Recently purchased a subscription for the version complete and I am not able to access.

Similar Questions

• First Adobe has charged to me for the second month and I do not think its fair... How do I get my money back?

  First Adobe has charged to me for the second month and I do not think its fair... How do I get my money back?

  You know that when you purchase a subscription, you do not pay a month ago and you own the software?

  You pay a subscription that you want to use Cloud Plans https://creative.adobe.com/plans software

  Cancel see answer #1 in https://forums.adobe.com/thread/2023066 - includes a link to Chat from Monday to Friday

• Rule - same offset for the rule above and below does not not the same distance from the paragraph

  Hello

  I'm trying to create rules above and below a type using nets of paragraph. However, as you'll see in the attached screenshot using the same offset distance for the rule above and below does not cause the same distance. The rule above and below are the po deux.125. What could go wrong? Thank you.

  

  Offsets are measured from the base line.

• I had signed up for acrobat reader Pro and I was not able to use it. Why?

  I had signed up for acrobat reader Pro and I was not able to use it. Why?

  What is your operating system?

  Most likely, you will need to exit the Safari completely process, not simply close the browser window.

  Here's how to contact customer service by chat or phone, but the phone support is limited to the day from Monday to Friday in the United States or your country of residence.

• My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.

  My creative cloud app Manager begins immediately the update when it is opened, and it freezes and never ends the update.  So I'm not able to access anything whatsoever.  How to stop the update process, or reload?  I have to reinstall everything?

  Hello

  You have to just reinstall CC app. Please follow the steps mentioned below to solve this problem, depending on your operating system.

  (Mac)

  (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

  (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  (8) launch cc app and it should work properly

  (Windows)

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  Go to c:/programdata/Adobe and oobe and rename it oobe.old

  Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

  Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

  Go to Control Panel/Add or remove programs and uninstall cloud creative app

  Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  Run it and it should work.

• I paid monthly fees for adobe photoshop. After that, I was redirected to the home page. When I log into my account, I see the opportunity to download a free version of photoshop to try or to pay for the version complete. There is therefore no possibility

  And I saw no more inconvenient for the year adobe web site.

  Hi M S,.

  I have checked with your Adobe ID on the forums and found that you have a subscription of single-app cloud creative for Photoshop plan registered under him, so once you install the creative cloud app and sign with your Adobe ID, it will work as a subscription purchased.

  On the web site if you are not connected or connected to another Adobe ID and then it will show you a trial only.

  Please click on the following link to download the Adobe Creative Cloud app: Download Adobe Creative Cloud apps | Adobe Creative Cloud free trial

  Once downloaded sign you in with your Adobe ID and password, go to the applications tab and click on INSTALL for Photoshop.

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I have a copy of photoshop cs2 (version 9) and I am not able to record by phone or the Internet.  Is there a number I can contact for this?

  I have a copy of photoshop 9 and I am not able to record by phone or the Internet.  Is there a number I can contact for this?

  CS2 disabling servers have been arrested, but a version of the program is available for users like you

  Read and follow the directions here:

  you will need to download the new cs2 version and used the serial number provided.

  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

• Get Windows security pop for the user name and password when you try to access the APEX

  Hi all

  I hope someone can help.

  I recently installed apex on my localhost, port 8081, and I try to go to http://localhost:8081\apex\apex_admin so I can set up a new area of work, but everytime I try I get security windows popup requesting identification name and user password. I tried my user, credentials, even credentials weblogic xdb credentials.

  Can someone point me in the right direction.

  I am running windows 7 Ultimate, with Oracle 11.2.0.1.0, apex 4.2.5 and weblogic/http server.

  I'm sorry. Don't know where the Apex forum is that's why I put in general.

  Anyhoo, this is now resolved. The anonymous account has been locked. Unlocked it and BINGO... all work.

  Thanks for taking a peek.

• snimayutsyaa money every month for the rate plan and photoshop does not work!

  Help me understand! This problem - chose the annual plan for Photoshop the easiest for beginners. Now the money on a monthly basis and are removed from the list of products that is not present and is not under a license of photoshop. Does not work!

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• I signed up for the monthly plan and still have not been able to use apps

  So basically, I already paid for a normal monthly, received the reception and more than 48 hours have passed, and when I click on 'software license' or 'buy' buttons he always says that I have not made purchases. I tried this with other IDS, but the same problem continues to be. I'm frustrated and must address this problem because I have work to do, requiring these apps.

  How can this be repaired?

  Go to Adobe Creative Cloud

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• After the upgrade to Vista Home Premium (32 bit) for Windows 7 Ultimate (64 bit), I can see my second hard drive in the Device Manager, but I am not able to access it in the Explorer... How can I fix it?

  How can I access my hardrive second in windows Explorer after I have updated to Vista Home Premium (32 bit) for Windows 7 Ultimate (64 bit)?

