license product, please visit: site Web of Adobe License | Serial numbers | Orders | Accounts

  Kind regards

  Sheena

• Help understand the Double billing for the same product on the same account

  Recently, I realized that I make double charge on my account from creative cloud for the same exact items charged to the exact same credit card. In addition, I must say that I had two accounts still somehow. It is because I have lost access to the associated e-mail account and do could not connect. When I talked to Adobe at this time there they notify that I have create a new account with a new email, I did. That being said, every month for almost a year I was charged $31,79 and the new account as well. (I admit I'm not very good about checking all my automatic subscriptions online monthly but supposed to Adobe as a company highly and popular, could do things). I called and the first representative I spoke with today understands the problem and transferred to me for a refund, however once transferred, the representative was not only do not understand but rude and gave me a refund for 6 months. As of today, they canceled the account I have not used and me be charged twice a month for but only paid 6 months more than 12 months of double billing. The representative tried to tell me he was doing me a favor because I wasn't in charge of normal early termination fees. It has become so confusing and so I did at that moment that I said I would get more help here in the forums...

  1. I'm trying to understand why in the world they would even charge me a cancellation fee when I was clearly NOT cancellation of an account, just to make a change, which was made according to the way which they charged me and, of course, who they do not now recognize?

  2. How can I reload the same exact account for exactly the same product with activation of the said product as a single computer, and no other user (not to mention that I just used the product)?

  Any help or advice would be appreciated!

  All first of all my apologies for the not so pleasant experience.

  The Adobe ID here in the forum has a CC bought in March 2016 with no cases registered.

  I understand that this is for another subscription CC, could you please me message in private closed, the file number or the number of order which you have been invoiced in duplicate.

  I can probably follow that.

  Concerning

  Stéphane

• I paid for the product, but it is still a demo! And I've paid twice!

  I paid for the product, but it is still a demo! And I've paid twice!

  [moderate]

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I try to upgrade my old vista laptop to win7, but don't remember the product key for my computer compaq laptop. How can I get this key?

  * Original title: get the product key

  I try to upgrade my old vista laptop to win7, but don't remember the product key for my computer compaq laptop. How can I get this key?

  Hello

  Your question is not very clear to understand.

  If Vista is preinstalled on your laptop, this product key is NOT for Windows 7.

  There is a free upgrade from Vista to Windows 7 years, but that offer expired for a long time.

  How does the Windows 7 upgrade Option?

  The Windows 7 upgrade Option is available through participating PC manufacturers on some PC and Microsoft on any purchase of packaged product Windows Vista. The Windows 7 upgrade Option applies to Windows Vista Home Premium, Business and Ultimate editions. Your Windows 7 update will be the comparable version: so you will get either Windows 7 Home Premium, Windows 7 Professional (upgrade to Windows Vista Business) or Windows 7 Ultimate, respectively. The Option of upgrade Windows 7 program runs from June 26, 2009 through January 31, 2010. Some manufacturers may choose to shorten the time of upgrade Option.

  Microsoft sells more than Windows 7, but it does NOT come for free.

  Try Amazon.com, etc.

  ___________________________________________________________

  And if you ask to transfer the license of Windows 7 from a mobile to another laptop:

  You tell us what type of license you have.

  If the laptop came with the preinstalled Windows operating system (Dell, HP, Acer, etc.), this product key supplied with the laptop is preinstalled OEM license and is not transferable.

  OEM license/product key (systems of operating pre-installed on Dell, HP, etc.) is related to the first machine it is installed on and dies when dies of this machine.

  The above applies also to OEM system builders licenses.

  License of operating system in detail, that you buy and install yourself, are allowed to be transferred to another machine.

  And retail licenses also can be installed on a machine at one time.

  ___________________________________________________

  And please read this, you can:

  http://www.Microsoft.com/OEM/en-GB/licensing/sblicensing/pages/licensing_faq.aspx#fBid=cbW6pY-wjS6

  @@@@@@@@@@@@@@@@@@@@@@@@@

  If you had a 7 upgrade that you have bought yourself on the HP laptop, use programs Key Finder for the PK:

  http://www.Belarc.com/free_download.html

  https://www.magicaljellybean.com/KeyFinder/

  See you soon.