Recognizing the devices via USB ports

So, I have problems my Dell computer laptop windows 8 based to recognize my Samsung flip phone so that I can upload photos.  I have not had any problems with other phones in the past, but I find it curious that windows 8 does not recognize my phone.  Any suggestions?  Just to clarify, the phone is connected via USB and it charges fine.  The computer also makes a noise (as if she recognizes the device) once it is plugged into one of the ports.  The unit simply does not appear anywhere...

Sincerely,

Frustrated incorporated

It should appear under "My Computer" (or "This PC" If you have upgraded to Windows 8.1).  But remember, you will need to go to the Samsung website and download the driver for the phone first.

Tags: Windows

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