  Go to disk management and assign a drive letter to the drive.

• My desktop application for history went wrong and I am more able to access files that have been about it, how to save these documents and reinstall the application?

  I have a story + desktop application for Adobe on my hard drive and it's supposed to sync up to my app online (or clouds), but he never did and now I can't access my desktop app, or the significance of the files that were on this subject.

  
  

  __I.E. When I try to press the [Sign In] button, nothing happens.

  So I thought that to find these files somewhere else, copy them to a safe location, and then try to re install the application again.  However, I can not find these files anywhere on my hard drive.

  Adobe Story stores its local files to the following location:

  Under Windows,.

  1. open Windows Explorer and type "%AppData%" in the address bar

  2. a copy of ' com.adobe.AdobeStory. ' folder. This folder contains local history data.

  On Mac,.

  1. open Finder.

  2. in the 'Go' menu, open "go to folder".

  3. Type "~ / Library/Preferences ' and press enter"

  4. a copy of ' com.adobe.AdobeStory. ' folder. This folder contains local history data.

• I need to create public and private keys for the security certificate and I can not find the certificate. Where is he?

  I bought a security certificate, and the site tells me that it has been installed successfully. I need to export the certificate so that I can create public and private keys, but I can't find the certificate to do so.

  Firefox (Firefox Orange) > Options > Options > advanced > Certificates > authorities > export

• FOLLOWED THE INSTRUCTIONS INCOMING AND OUTGOING STILL NOT ABLE TO SEND AN EMAIL.

  QUESTION BY E-MAIL:

  FOLLOW-UP iMAC SETTINGS for ROGERS.

  THE SETTINGS OF MAIL SERVER INCOMING AND OUTGOING SERVER AS WELL. ALWAYS IMPOSSIBLE to SEND the incoming SERVER icloud MAIL READS. PO4, map.mail.me.com and outgoing readings ROGERS (OFFLINE)

  ISTHERE A WAY TO CHANGE THE SETTINGS? THANKS ELLIE

  OS X Yosemite 10.10.5

  Serial number. D2 * 8J7

  It is difficult to read.  Please use the top & bottom case.

  Please provide a link to the instructions.

  Please provide image on the screen to how you have configured these settings.

  -------------------------------

  How to show an image on the screen.  Avoid personal identification.

  on Mac, you do:

  Command + shift + 3 will have the entire screen.  You hear a click.

  Command-shift-4 lets you decide what to take.  Changes of mouse pointer. Move the mouse to the upper left corner of the image of desire.  Press and hold the left key of the mouse to start the image.  Drag the mouse to lower left where you want to stop the image.  Mouse release.

  You will get a .png file to the desktop image.

  On the entrance sign of the forum, you will see the camera icon.

  

  Click on the camera icon.

  another window will appear.

  Make sure you have selected the in your the computer tab.

  Click the Browse button

  A Panel to open the file.  Select the file.

  After selecting a file, I have this screen showing.

  

  You need to click Insert Image.  You may need to scroll down to see the button to insert an Image.

  R

• Had a Windows 7 Home Premium Upgrade: I installed on the second machine and now do not know how to activate it.

  A few years back, I bought a laptop Dell 1537 that came pre-installed with Vista and also came with a disc of Windows 7 Home Premium Upgrade.  I installed upgrading Windows 7 on the laptop from last year, and everything is fine with it.   Three weeks ago, I used this same disc to upgrade to Windows 7 and installed upgrading Windows 7 to my Dell XPS 430 desktop, with also came pre-installed with Vista.  At this point, I use an inactivated version of Windows 7 on my XPS 430.  With the 30-day grace period, Miss, I'm now unsure of how to properly activate the upgrade of Windows 7 on the XPS 430.  I know that I need a new product key, but what version of Windows 7 buy to get a product key valid: Windows 7 home Premium Upgrade, or Windows 7 Home Premium Full Version?

  Hello

  Since you have already used the Windows 7 Home Premium Upgrade disk to perform an installation upgrade on another computer, as you mentioned that you need a new product key to activate on another computer.

  You can either buy a updated version product key or full.

  If you purchase a product key for the version complete and in the future if you need to reinstall Windows, you can use the product key to perform a reinstallation without performing an upgrade installation.

  When you use an upgrade product key and if you need to reinstall Windows, you need to reinstall the Windows Help without using the upgrade product key and again perform an upgrade installation of the installed Windows to activate the system by using an upgrade product key.

  You can also get in touch with Microsoft Customer services for assistance.

  For more information, see the articles:

  Get a new Windows product key

  How to identify, locate, and replace a product key

  Activate Windows 7: frequently asked questions

  Hope the helps of information. Let us know if you need help with Windows related issues. We will be happy to help you.