Security blackBerry Q5 Q5 wipe

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• Security for the Passport wipe when BB 10 blackBerry is 99% complete & stuck for 4 days...

  It's the waaaay too long, I know. My new passport obtained in a "wipe lockdown & security ', even if I had the correct access codes. Now the problem: can not get out of the phase of wipe... Security for more than 4 days straight now. He's stuck @99%! If I returned, potentially in terms of my personal data / information? All 100% of what existed in the past... or just the 1% that still? Help!

  Do not return immediately.

  Download and install BlackBerry connection on a PC, plug it in, wait for it to connect, and then click on restore, and then click on reload software or restore the factory settings. This will most likely fix the problem because it will remove the current operating system files and load the new in.

  Here is a link to download the BlackBerry link.
  https://swdownloads.BlackBerry.com/downloads/contactFormPreload.do?code=A8BAA56554F96369AB93E4F3BB06...

• Blocked to wipe security blackBerry jump

  BlackBerry support team please answer.

  I started the wipe of security on the Blackberry break about an hour ago. Now, the screen is black (the monitor is on but the screen is black) and nothing happens.

  The phone is now connected to the charger that is powered by the sector, to ensure that electricity to run.

  Must I keep waiting?

  2 situation happened and a few minutes later, after the "backing up apps" message appeared, the screen become black and nothing else happened, just like at the beginning. I've pressed and hold the power button to stop it. The same problem reappeared. After you go through all these a few times, situation 3 kicks in.

• Wipe security blackBerry Z10 z10 impossible!

  Hello

  After you type "blackberry" in the title of the security wipe section, remaining to keep grey delete button,

  without the ability to press it...

  What can I do to clean the phone?

  Thank you

  Tüvi

  Either way, I had this problem when I was with the Arabic language

• Z10 blackBerry can't wipe security

  Hello well the title says it all. I was going to wipe security but I couldn't do it, even if I've written dozens of confirmation of time, still can not press the delete data, it's like a shadow if you know what I mean, so if anyone knows how to fix or solution please let me know and share with us. Edit: I can do the wipe of the security of the blackberry link! ???

  You can do a wipe blackberry via Blackberry link.  When choosing backup restore, the option on the right is to restore factory settings.

  

• Wipe the Z10 Z10 security blackBerry problem

  Nice day

  Last night at 10:30 I started a wipe of my BlackBerry Z10 security is expected to be completed at the time wherever I woke. But it is now 1:30 and it still shows the shredder icon. Would it really just that it took 27 hours (and still ongoing) to wipe the device? I don't believe it. What can I do to fix this?

  Your help will be greatly appreciated.

  Yours sincerely,

  Christopher van der Velden

  No, it's a bit long.

  Try to remove the battery for five minites, reinsert and see what happens. If the cloth continues, let it sit for a bit longer and then let us know.

• Security blackBerry Z10 wipe

  Hi-i did a wipe of security normally as I used to do with my other bb, but z10 when I did now its said to be connected to a system, a black screen with the icon but nothing works please help me what to do...

  Take a look at this solution

  http://supportforums.BlackBerry.com/T5/BlackBerry-Z10/black-screen-blinking-red-led-Z10-not-working/...

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones Blackberry 9900 - after wipe security, configuration of email won't work - does not install

  9900, do you have a security wipe and restore data from Device Manager, now can not enter email Configuration.

  I returned to 9900 after using a Q10 which is faster, etc, but I missed my Blackberry 9900 navigation.

  Then returned to 9900, made security wipe, now I can't set up the email.

  -After clearing security, before registering on the network configuration of email will ask me for my journal ing business (I'm not business) so I have no one.

  -After registering you have the network AT & T, configuration of e-mail now ZERO, NADA, ZIP!  By pressing the icon does nothing!

  -Having gone through all of the suggestions that I can find on similar topics - with no luck

  -redo the security wipe

  -restored from old backup

  -went to mobile.blackberry.com - but this site goes to us.blackberry.com and has no communications tab

  -go to blackberry.com/integrate - tried to install email - but without code number error message appears

  PLEASE HELP-

  Thank you

  They did resend service books?

• Wipe Z10 security blackBerry

  Hello

  Please help me, I reset my phone yesterday 09:00 it takes ages to complete process always showing 98% completed middle night showing.

  Please help me... . How long it will take time... .my phone with 16 GB but after 10 GB full I couldn't use my Emmanuel he was showing full memory which has reason for which I reset... Please help me what do I do now...

  ?

  Last night, when he was stuck 98% and then after 20 hours it turn 99% then I SLEEP when I got up I saw my phone turns off so I put chager at 06:00 so agaon he start security wipe one percent so now after 7 hours is show 94% what to do... in the morning, I keep my phone on the charger.

• Wipe security blackBerry Smartphones

  Hi peeps I just wanted know wot will happen if I do a wipe of security ok the manual says that I won't be able to send and receive emails again on this divice.now, I changed my id from bb and he said that there will be changes when wipe security is how can I do this and never send or email receive once again... someone can explain pls thanks...

