(redirect) touch screen don't work

I just brought the inspiron 7000 13 series. And just after a few days, the mouse is not renewable correctly and touch screen is freezing. I tried to take the help of the technical Wizard, but he could not solve the problem.

As you have a laptop, better make this laptop in the computer Forum post here:

http://en.community.Dell.com/support-forums/laptop/default.aspx

Bev.

Tags: Dell Products

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    Post edited by: keegz

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    Hello Jo,.

    Thanks for posting your question on the Microsoft Community.

    I would like to know some information about the problem so that we can help you better.

    What version of Windows 7 is installed on your computer?

    To check the version of Windows 7 is installed on your computer, please use this link:

    Operating system Windows am I running?

    http://Windows.Microsoft.com/en-us/Windows/which-operating-system

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    See this link:

    http://www.Microsoft.com/en-us/Windows/compatibility/CompatCenter/home

    I suggest you to update the graphics card, and chipset drivers from the manufacturer's Web site.

    Use this link:

    http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4063&LC=en&cc=us&DLC=en&sw_lang=&product=5051950

    I also suggest you to install the Vista driver in compatibility mode.

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    OT:

    my / Tablet PC

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