  Basically, a security wipe removes all personal information (contacts, calendar, messages, preferences, etc.) of the device and sets up a loan for use, the new device. So, once erased, you will start as if you have a new device. Register for the BlackBerryID on the device, set up your email accounts, etc..

• Forgotten issue of Smartphones, password and security blackBerry

  Hello

  I have a real dilemma. Not only I seem to enter a wrong password, but I forgot as truly the question of safety.

  I wanted to subscribe to BlackBerry messenger (not necessary not previously) and also got stuck trying to use my BlackBerry Playbook.

  Is there a solution when I seem to have incorrect information for both?

  Helen

  Hello and welcome to the community!

  There are several different security credentials in the world of the BB... but what you have said, I guess you're saying your BlackBerry ID. Therefore, start first with these please:

  • KB28685 How to reset the BlackBerry ID password by using the password recovery question
  • KB32111 "The link is no longer valid." occurs when you attempt to reset a BlackBerry ID password
  • KB26361 How to change or reset the BlackBerry ID password
  • KB28111 Impossible to reset the BlackBerry ID password when using a hosted BlackBerry email address
  • KB28232 Reset blackBerry ID e-mail are not delivered to the mailbox associated with

  If you have forgotten your ID BB credentials AND access non - BB (for example, Outlook, webmail, etc.) for the e-mail account which is currently configured on your account ID from BB, then these instructions should allow you to recover access to your account ID from BB.

  However, if you do not have access to this e-mail account, then your challenge is much larger, and you have a choice to make depending on your situation:

  1. If you have no AppWorld records you need to keep (for example, buy folders for the applications), then simply drop the BB ID and create a new. To do so, however, requires a device WIPE:
     • KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
  2. But, if you do not have AppWorld documents that you need to keep, then you need human intervention. To receive, you must ring to the top of your mobile service provider and convince them to escalate your case up to BlackBerry. In addition, you must convince BlackBerry you with a solution - which probably will be reset your current BB ID so that you can access it again or you will need to create a new BBID and they will manually move your purchase to the wire records. Note that I don't know if they will be willing to do, but there is no other way I know of to keep your prior AppWorld purchase records.

  Good luck!

• BlackBerry Smartphones Q10 Wipe

  Well, something so simple turned into a nightmare! When I got my phone a couple of weeks, that my e-mail address has been struggling entered for the Blackberry ID, he didn't until I tried to download an application. So I called the customer service and the person on the other end told me the only way to fix is a security wipe. So this knuckle head me back up my data after be adjusted for the Blackberry link to my office, I record the date, then he told me to wipe it. The phone died and I realized that there is a big problem, he failed to tell me it was a total reset, I thought it was just for contacts and passwords and other data. So now, all is lost, apparently, after talking to another agent of customer service, which I was disconnected after a 2 + hour wait when my phone restarted. I'm more than 3 hours now and the phone has not been restarted, is this normal, and how long does it take? Should I get the customer service on the phone again after he ends, or can I start fresh just like when the phone was new and put up again? I'm new to Blackberry phones and certainly have not had a good experience so far.

  As you describe a wipe will only wipe personal data, applications, contacts, preferences, calendar, etc. and should not perform that you described.

  Please do this, remove the battery for and leave for 5 minutes, reinsert and see if it restarts. Please keep that it plugged into the wall charger during this operation.

  If it does not restart the device, see this: How to reload your OS Blackberry10

  Try steps 1 through 11 in the instructions.

• Recovery of blackBerry Smartphones to wipe it accidental loss of data

  I use a Blackberry Bold 9700 with corporate email server.    Company applies a window 5 minutes before the beginning of password.

  Today I took out my phone and there is no password entry, but my contacts and a phone log is empty, I can not access the SMS, MMS messages and my work emails all say

  My hypothesis is that I somehow "seizure Pocket" 10 bad passwords and caused a security wipe.

  I reported this to my company and they told me to activate the corporate email server once again and gave me an activation code.    I entered my work email and the code and selected activate.  Then, I get a white screen.   Its been about an hour, so I think that something does not work.

  I noticed that there is a place for a "the activation server address" in the "activation code".     Is this something that I need to get the company?    I see that in the original activitation ticket all they gave me was the activation code.

  suggestions?

  Hi and welcome to the Forums!

  You may or may not need... see this KB:

  •  KB14449 What is the scope of the activation server address

  What I suggest is that work you with your BES admins because they are they really in control. You can wipe your BB again and then re - try activation.

  Good luck!

• Security blackBerry camera App can see you on z10

  I have a defender with a dvr security system, I can see online and Iphone, anyone know if there is an app to display on Blackberry Z10?  Thanks in advance!

  Come to buy 3 IPhone 6s bb sorry I have been faithful to you early can longer your just so far behind the ball